avaya.com

Avaya

Who runs Avaya, what it tracks and what it costs, and the 20 closest contact center software alternatives.

Who’s behind it
Not stated
Online since
Unknown
Trackers
Prices
No pricing page
Last price change
–
Closest alternative
Genesys

Measured from Avaya’s own pages, the Internet Archive and public records. Hover a dotted value for its source and date.

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Visit Avaya

01 · Who’s behind it

Who runs Avaya

Avaya avaya.com

Avaya helps large enterprises and government agencies connect customer experience, critical communications, enterprise voice, data, AI, and workflows.

Wikidata: American IT company

Company
No imprint we could read
Online since
Not in the Internet Archive
Audience
In English

02 · Privacy

What Avaya tracks

What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.

trackers that follow visitors

11 of the 18 alternatives below have fewer, 3 have more.

Privacy-friendly alternatives →
Cookie banner
OneTrust
US company
4 tools

03 · Alternatives

Alternatives to Avaya

Thumbs up if it’s a real alternative to Avaya, thumbs down if it isn’t.

Fewer trackers than AvayaNo ad trackersRegistered in the EUFree planOnly in English

20 of the 60 sites closest to Avaya match.

  1. 01
    Genesys genesys.com English 1 tracker

    Genesys Cloud CX: AI-Powered Customer Experience

    Orchestrate experiences in real time with an AI-powered platform that makes it possible to foster customer loyalty and build efficient teams. Transform your CX today.

    Compare Genesys with Avaya →
  2. 02
    Cisco cisco.com Top 1K English 1 tracker

    AI Infrastructure, Secure Networking, and Software Solutions - Cisco

    Cisco is a worldwide technology leader powering an inclusive future for all. Learn more about our products, services, solutions, and innovations.

    Compare Cisco with Avaya →
  3. 03
    Talkdesk talkdesk.com English 2 trackers

    AI Customer Experience Automation Solutions | Contact Center Software | Talkdesk

    Talkdesk is the leader in Customer Experience Automation (CXA), using AI and real-time data to automate customer journeys, reduce costs, and improve outcomes.

    Compare Talkdesk with Avaya →
  4. 04
    3CX 3cx.com English 2 trackers

    Enterprise Phone System Software | 3CX

    Enterprise IP PBX Phone System Software includes AI Receptionist, AI Transcription & Call Center Reports. Learn more today I 3CX

    Compare 3CX with Avaya →
  5. 05
    Sprinklr sprinklr.com Top 10K English 2 trackers

    Sprinklr: The Definitive AI-Native Customer Experience Platform

    Unify customer journeys with Sprinklr’s AI-native platform. Connect every touchpoint, empower teams, and elevate conversations to earn lasting loyalty.

    Compare Sprinklr with Avaya →
  6. 06
    Zoom zoom.com Top 1K English 2 trackers

    One platform to connect | Zoom

    Modernize workflows with Zoom's trusted collaboration tools: including video meetings, Zoom Chat, VoIP phone, webinars, whiteboard, contact center, and events.

    Compare Zoom with Avaya →
  7. 07
    InMoment inmoment.com German 2 trackers

    Ihr Customer Experience Partner – InMoment DE

    Das Ziel, Erfahrungen zu verbessern, ist der Grund für die Existenz von InMoment. Unsere Lösung heißt Experience Improvement (XI).

    Compare InMoment with Avaya →
  8. 08
    IBM ibm.com Top 1K English 2 trackers

    IBM

    For more than a century, IBM has been a global technology innovator, leading advances in AI, automation and hybrid cloud solutions that help businesses grow.

    Compare IBM with Avaya →
  9. 09
    Sanas sanas.ai English 2 trackers

    Real-Time Speech AI Platform | Sanas

    Sanas is the Speech AI platform that removes communication barriers in real time, improving customer experience, performance, and global understanding.

    Compare Sanas with Avaya →
  10. 10
    RingCentral ringcentral.com Top 10K English 1 tracker

    RingCentral: The Voice of Your Business

    Power the voice of your business with RingCentral Agentic Voice AI, including AI Receptionist (AIR), AI Virtual Assistant (AVA), & AI Conversation Expert (ACE).

