nice.com

NiCE

Who runs NiCE, what it tracks and what it costs, and the 20 closest contact center software alternatives.

Who’s behind it
Not stated
Online since
Unknown
Trackers
Prices
No pricing page
Last price change
–
Closest alternative
Talkdesk

Measured from NiCE’s own pages, the Internet Archive and public records. Hover a dotted value for its source and date.

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Visit NiCE

01 · Who’s behind it

Who runs NiCE

NiCE nice.com

Discover NiCE’s AI customer service automation solutions to improve CX and boost efficiency. Transform your customer interactions today!

Wikidata: surveillence and data analytics company in Israel

Company
No imprint we could read
Online since
Not in the Internet Archive
Audience
In English

02 · Privacy

What NiCE tracks

What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.

trackers that follow visitors

9 of the 18 alternatives below have fewer, 2 have more.

Privacy-friendly alternatives →
Cookie banner
CookieYes
US company
3 tools
  • Marketing and email tracking

    Links visits to email campaigns and customer profiles.

  • A/B testing

    Shows visitors different versions of the page to see which works better.

  • Tag manager

    Loads further tracking scripts, which we can’t always see.

  • Third-party embeds

    Videos, maps or fonts from other companies, which receive the visitor’s IP address.

03 · Alternatives

Alternatives to NiCE

Thumbs up if it’s a real alternative to NiCE, thumbs down if it isn’t.

Fewer trackers than NiCENo ad trackersRegistered in the EUFree planOnly in English

20 of the 60 sites closest to NiCE match.

  1. 01
    Talkdesk talkdesk.com English 2 trackers

    AI Customer Experience Automation Solutions | Contact Center Software | Talkdesk

    Talkdesk is the leader in Customer Experience Automation (CXA), using AI and real-time data to automate customer journeys, reduce costs, and improve outcomes.

    Compare Talkdesk with NiCE →
  2. 02
    Genesys genesys.com English 1 tracker

    Genesys Cloud CX: AI-Powered Customer Experience

    Orchestrate experiences in real time with an AI-powered platform that makes it possible to foster customer loyalty and build efficient teams. Transform your CX today.

    Compare Genesys with NiCE →
  3. 03
    Sprinklr sprinklr.com Top 10K English 2 trackers

    Sprinklr: The Definitive AI-Native Customer Experience Platform

    Unify customer journeys with Sprinklr’s AI-native platform. Connect every touchpoint, empower teams, and elevate conversations to earn lasting loyalty.

    Compare Sprinklr with NiCE →
  4. 04
    InMoment inmoment.com German 2 trackers

    Ihr Customer Experience Partner – InMoment DE

    Das Ziel, Erfahrungen zu verbessern, ist der Grund für die Existenz von InMoment. Unsere Lösung heißt Experience Improvement (XI).

    Compare InMoment with NiCE →
  5. 05
    Zendesk zendesk.com Top 1K German 2 trackers

    KI-gestützte Serviceplattform | Zendesk

    Mehr als Ticketvermeidung: KI-Agenten lösen Anfragen durchgängig. Verbessern Sie Servicequalität, Geschwindigkeit und Skalierung. Jetzt kostenlos testen.

    Compare Zendesk with NiCE →
  6. 06
    Gladly gladly.com English 2 trackers

    Agentic commerce platform built for top brands | Gladly

    Gladly brings agentic commerce to your site for premium ecommerce support. See how it works.

    Compare Gladly with NiCE →
  7. 07
    RingCentral ringcentral.com Top 10K English 1 tracker

    RingCentral: The Voice of Your Business

    Power the voice of your business with RingCentral Agentic Voice AI, including AI Receptionist (AIR), AI Virtual Assistant (AVA), & AI Conversation Expert (ACE).

    Compare RingCentral with NiCE →
  8. 08
    zopim.com Top 10K German 1 tracker

    Live-Chat-Software: Die 11 besten Anbieter für 2026

    Live-Chat bietet personalisierten Support in Echtzeit über Website, App und Social Media. Finden Sie die beste Software.

    Compare zopim.com with NiCE →
  9. 09
    SoundHound soundhound.com English 2 trackers

    Conversational AI Agents for the Real World | SoundHound AI

    SoundHound AI's OASYS platform powers voice-native AI agents that resolve service, operations, and commerce conversations for enterprise brands.

    Compare SoundHound with NiCE →
  10. 10
    Workato workato.com English 2 trackers

    Govern & Scale Enterprise AI on the #1 iPaaS | Workato

    Workato connects apps, data, workflows, and AI agents on one enterprise platform to securely orchestrate, automate, and govern work.

