Zendesk

01 · Who’s behind it

Who runs Zendesk

Zendesk zendesk.com

Mehr als Ticketvermeidung: KI-Agenten lösen Anfragen durchgängig. Verbessern Sie Servicequalität, Geschwindigkeit und Skalierung. Jetzt kostenlos testen.

Wikidata: CRM company that builds customer support and sales software which aims for quick implementation and adaptation at scale

Company

No imprint we could read

Online since

Not in the Internet Archive

Audience

Top 1K In German

02 · Privacy

What Zendesk tracks

What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.

1. 01
   Intercom intercom.com Top 10K English 3 trackers

   Intercom | A complete system for human and AI customer service

   Intercom is the only helpdesk with a natively integrated AI Agent, Fin, meaning every customer conversation improves the next one, enabling perfect experiences that were never possible before.

   • Adobe
   • Atlassian
   • Google Search Console
   • Google Workspace
   • HubSpot
   • Next.js

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2. 02
   Freshworks freshworks.com Top 10K English

   Customer service software company

   • Apple Business
   • Atlassian
   • Canva
   • Cloudflare
   • DocuSign
   • Google Search Console

   0 say Freshworks is a good alternative to Zendesk 0 say Freshworks isn’t a real alternative to Zendesk

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3. 03
   Front front.com English 2 trackers

   Front | Customer service platform, powered by AI

   Deliver exceptional service with Front, the platform where support, sales, operations, and AI agents come together to resolve complex customer work.

   • Apple Business
   • Atlassian
   • Cloudflare
   • DocuSign
   • Google Search Console
   • Google Workspace

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4. 04
   Help Scout helpscout.com English 3 trackers

   Help Scout: The AI-driven support platform for customer-first brands

   Help Scout delivers all the powerful, intuitive features you need to deliver exceptional support at a fraction of the cost of other customer service platforms.

   • Google Search Console
   • Google Tag Manager
   • Google Workspace
   • HubSpot
   • Microsoft 365
   • React

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5. 05
   ServiceNow servicenow.com

   American technology company

   • Adobe
   • Apple Business
   • DocuSign
   • Google Search Console
   • Microsoft 365
   • Mimecast

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6. 06
   Typewise typewise.app English 3 trackers

   AI Customer Experience Platform | Typewise

   Typewise is the AI customer experience platform that resolves support requests end to end — across every channel, in any language — while your team stays in control.

   • Google Search Console
   • Google Tag Manager
   • Google Workspace
   • Microsoft 365
   • Amazon Route 53
   • Amazon SES

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7. 07
   Gladly gladly.com English 2 trackers

   Agentic commerce platform built for top brands | Gladly

   Gladly brings agentic commerce to your site for premium ecommerce support. See how it works.

   • Apple Business
   • Atlassian
   • DocuSign
   • Google Search Console
   • Google Tag Manager
   • Google Workspace

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8. 08
   Featurebase featurebase.app English Free plan 6 trackers

   Featurebase – AI support platform that improves your product

   Support customers from live chat, email, Slack, and more. Let AI resolve repetitive questions and surface the product & customer signals for your team to act on.

   • Cloudflare
   • Google Search Console
   • Google Tag Manager
   • Google Workspace
   • HubSpot
   • Microsoft 365

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9. 09
   Tidio tidio.com English 3 trackers

   AI Customer Service That Turns Chats Into Revenue | Tidio

   See what your customer conversations earn. Lyro resolves questions instantly and turns the rest into sales, leads, and bookings you can attribute.

   • Cloudflare
   • Google Search Console
   • Google Tag Manager
   • Google Workspace
   • HubSpot
   • Next.js

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10. 10
    Helpshift helpshift.com Top 10K English 3 trackers

    AI-Native Player Engagement Platform For Gaming | Helpshift

    Helpshift is an AI-native player engagement platform that combines technology, AI, and human experts to power gaming support, trust & safety and community.

    • Apple Business
    • Atlassian
    • Cloudflare
    • DocuSign
    • Google Search Console
    • Google Tag Manager

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11. 11
    Gorgias gorgias.com English 2 trackers

    The Conversational AI platform for Ecommerce | Gorgias

    Drive more sales and automate support with AI Agent, Helpdesk integrated to your stack, Chat, FAQ and more. Trusted by top 17,000 brands and counting.

