avaya.com
Avaya
Who runs Avaya, what it tracks and what it costs, and the 20 closest contact center software alternatives.
- Who’s behind it
- Not stated
- Online since
- Unknown
- Trackers
- Prices
- No pricing page
- Last price change
- –
- Closest alternative
- Genesys
Measured from Avaya’s own pages, the Internet Archive and public records. Hover a dotted value for its source and date.
Visit Avaya01 · Who’s behind it
Who runs Avaya
Avaya avaya.com
Avaya helps large enterprises and government agencies connect customer experience, critical communications, enterprise voice, data, AI, and workflows.
Wikidata: American IT company
- Company
- No imprint we could read
- Online since
- Not in the Internet Archive
- Audience
- In English
02 · Privacy
What Avaya tracks
What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.
trackers that follow visitors
11 of the 18 alternatives below have fewer, 3 have more.
Privacy-friendly alternatives →- Cookie banner
- OneTrust
- US company
- 4 tools
Visitor analytics
Counts and follows visits, usually with cookies.
Tag manager
Loads further tracking scripts, which we can’t always see.
Third-party embeds
Videos, maps or fonts from other companies, which receive the visitor’s IP address.
03 · Alternatives
Alternatives to Avaya
Thumbs up if it’s a real alternative to Avaya, thumbs down if it isn’t.
- 01
Genesys Cloud CX: AI-Powered Customer Experience
Orchestrate experiences in real time with an AI-powered platform that makes it possible to foster customer loyalty and build efficient teams. Transform your CX today.
Very close - 02
KI-Contact-Center-Plattform für ein intelligenteres CX | Five9
Five9 ist die Genius CX-Plattform für Unternehmen. Verbinden Sie KI und menschliche Agenten über alle Kanäle hinweg für intelligentere CX bei jeder Interaktion. Demo anfordern.
Very close - 03 Mitel mitel.com
Canadian telecommunications company
Very close - 04
NiCE: Customer Experience (CX) AI Platform for Transformation at Scale
Discover NiCE’s AI customer service automation solutions to improve CX and boost efficiency. Transform your customer interactions today!
Very close - 05
Business Phone System & Unified Communications | Yeastar
Yeastar offers an easy-first business communications solution that converges voice, video, messaging, and applications, supporting both cloud and on-premises deployment options.
Very close - 06
AI Infrastructure, Secure Networking, and Software Solutions - Cisco
Cisco is a worldwide technology leader powering an inclusive future for all. Learn more about our products, services, solutions, and innovations.
Very close - 07
AI Customer Experience Automation Solutions | Contact Center Software | Talkdesk
Talkdesk is the leader in Customer Experience Automation (CXA), using AI and real-time data to automate customer journeys, reduce costs, and improve outcomes.
Very close - 08
Enterprise Phone System Software | 3CX
Enterprise IP PBX Phone System Software includes AI Receptionist, AI Transcription & Call Center Reports. Learn more today I 3CX
Very close - 09
AI Customer Experience Platform | Agentic CX | Dialpad
Dialpad brings AI agents, contact center, sales, and business communications together, turning customer conversations into intelligence that drives resolution.
Very close - 10
GoTo: Business Communication & IT Support Software
Businesses of all sizes trust GoTo to power business growth and support customers. Explore our business phone system, contact center, and IT support products.
Very close - 11
Sprinklr: The Definitive AI-Native Customer Experience Platform
Unify customer journeys with Sprinklr’s AI-native platform. Connect every touchpoint, empower teams, and elevate conversations to earn lasting loyalty.
Very close - 12
One platform to connect | Zoom
Modernize workflows with Zoom's trusted collaboration tools: including video meetings, Zoom Chat, VoIP phone, webinars, whiteboard, contact center, and events.
Very close - 13 Vonage vonage.com
American telecommunications company
Very close - 14
Nextiva - AI Customer Experience Management Platform
Nextiva is the best customer experience platform to optimize every customer journey. Business phone, contact center, AI receptionist, and unified CX in one.
Very close - 15
Ihr Customer Experience Partner – InMoment DE
Das Ziel, Erfahrungen zu verbessern, ist der Grund für die Existenz von InMoment. Unsere Lösung heißt Experience Improvement (XI).