    Compare Workato with NiCE →
  11. 11
    Forsta forsta.com English 1 tracker

    Customer Experience & Research Technology | Forsta

    Your industry is our industry. It’s our domain expertise that gives you unmatched technology and guidance that unlocks insights about what’s happening now,

    Compare Forsta with NiCE →
  12. 12
    Front front.com English 2 trackers

    Front | Customer service platform, powered by AI

    Deliver exceptional service with Front, the platform where support, sales, operations, and AI agents come together to resolve complex customer work.

    Compare Front with NiCE →
  13. 13
    NFON nfon.com English 1 tracker

    NFON: Flexible AI-Powered Cloud Communication for European Businesses

    Secure cloud telephony, SIP trunking, contact center and AI assistants for European businesses. Connect teams and scale communication with NFON.

    Compare NFON with NiCE →
  14. 14
    Brandwatch brandwatch.com English 2 trackers

    Social Media Management & Consumer Intelligence | Brandwatch

    Brandwatch, a Cision company, is an AI-powered social media management, consumer intelligence, and influencer marketing suite trusted by half of the Forbes 100.

    Compare Brandwatch with NiCE →
  15. 15
    Tealium tealium.com English 1 tracker

    Customer Data Platform | Trusted Data for AI - Tealium

    Discover Tealium's cutting-edge products designed to revolutionize your data strategy. Explore our suite of tools for data integration, management, and analytics to optimize customer experiences and drive digital transformation. See how our solutions can elevate your business's data capabilities.

    Compare Tealium with NiCE →
  16. 16
    Salesforce salesforce.com Top 1K German 2 trackers

    Salesforce: Das führende CRM mit KI | Salesforce DE

    Salesforce ist das führende CRM mit KI. Es hilft Unternehmen, sich auf völlig neue Weise mit Kund:innen zu vernetzen, indem es die Daten, Apps und Agents zusammenbringt, die das Unternehmen am Laufen halten.

    Compare Salesforce with NiCE →
  17. 17
    Braze braze.com Top 1K English 2 trackers

    Braze Customer Engagement Platform

    Power customer-centric interactions between consumers and brands in real-time.

    Compare Braze with NiCE →
  18. 18
    Unisys unisys.com Top 1K English 2 trackers

    Global Technology Solutions – Keep Breaking Through | Unisys

    Unisys is a global technology solutions company for cloud, AI, digital workplace, applications and enterprise computing.

    Compare Unisys with NiCE →
  19. 19
    Zoom zoom.com Top 1K English 2 trackers

    One platform to connect | Zoom

    Modernize workflows with Zoom's trusted collaboration tools: including video meetings, Zoom Chat, VoIP phone, webinars, whiteboard, contact center, and events.

    Compare Zoom with NiCE →
  20. 20
    Cognizant cognizant.com English 1 tracker

    AI Builders Bridging the Gap from AI to Impact | Cognizant

    The most impactful AI isn’t bought—it’s built. We bridge the gap between the AI that’s out there, and the AI your business needs.

    Compare Cognizant with NiCE →

Closest first, by how much each site’s offer resembles NiCE’s. Trackers are counted the same way as above. Highlighted technologies are ones NiCE uses too. Votes and comments come from visitors and don’t change the order.

04 · History

No changes yet. Each new crawl is compared with the last one, and what NiCE adds, drops or rewrites shows up here.

05 · Details

How we measure

Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.

The full technology stack, the competitor map and search numbers · 16 technologies
Neighbours
k = 60
Sites searched
9,203
Vector
384-d
Query
41 ms

Competitor map

Each alternative by how close its vector is to NiCE’s (x) and how much traffic it gets, how much of the stack it shares, or where it sits in the embedding space itself (y). Hover for the numbers, click to jump to it in the list.

similarity × popularity

ForstaSoundHoundzopim.comRingCentralGladlyZendeskInMomentSprinklrGenesysTalkdesk

Built with

CMS
JavaScript frameworks
  • Next.js header x-powered-by: Next.js
  • React implied by Next.js (header x-powered-by: Next.js)
Fonts
Tag managers
Marketing automation
  • Marketo page source: munchkin.marketo.net
Cookie consent
A/B testing
  • VWO page source: dev.visualwebsiteoptimizer.com
Web servers
  • nginx header server: nginx
Languages & backends
  • PHP implied by WordPress (page source: /wp-content/)
Email hosting
  • Microsoft 365 TXT v=spf1 include:spf.nice.com include:spf.protection.outlook.com ip4:21…
DNS hosting
SaaS tools (verified in DNS)
  • Atlassian TXT atlassian-domain-verification=Nbls6nmCR9V2NaLziuJO6YeGzaKNNZI1A9fwR2S…
  • DocuSign TXT docusign=aef48a75-b2c7-4c9d-b043-bde8eee8a9cf
  • Google Search Console meta google-site-verification: 9jkh3HPiIStdr0dtSqu8BLKSd-yGQUd_uUeX_6zxVyE
  • OpenAI TXT openai-domain-verification=dv-kaMYqmoAdHgcoRZ1GYGqeHef