    • Apple Business
    • Cloudflare
    • Google Search Console
    • Google Workspace
    • HubSpot
    • Microsoft 365

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12. 12
    Salesforce salesforce.com Top 1K German 2 trackers

    Salesforce: Das führende CRM mit KI | Salesforce DE

    Salesforce ist das führende CRM mit KI. Es hilft Unternehmen, sich auf völlig neue Weise mit Kund:innen zu vernetzen, indem es die Daten, Apps und Agents zusammenbringt, die das Unternehmen am Laufen halten.

    • Atlassian
    • Canva
    • Google Search Console
    • Google Workspace
    • HubSpot
    • OneTrust

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13. 13
    Crisp crisp.chat English No trackers

    The AI Customer Support Platform for Every Business - Crisp

    Crisp is the ultimate all-in-one AI-powered multichannel messaging platform that helps businesses connect instantly with their customers or leads who are waiting for support. With its quickly evolving set of tools, Crisp is leading businesses through the AI-driven revolution by using conversations to unlock hypergrowth.

    • Cloudflare
    • Google Search Console
    • Meta Business Suite
    • Nuxt
    • Vue.js

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14. 14
    AIHelp aihelp.net Top 10K 2 trackers

    Customer Service Support and In App Ticketing System | AIHelp

    AIHelp is in-app support of AI-powered messaging experiences to improve customer satisfaction, optimize in-app operations & automate conversations with Chatbot

    • Google Search Console
    • Bing Webmaster Tools
    • Bootstrap
    • Font Awesome
    • Google Analytics
    • jQuery

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15. 15
    trengo.com English 6 trackers

    Customer engagement platform for seamless omnichannel communication

    Enhance customer interactions with Trengo’s AI-powered engagement platform. Automate workflows and manage omnichannel communication effortlessly from a single dashboard.

    • Apple Business
    • Atlassian
    • Cloudflare
    • Google Search Console
    • Google Tag Manager
    • Google Workspace

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16. 16
    Genesys genesys.com English 1 tracker

    Genesys Cloud CX: AI-Powered Customer Experience

    Orchestrate experiences in real time with an AI-powered platform that makes it possible to foster customer loyalty and build efficient teams. Transform your CX today.

    • Adobe
    • Apple Business
    • Atlassian
    • Cloudflare
    • DocuSign
    • Google Search Console

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17. 17
    LivePerson liveperson.net Top 10K No trackers

    LivePerson – Business Solutions

    LivePerson offers various solutions for online interaction management, using a multi-channel communication platform which suits small and midsized business.

    • Google Search Console
    • Google Workspace
    • Akamai Edge DNS
    • ASP.NET
    • GlobalSign
    • Microsoft IIS

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18. 18
    tawk.to Top 10K English No trackers

    tawk.to - Free Live Chat Software for Your Website

    One free inbox for all your customer channels. Live chat, ticketing, knowledge base, AI assist, and CRM — all in one place. Trusted by 6M+ businesses.

    • Atlassian
    • Cloudflare
    • Google Search Console
    • Google Workspace
    • Microsoft 365
    • Next.js

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19. 19
    HubSpot hubspot.com Top 1K English 1 tracker

    HubSpot | Software & Tools for your Business - Homepage

    HubSpot's customer platform includes all the marketing, sales, customer service, and CRM software you need to grow your business.

    • Adobe
    • Apple Business
    • Atlassian
    • Canva
    • Cloudflare
    • DocuSign

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20. 20
    Olark olark.com English 2 trackers

    Olark — More than a chatbot. An AI agent that works your marketing funnel 24/7

    Built for the marketer doing five jobs at once — Olark's AI agent answers questions, qualifies visitors, and knows exactly when to bring in a human. Trained on your own site in under a minute.

    • Cloudflare
    • Google Search Console
    • Google Workspace
    • HubSpot
    • Microsoft 365
    • Google Cloud DNS

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Closest first, by how much each site’s offer resembles Zendesk’s. Trackers are counted the same way as above. Highlighted technologies are ones Zendesk uses too. Votes and comments come from visitors and don’t change the order.

04 · History

No changes yet. Each new crawl is compared with the last one, and what Zendesk adds, drops or rewrites shows up here.

05 · Details

How we measure

Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.