Talkdesk

01 · Who’s behind it

Who runs Talkdesk

Talkdesk talkdesk.com

Talkdesk is the leader in Customer Experience Automation (CXA), using AI and real-time data to automate customer journeys, reduce costs, and improve outcomes.

Company

No imprint we could read

Online since

Not in the Internet Archive

Audience

In English

02 · Privacy

What Talkdesk tracks

What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.

1. 01
   Five9 five9.com German 3 trackers

   KI-Contact-Center-Plattform für ein intelligenteres CX | Five9

   Five9 ist die Genius CX-Plattform für Unternehmen. Verbinden Sie KI und menschliche Agenten über alle Kanäle hinweg für intelligentere CX bei jeder Interaktion. Demo anfordern.

   • Adobe
   • Apple Business
   • Atlassian
   • Google Search Console
   • Google Tag Manager
   • Microsoft 365

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2. 02
   NiCE nice.com English 3 trackers

   NiCE: Customer Experience (CX) AI Platform for Transformation at Scale

   Discover NiCE’s AI customer service automation solutions to improve CX and boost efficiency. Transform your customer interactions today!

   • Atlassian
   • Google Search Console
   • Google Tag Manager
   • Microsoft 365
   • Next.js
   • PHP

   0 say NiCE is a good alternative to Talkdesk 0 say NiCE isn’t a real alternative to Talkdesk

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3. 03
   Genesys genesys.com English 1 tracker

   Genesys Cloud CX: AI-Powered Customer Experience

   Orchestrate experiences in real time with an AI-powered platform that makes it possible to foster customer loyalty and build efficient teams. Transform your CX today.

   • Adobe
   • Apple Business
   • Atlassian
   • Cloudflare
   • Google Search Console
   • Microsoft 365

   0 say Genesys is a good alternative to Talkdesk 0 say Genesys isn’t a real alternative to Talkdesk

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4. 04
   Dialpad dialpad.com English 3 trackers

   AI Customer Experience Platform | Agentic CX | Dialpad

   Dialpad brings AI agents, contact center, sales, and business communications together, turning customer conversations into intelligence that drives resolution.

   • Adobe
   • Atlassian
   • Cloudflare
   • Google Search Console
   • Google Workspace
   • Microsoft 365

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5. 05
   8x8 8x8.com Top 10K

   American provider of Voice over IP products

   • Adobe
   • Apple Business
   • Atlassian
   • Google Search Console
   • Google Workspace
   • Microsoft 365

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6. 06
   Nextiva nextiva.com English 3 trackers

   Nextiva - AI Customer Experience Management Platform

   Nextiva is the best customer experience platform to optimize every customer journey. Business phone, contact center, AI receptionist, and unified CX in one.

   • Adobe
   • Apple Business
   • Atlassian
   • Cloudflare
   • Google Search Console
   • Google Tag Manager

   0 say Nextiva is a good alternative to Talkdesk 0 say Nextiva isn’t a real alternative to Talkdesk

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7. 07
   Avaya avaya.com English 3 trackers

   Avaya | Enterprise Software for CX & Critical Communications

   Avaya helps large enterprises and government agencies connect customer experience, critical communications, enterprise voice, data, AI, and workflows.

   • Adobe
   • Apple Business
   • Atlassian
   • Cloudflare
   • Google Search Console
   • Google Tag Manager

   0 say Avaya is a good alternative to Talkdesk 0 say Avaya isn’t a real alternative to Talkdesk

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8. 08
   RingCentral ringcentral.com Top 10K English 1 tracker

   RingCentral: The Voice of Your Business

   Power the voice of your business with RingCentral Agentic Voice AI, including AI Receptionist (AIR), AI Virtual Assistant (AVA), & AI Conversation Expert (ACE).

   • Adobe
   • Apple Business
   • Atlassian
   • Cloudflare
   • Google Search Console
   • Microsoft 365

   0 say RingCentral is a good alternative to Talkdesk 0 say RingCentral isn’t a real alternative to Talkdesk

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9. 09
   Zendesk zendesk.com Top 1K German 2 trackers

   KI-gestützte Serviceplattform | Zendesk

   Mehr als Ticketvermeidung: KI-Agenten lösen Anfragen durchgängig. Verbessern Sie Servicequalität, Geschwindigkeit und Skalierung. Jetzt kostenlos testen.

   • Adobe
   • Apple Business
   • Atlassian
   • Cloudflare
   • Google Search Console
   • Google Tag Manager

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10. 10
    Infobip infobip.com Top 10K English 3 trackers

    Infobip - Build meaningful customer relationships across any communication channel

    Engage your customers and prospects with simple drag and drop email, SMS, chatbot or build custom solutions with the best in class APIs

    • Apple Business
    • Atlassian
    • Cloudflare
    • Google Search Console
    • Google Tag Manager
    • OneTrust

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11. 11
    Sprinklr sprinklr.com Top 10K English 2 trackers

    Sprinklr: The Definitive AI-Native Customer Experience Platform

    Unify customer journeys with Sprinklr’s AI-native platform. Connect every touchpoint, empower teams, and elevate conversations to earn lasting loyalty.

