NiCE

01 · Who’s behind it

Who runs NiCE

NiCE nice.com

Discover NiCE’s AI customer service automation solutions to improve CX and boost efficiency. Transform your customer interactions today!

Wikidata: surveillence and data analytics company in Israel

Company

No imprint we could read

Online since

Not in the Internet Archive

Audience

In English

02 · Privacy

What NiCE tracks

What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.

1. 01
   Talkdesk talkdesk.com English 2 trackers

   AI Customer Experience Automation Solutions | Contact Center Software | Talkdesk

   Talkdesk is the leader in Customer Experience Automation (CXA), using AI and real-time data to automate customer journeys, reduce costs, and improve outcomes.

   • Atlassian
   • Google Search Console
   • Google Tag Manager
   • Microsoft 365
   • Next.js
   • PHP

   0 say Talkdesk is a good alternative to NiCE 0 say Talkdesk isn’t a real alternative to NiCE

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2. 02
   Five9 five9.com German 3 trackers

   KI-Contact-Center-Plattform für ein intelligenteres CX | Five9

   Five9 ist die Genius CX-Plattform für Unternehmen. Verbinden Sie KI und menschliche Agenten über alle Kanäle hinweg für intelligentere CX bei jeder Interaktion. Demo anfordern.

   • Atlassian
   • DocuSign
   • Google Search Console
   • Google Tag Manager
   • Marketo
   • Microsoft 365

   0 say Five9 is a good alternative to NiCE 0 say Five9 isn’t a real alternative to NiCE

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3. 03
   Genesys genesys.com English 1 tracker

   Genesys Cloud CX: AI-Powered Customer Experience

   Orchestrate experiences in real time with an AI-powered platform that makes it possible to foster customer loyalty and build efficient teams. Transform your CX today.

   • Atlassian
   • DocuSign
   • Google Search Console
   • Microsoft 365
   • OpenAI
   • PHP

   0 say Genesys is a good alternative to NiCE 0 say Genesys isn’t a real alternative to NiCE

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4. 04
   Avaya avaya.com English 3 trackers

   Avaya | Enterprise Software for CX & Critical Communications

   Avaya helps large enterprises and government agencies connect customer experience, critical communications, enterprise voice, data, AI, and workflows.

   • Atlassian
   • DocuSign
   • Google Fonts
   • Google Search Console
   • Google Tag Manager
   • Microsoft 365

   0 say Avaya is a good alternative to NiCE 0 say Avaya isn’t a real alternative to NiCE

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5. 05
   Dialpad dialpad.com English 3 trackers

   AI Customer Experience Platform | Agentic CX | Dialpad

   Dialpad brings AI agents, contact center, sales, and business communications together, turning customer conversations into intelligence that drives resolution.

   • Atlassian
   • DocuSign
   • Google Search Console
   • Marketo
   • Microsoft 365
   • Next.js

   0 say Dialpad is a good alternative to NiCE 0 say Dialpad isn’t a real alternative to NiCE

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6. 06
   8x8 8x8.com Top 10K

   American provider of Voice over IP products

   • Atlassian
   • DocuSign
   • Google Search Console
   • Microsoft 365
   • Adobe
   • Apple Business

   0 say 8x8 is a good alternative to NiCE 0 say 8x8 isn’t a real alternative to NiCE

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7. 07
   Sprinklr sprinklr.com Top 10K English 2 trackers

   Sprinklr: The Definitive AI-Native Customer Experience Platform

   Unify customer journeys with Sprinklr’s AI-native platform. Connect every touchpoint, empower teams, and elevate conversations to earn lasting loyalty.

   • Atlassian
   • DocuSign
   • Google Search Console
   • Google Tag Manager
   • Microsoft 365
   • Next.js

   0 say Sprinklr is a good alternative to NiCE 0 say Sprinklr isn’t a real alternative to NiCE

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8. 08
   Nextiva nextiva.com English 3 trackers

   Nextiva - AI Customer Experience Management Platform

   Nextiva is the best customer experience platform to optimize every customer journey. Business phone, contact center, AI receptionist, and unified CX in one.

   • Atlassian
   • DocuSign
   • Google Fonts
   • Google Search Console
   • Google Tag Manager
   • Microsoft 365

   0 say Nextiva is a good alternative to NiCE 0 say Nextiva isn’t a real alternative to NiCE

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9. 09
   InMoment inmoment.com German 2 trackers

   Ihr Customer Experience Partner – InMoment DE

   Das Ziel, Erfahrungen zu verbessern, ist der Grund für die Existenz von InMoment. Unsere Lösung heißt Experience Improvement (XI).

   • Atlassian
   • DocuSign
   • Google Fonts
   • Google Search Console
   • Google Tag Manager
   • Marketo

   0 say InMoment is a good alternative to NiCE 0 say InMoment isn’t a real alternative to NiCE

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10. 10
    Medallia medallia.com Top 10K English 4 trackers

    Experience Management Software Platform – Medallia – Experience Management Software

    Medallia's software platform provides keen insights to improve customer experience, contact center experience, employee experience and digital experience.