Very close - 16
IBM
For more than a century, IBM has been a global technology innovator, leading advances in AI, automation and hybrid cloud solutions that help businesses grow.
Very close - 17
Real-Time Speech AI Platform | Sanas
Sanas is the Speech AI platform that removes communication barriers in real time, improving customer experience, performance, and global understanding.
Very close - 18
RingCentral: The Voice of Your Business
Power the voice of your business with RingCentral Agentic Voice AI, including AI Receptionist (AIR), AI Virtual Assistant (AVA), & AI Conversation Expert (ACE).
Very close - 19
Experience Management Software Platform – Medallia – Experience Management Software
Medallia's software platform provides keen insights to improve customer experience, contact center experience, employee experience and digital experience.
Very close - 20
Security Systems for the Modern Enterprise | Verkada
Modern, cloud-managed security cameras, access control, and smart building solutions in a single, fully integrated security system. Free 30-day trial. Easy setup.
Very close
Closest first, by how much each site’s offer resembles Avaya’s. Trackers are counted the same way as above. Highlighted technologies are ones Avaya uses too. Votes and comments come from visitors and don’t change the order.
04 · History
What changed
Price and policy history →No changes yet. Each new crawl is compared with the last one, and what Avaya adds, drops or rewrites shows up here.
05 · Details
How we measure
Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.
The full technology stack, the competitor map and search numbers · 19 technologies
- Neighbours
- k = 20
- Sites searched
- 9,192
- Vector
- 384-d
- Query
- 55 ms
Competitor map
Each alternative by how close its vector is to Avaya’s (x) and how much traffic it gets, how much of the stack it shares, or where it sits in the embedding space itself (y). Hover for the numbers, click to jump to it in the list.
similarity × popularity
Built with
- CMS
- Adobe Experience Manager page source: /etc.clientlibs/
- JavaScript libraries
- jQuery asset https://code.jquery.com/jquery-3.6.0.min.js
- Fonts
- Google Fonts page source: fonts.gstatic.com
- Analytics
- Adobe Analytics page source: .omtrdc.net
- Tag managers
- Adobe Experience Platform Tags asset https://assets.adobedtm.com/4ef3d55cac66/aaa699ed8668/launch-ea8dc7528956.min.js
- Google Tag Manager page source: googletagmanager.com/gtm.js
- Live chat & support
- Drift page source: js.driftt.com
- Cookie consent
- OneTrust page source: cdn.cookielaw.org
- CDN
- cdnjs asset https://cdnjs.cloudflare.com/ajax/libs/jquery-cookie/1.4.1/jquery.cookie.min.js
- Cloudflare header cf-ray: a577961f5ae3b4c8-HAM
- Email hosting
- Google Workspace TXT v=spf1 include:_spf-i.cegedim.fr include:_spf-e.cegedim.fr include:do…
- Microsoft 365 TXT MS=ms31141402
- Proofpoint MX mxb-00186901.gslb.pphosted.com
- DNS hosting
- Cloudflare DNS NS jake.ns.cloudflare.com
- SaaS tools (verified in DNS)
- Adobe TXT adobe-idp-site-verification=38abbf221a3fb8c1ecacf36646607f02b3ad25404…
- Apple Business TXT apple-domain-verification=gCqI3zlDQzKAsK0O
- Atlassian TXT atlassian-domain-verification=e2KcXwgTICRrCXJhnYsmtupUe7podv04Dajr/B1…
- DocuSign TXT docusign=34b036d4-be36-4f1d-a551-fcea25a45125
- Google Search Console meta google-site-verification: RJ18Y5pcI5myrM4FcEe1copk9JHnxrDDi3cdE_JfHgg
What competitors use
Across the 20 closest sites.
- Google Search Console 20/20
- Microsoft 365 19/20
- Atlassian 18/20
- Adobe 14/20
- Apple Business 14/20
- DocuSign 13/20
- Cloudflare 12/20
- Google Tag Manager 12/20
- Amazon Route 53 · not on avaya.com 11/20
- OpenAI · not on avaya.com 10/20
- OneTrust 9/20
- PHP · not on avaya.com 9/20
- Stripe · not on avaya.com 9/20
- Google Workspace 9/20
- WordPress · not on avaya.com 8/20
- Marketo · not on avaya.com 8/20