    • Adobe
    • Apple Business
    • Atlassian
    • Google Search Console
    • Google Tag Manager
    • Microsoft 365

    0 say Sprinklr is a good alternative to Talkdesk 0 say Sprinklr isn’t a real alternative to Talkdesk

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12. 12
    Gladly gladly.com English 2 trackers

    Agentic commerce platform built for top brands | Gladly

    Gladly brings agentic commerce to your site for premium ecommerce support. See how it works.

    • Apple Business
    • Atlassian
    • Google Search Console
    • Google Tag Manager
    • Google Workspace
    • Microsoft 365

    0 say Gladly is a good alternative to Talkdesk 0 say Gladly isn’t a real alternative to Talkdesk

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13. 13
    NFON nfon.com English 1 tracker

    NFON: Flexible AI-Powered Cloud Communication for European Businesses

    Secure cloud telephony, SIP trunking, contact center and AI assistants for European businesses. Connect teams and scale communication with NFON.

    • Atlassian
    • Microsoft 365
    • Usercentrics
    • Amazon SES
    • Bootstrap
    • HubSpot

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14. 14
    Sinch sinch.com English 8 trackers

    SMS Messaging, Voice, Email, Video & Verification APIs | Sinch

    Unlock meaningful conversations across the customer journey with programmable SMS, voice, email, video, & verification APIs!

    • Apple Business
    • Atlassian
    • Cloudflare
    • Google Search Console
    • Google Tag Manager
    • Microsoft 365

    0 say Sinch is a good alternative to Talkdesk 0 say Sinch isn’t a real alternative to Talkdesk

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15. 15
    Twilio twilio.com Top 10K English 4 trackers

    Conversational AI and APIs for SMS, Email, Voice | Twilio

    Build amazing customer experiences on the Twilio platform with APIs for SMS, RCS, voice, and email, plus conversational AI for smarter engagement, and identity verification for trust.

    • Adobe
    • Apple Business
    • Atlassian
    • Google Search Console
    • Google Tag Manager
    • Google Workspace

    0 say Twilio is a good alternative to Talkdesk 0 say Twilio isn’t a real alternative to Talkdesk

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16. 16
    Tidio tidio.com English 3 trackers

    AI Customer Service That Turns Chats Into Revenue | Tidio

    See what your customer conversations earn. Lyro resolves questions instantly and turns the rest into sales, leads, and bookings you can attribute.

    • Cloudflare
    • Google Search Console
    • Google Tag Manager
    • Google Workspace
    • Next.js
    • React

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17. 17
    Featurebase featurebase.app English Free plan 6 trackers

    Featurebase – AI support platform that improves your product

    Support customers from live chat, email, Slack, and more. Let AI resolve repetitive questions and surface the product & customer signals for your team to act on.

    • Cloudflare
    • Google Search Console
    • Google Tag Manager
    • Google Workspace
    • Microsoft 365
    • Amazon SES

    0 say Featurebase is a good alternative to Talkdesk 0 say Featurebase isn’t a real alternative to Talkdesk

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18. 18
    zopim.com Top 10K German 1 tracker

    Live-Chat-Software: Die 11 besten Anbieter für 2026

    Live-Chat bietet personalisierten Support in Echtzeit über Website, App und Social Media. Finden Sie die beste Software.

    • Cloudflare
    • Google Search Console
    • Google Tag Manager
    • Google Workspace
    • Next.js
    • React

    0 say zopim.com is a good alternative to Talkdesk 0 say zopim.com isn’t a real alternative to Talkdesk

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19. 19
    Typewise typewise.app English 3 trackers

    AI Customer Experience Platform | Typewise

    Typewise is the AI customer experience platform that resolves support requests end to end — across every channel, in any language — while your team stays in control.

    • Google Search Console
    • Google Tag Manager
    • Google Workspace
    • Microsoft 365
    • Amazon Route 53
    • Amazon SES

    0 say Typewise is a good alternative to Talkdesk 0 say Typewise isn’t a real alternative to Talkdesk

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20. 20
    Podium podium.com 4 trackers

    Podium: AI Lead Generation & Lead Management Platform

    AI-powered lead generation and management platform that helps you convert more leads and make more money.

    • Apple Business
    • Atlassian
    • Google Search Console
    • Google Tag Manager
    • Google Workspace
    • Microsoft 365

    0 say Podium is a good alternative to Talkdesk 0 say Podium isn’t a real alternative to Talkdesk

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Closest first, by how much each site’s offer resembles Talkdesk’s. Trackers are counted the same way as above. Highlighted technologies are ones Talkdesk uses too. Votes and comments come from visitors and don’t change the order.

04 · History

No changes yet. Each new crawl is compared with the last one, and what Talkdesk adds, drops or rewrites shows up here.

05 · Details

How we measure

Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.