    • Atlassian
    • DocuSign
    • Google Search Console
    • Google Tag Manager
    • Marketo
    • Microsoft 365

    0 say Medallia is a good alternative to NiCE 0 say Medallia isn’t a real alternative to NiCE

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11. 11
    Zendesk zendesk.com Top 1K German 2 trackers

    KI-gestützte Serviceplattform | Zendesk

    Mehr als Ticketvermeidung: KI-Agenten lösen Anfragen durchgängig. Verbessern Sie Servicequalität, Geschwindigkeit und Skalierung. Jetzt kostenlos testen.

    • Atlassian
    • DocuSign
    • Google Search Console
    • Google Tag Manager
    • Microsoft 365
    • Next.js

    0 say Zendesk is a good alternative to NiCE 0 say Zendesk isn’t a real alternative to NiCE

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12. 12
    Gladly gladly.com English 2 trackers

    Agentic commerce platform built for top brands | Gladly

    Gladly brings agentic commerce to your site for premium ecommerce support. See how it works.

    • Atlassian
    • DocuSign
    • Google Search Console
    • Google Tag Manager
    • Microsoft 365
    • Next.js

    0 say Gladly is a good alternative to NiCE 0 say Gladly isn’t a real alternative to NiCE

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13. 13
    RingCentral ringcentral.com Top 10K English 1 tracker

    RingCentral: The Voice of Your Business

    Power the voice of your business with RingCentral Agentic Voice AI, including AI Receptionist (AIR), AI Virtual Assistant (AVA), & AI Conversation Expert (ACE).

    • Atlassian
    • DocuSign
    • Google Search Console
    • Microsoft 365
    • OpenAI
    • Adobe

    0 say RingCentral is a good alternative to NiCE 0 say RingCentral isn’t a real alternative to NiCE

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14. 14
    zopim.com Top 10K German 1 tracker

    Live-Chat-Software: Die 11 besten Anbieter für 2026

    Live-Chat bietet personalisierten Support in Echtzeit über Website, App und Social Media. Finden Sie die beste Software.

    • Google Search Console
    • Google Tag Manager
    • Next.js
    • React
    • Adobe Experience Manager
    • Cloudflare

    0 say zopim.com is a good alternative to NiCE 0 say zopim.com isn’t a real alternative to NiCE

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15. 15
    GoTo goto.com Top 10K English 4 trackers

    GoTo: Business Communication & IT Support Software

    Businesses of all sizes trust GoTo to power business growth and support customers. Explore our business phone system, contact center, and IT support products.

    • Atlassian
    • DocuSign
    • Google Fonts
    • Google Search Console
    • Google Tag Manager
    • Marketo

    0 say GoTo is a good alternative to NiCE 0 say GoTo isn’t a real alternative to NiCE

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16. 16
    Infobip infobip.com Top 10K English 3 trackers

    Infobip - Build meaningful customer relationships across any communication channel

    Engage your customers and prospects with simple drag and drop email, SMS, chatbot or build custom solutions with the best in class APIs

    • Atlassian
    • DocuSign
    • Google Fonts
    • Google Search Console
    • Google Tag Manager
    • OpenAI

    0 say Infobip is a good alternative to NiCE 0 say Infobip isn’t a real alternative to NiCE

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17. 17
    SoundHound soundhound.com English 2 trackers

    Conversational AI Agents for the Real World | SoundHound AI

    SoundHound AI's OASYS platform powers voice-native AI agents that resolve service, operations, and commerce conversations for enterprise brands.

    • Atlassian
    • Google Search Console
    • Google Tag Manager
    • OpenAI
    • Apple Business
    • Cloudflare

    0 say SoundHound is a good alternative to NiCE 0 say SoundHound isn’t a real alternative to NiCE

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18. 18
    AVEVA aveva.com English 3 trackers

    AVEVA - Global Leader in Industrial Software

    At AVEVA, we work with you and harness the power of our ecosystem, to deliver solutions and expertise to optimize engineering, operations and performance.

    • Atlassian
    • DocuSign
    • Google Search Console
    • Google Tag Manager
    • Microsoft 365
    • Adobe

    0 say AVEVA is a good alternative to NiCE 0 say AVEVA isn’t a real alternative to NiCE

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19. 19
    Freshworks freshworks.com Top 10K English

    Customer service software company

    • Atlassian
    • DocuSign
    • Google Search Console
    • Marketo
    • OpenAI
    • Amazon Route 53

    0 say Freshworks is a good alternative to NiCE 0 say Freshworks isn’t a real alternative to NiCE

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20. 20
    Typewise typewise.app English 3 trackers

    AI Customer Experience Platform | Typewise

    Typewise is the AI customer experience platform that resolves support requests end to end — across every channel, in any language — while your team stays in control.

    • Google Search Console
    • Google Tag Manager
    • Microsoft 365
    • Amazon Route 53
    • Amazon SES
    • Astro

    0 say Typewise is a good alternative to NiCE 0 say Typewise isn’t a real alternative to NiCE

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Closest first, by how much each site’s offer resembles NiCE’s. Trackers are counted the same way as above. Highlighted technologies are ones NiCE uses too. Votes and comments come from visitors and don’t change the order.

04 · History

No changes yet. Each new crawl is compared with the last one, and what NiCE adds, drops or rewrites shows up here.

05 · Details

How we measure

Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.