    Compare RingCentral with Avaya →
  11. 11
    Verkada verkada.com Top 10K English 1 tracker

    Security Systems for the Modern Enterprise | Verkada

    Modern, cloud-managed security cameras, access control, and smart building solutions in a single, fully integrated security system. Free 30-day trial. Easy setup.

    Compare Verkada with Avaya →
  12. 12
    HubSpot hubspot.com Top 1K English 1 tracker

    HubSpot | Software & Tools for your Business - Homepage

    HubSpot's customer platform includes all the marketing, sales, customer service, and CRM software you need to grow your business.

    Compare HubSpot with Avaya →
  13. 13
    Zendesk zendesk.com Top 1K German 2 trackers

    KI-gestützte Serviceplattform | Zendesk

    Mehr als Ticketvermeidung: KI-Agenten lösen Anfragen durchgängig. Verbessern Sie Servicequalität, Geschwindigkeit und Skalierung. Jetzt kostenlos testen.

    Compare Zendesk with Avaya →
  14. 14
    NFON nfon.com English 1 tracker

    NFON: Flexible AI-Powered Cloud Communication for European Businesses

    Secure cloud telephony, SIP trunking, contact center and AI assistants for European businesses. Connect teams and scale communication with NFON.

    Compare NFON with Avaya →
  15. 15
    Unisys unisys.com Top 1K English 2 trackers

    Global Technology Solutions – Keep Breaking Through | Unisys

    Unisys is a global technology solutions company for cloud, AI, digital workplace, applications and enterprise computing.

    Compare Unisys with Avaya →
  16. 16
    OpenGov opengov.com English 2 trackers

    AI-Powered Government Software for Cities & Counties | OpenGov

    The AI-powered platform trusted by 2,000+ cities, counties, and state agencies to connect finance, permitting, procurement, public works, and more. High-performance government starts here.

    Compare OpenGov with Avaya →
  17. 17
    Slack slack.com Top 1K English EU-registeredFree plan 1 tracker

    Slack | AI Work Platform & Productivity Tools

    Boost productivity and save time with Slack‌ — ‌the AI work platform for managing projects, automating workflows, and connecting teams securely. Start working smarter today.

    Compare Slack with Avaya →
  18. 18
    Granicus govdelivery.com Top 10K English 1 tracker

    Granicus | The Citizen Experience Platform for Government

    Citizen Experience Platform Transforming How Governments Serve. Granicus technology connects 330M people & 7,000+ government organizations.

    Compare Granicus with Avaya →
  19. 19
    zopim.com Top 10K German 1 tracker

    Live-Chat-Software: Die 11 besten Anbieter für 2026

    Live-Chat bietet personalisierten Support in Echtzeit über Website, App und Social Media. Finden Sie die beste Software.

    Compare zopim.com with Avaya →
  20. 20
    Forsta forsta.com English 1 tracker

    Customer Experience & Research Technology | Forsta

    Your industry is our industry. It’s our domain expertise that gives you unmatched technology and guidance that unlocks insights about what’s happening now,

    Compare Forsta with Avaya →

Closest first, by how much each site’s offer resembles Avaya’s. Trackers are counted the same way as above. Highlighted technologies are ones Avaya uses too. Votes and comments come from visitors and don’t change the order.

04 · History

No changes yet. Each new crawl is compared with the last one, and what Avaya adds, drops or rewrites shows up here.

05 · Details

How we measure

Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.

The full technology stack, the competitor map and search numbers · 19 technologies
Neighbours
k = 60
Sites searched
9,214
Vector
384-d
Query
54 ms

Competitor map

Each alternative by how close its vector is to Avaya’s (x) and how much traffic it gets, how much of the stack it shares, or where it sits in the embedding space itself (y). Hover for the numbers, click to jump to it in the list.

similarity × popularity

VerkadaRingCentralIBMInMomentZoomSprinklr3CXTalkdeskCiscoGenesys

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