avaya.com

Avaya

Who runs Avaya, what it tracks and what it costs, and the 20 closest contact center software alternatives.

Who’s behind it
Not stated
Online since
Unknown
Trackers
Prices
No pricing page
Last price change
–
Closest alternative
Genesys

Measured from Avaya’s own pages, the Internet Archive and public records. Hover a dotted value for its source and date.

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Visit Avaya

01 · Who’s behind it

Who runs Avaya

Avaya avaya.com

Avaya helps large enterprises and government agencies connect customer experience, critical communications, enterprise voice, data, AI, and workflows.

Wikidata: American IT company

Company
No imprint we could read
Online since
Not in the Internet Archive
Audience
In English

02 · Privacy

What Avaya tracks

What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.

trackers that follow visitors

11 of the 18 alternatives below have fewer, 3 have more.

Privacy-friendly alternatives →
Cookie banner
OneTrust
US company
4 tools

03 · Alternatives

Alternatives to Avaya

Thumbs up if it’s a real alternative to Avaya, thumbs down if it isn’t.

Fewer trackers than AvayaNo ad trackersRegistered in the EUFree planOnly in English
  1. 01
    Genesys genesys.com English 1 tracker

    Genesys Cloud CX: AI-Powered Customer Experience

    Orchestrate experiences in real time with an AI-powered platform that makes it possible to foster customer loyalty and build efficient teams. Transform your CX today.

    Compare Genesys with Avaya →
  2. 02
    Five9 five9.com German 3 trackers

    KI-Contact-Center-Plattform für ein intelligenteres CX | Five9

    Five9 ist die Genius CX-Plattform für Unternehmen. Verbinden Sie KI und menschliche Agenten über alle Kanäle hinweg für intelligentere CX bei jeder Interaktion. Demo anfordern.

    Compare Five9 with Avaya →
  3. 03
    Mitel mitel.com

    Canadian telecommunications company

    Compare Mitel with Avaya →
  4. 04
    NiCE nice.com English 3 trackers

    NiCE: Customer Experience (CX) AI Platform for Transformation at Scale

    Discover NiCE’s AI customer service automation solutions to improve CX and boost efficiency. Transform your customer interactions today!

    Compare NiCE with Avaya →
  5. 05
    Yeastar yeastar.com Top 10K English 7 trackers

    Business Phone System & Unified Communications | Yeastar

    Yeastar offers an easy-first business communications solution that converges voice, video, messaging, and applications, supporting both cloud and on-premises deployment options.

    Compare Yeastar with Avaya →
  6. 06
    Cisco cisco.com Top 1K English 1 tracker

    AI Infrastructure, Secure Networking, and Software Solutions - Cisco

    Cisco is a worldwide technology leader powering an inclusive future for all. Learn more about our products, services, solutions, and innovations.

    Compare Cisco with Avaya →
  7. 07
    Talkdesk talkdesk.com English 2 trackers

    AI Customer Experience Automation Solutions | Contact Center Software | Talkdesk

    Talkdesk is the leader in Customer Experience Automation (CXA), using AI and real-time data to automate customer journeys, reduce costs, and improve outcomes.

    Compare Talkdesk with Avaya →
  8. 08
    3CX 3cx.com English 2 trackers

    Enterprise Phone System Software | 3CX

    Enterprise IP PBX Phone System Software includes AI Receptionist, AI Transcription & Call Center Reports. Learn more today I 3CX

    Compare 3CX with Avaya →
  9. 09
    Dialpad dialpad.com English 3 trackers

    AI Customer Experience Platform | Agentic CX | Dialpad

    Dialpad brings AI agents, contact center, sales, and business communications together, turning customer conversations into intelligence that drives resolution.

    Compare Dialpad with Avaya →
  10. 10
    GoTo goto.com Top 10K English 4 trackers

    GoTo: Business Communication & IT Support Software

    Businesses of all sizes trust GoTo to power business growth and support customers. Explore our business phone system, contact center, and IT support products.

    Compare GoTo with Avaya →
  11. 11
    Sprinklr sprinklr.com Top 10K English 2 trackers

    Sprinklr: The Definitive AI-Native Customer Experience Platform

    Unify customer journeys with Sprinklr’s AI-native platform. Connect every touchpoint, empower teams, and elevate conversations to earn lasting loyalty.

    Compare Sprinklr with Avaya →
  12. 12
    Zoom zoom.com Top 1K English 2 trackers

    One platform to connect | Zoom

    Modernize workflows with Zoom's trusted collaboration tools: including video meetings, Zoom Chat, VoIP phone, webinars, whiteboard, contact center, and events.

    Compare Zoom with Avaya →
  13. 13
    Vonage vonage.com

    American telecommunications company

    Compare Vonage with Avaya →
  14. 14
    Nextiva nextiva.com English 3 trackers

    Nextiva - AI Customer Experience Management Platform

    Nextiva is the best customer experience platform to optimize every customer journey. Business phone, contact center, AI receptionist, and unified CX in one.

    Compare Nextiva with Avaya →
  15. 15
    InMoment inmoment.com German 2 trackers

    Ihr Customer Experience Partner – InMoment DE

    Das Ziel, Erfahrungen zu verbessern, ist der Grund für die Existenz von InMoment. Unsere Lösung heißt Experience Improvement (XI).

    Compare InMoment with Avaya →
  16. 16
    IBM ibm.com Top 1K English 2 trackers

    IBM

    For more than a century, IBM has been a global technology innovator, leading advances in AI, automation and hybrid cloud solutions that help businesses grow.

    Compare IBM with Avaya →
  17. 17
    Sanas sanas.ai English 2 trackers

    Real-Time Speech AI Platform | Sanas

    Sanas is the Speech AI platform that removes communication barriers in real time, improving customer experience, performance, and global understanding.

    Compare Sanas with Avaya →
  18. 18
    RingCentral ringcentral.com Top 10K English 1 tracker

    RingCentral: The Voice of Your Business

    Power the voice of your business with RingCentral Agentic Voice AI, including AI Receptionist (AIR), AI Virtual Assistant (AVA), & AI Conversation Expert (ACE).

    Compare RingCentral with Avaya →
  19. 19
    Medallia medallia.com Top 10K English 4 trackers

    Experience Management Software Platform – Medallia – Experience Management Software

    Medallia's software platform provides keen insights to improve customer experience, contact center experience, employee experience and digital experience.

    Compare Medallia with Avaya →
  20. 20
    Verkada verkada.com Top 10K English 1 tracker

    Security Systems for the Modern Enterprise | Verkada

    Modern, cloud-managed security cameras, access control, and smart building solutions in a single, fully integrated security system. Free 30-day trial. Easy setup.

    Compare Verkada with Avaya →

Closest first, by how much each site’s offer resembles Avaya’s. Trackers are counted the same way as above. Highlighted technologies are ones Avaya uses too. Votes and comments come from visitors and don’t change the order.

04 · History

No changes yet. Each new crawl is compared with the last one, and what Avaya adds, drops or rewrites shows up here.

05 · Details

How we measure

Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.

The full technology stack, the competitor map and search numbers · 19 technologies
Neighbours
k = 20
Sites searched
9,192
Vector
384-d
Query
55 ms

Competitor map

Each alternative by how close its vector is to Avaya’s (x) and how much traffic it gets, how much of the stack it shares, or where it sits in the embedding space itself (y). Hover for the numbers, click to jump to it in the list.

similarity × popularity

VonageZoomSprinklrGoToTalkdeskCiscoYeastarNiCEMitelFive9

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