zendesk.com

Zendesk

Who runs Zendesk, what it tracks and what it costs, and the 20 closest customer service software alternatives.

Who’s behind it
Not stated
Online since
Unknown
Trackers
Prices
No pricing page
Last price change
–
Closest alternative
Intercom

Measured from Zendesk’s own pages, the Internet Archive and public records. Hover a dotted value for its source and date.

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Visit Zendesk

01 · Who’s behind it

Who runs Zendesk

Zendesk zendesk.com

Mehr als Ticketvermeidung: KI-Agenten lösen Anfragen durchgängig. Verbessern Sie Servicequalität, Geschwindigkeit und Skalierung. Jetzt kostenlos testen.

Wikidata: CRM company that builds customer support and sales software which aims for quick implementation and adaptation at scale

Company
No imprint we could read
Online since
Not in the Internet Archive
Audience
In German

02 · Privacy

What Zendesk tracks

What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.

trackers that follow visitors

5 of the 18 alternatives below have fewer, 7 have more.

Privacy-friendly alternatives →
Cookie banner
OneTrust
US company
2 tools
  • Marketing and email tracking

    Links visits to email campaigns and customer profiles.

  • Tag manager

    Loads further tracking scripts, which we can’t always see.

03 · Alternatives

Alternatives to Zendesk

Thumbs up if it’s a real alternative to Zendesk, thumbs down if it isn’t.

Fewer trackers than ZendeskNo ad trackersRegistered in the EUFree planOnly in German

14 of the 60 sites closest to Zendesk match.

  1. 01
    Crisp crisp.chat English No trackers

    The AI Customer Support Platform for Every Business - Crisp

    Crisp is the ultimate all-in-one AI-powered multichannel messaging platform that helps businesses connect instantly with their customers or leads who are waiting for support. With its quickly evolving set of tools, Crisp is leading businesses through the AI-driven revolution by using conversations to unlock hypergrowth.

    Compare Crisp with Zendesk →
  2. 02
    Genesys genesys.com English 1 tracker

    Genesys Cloud CX: AI-Powered Customer Experience

    Orchestrate experiences in real time with an AI-powered platform that makes it possible to foster customer loyalty and build efficient teams. Transform your CX today.

    Compare Genesys with Zendesk →
  3. 03
    LivePerson liveperson.net Top 10K No trackers

    LivePerson – Business Solutions

    LivePerson offers various solutions for online interaction management, using a multi-channel communication platform which suits small and midsized business.

    Compare LivePerson with Zendesk →
  4. 04
    tawk.to Top 10K English No trackers

    tawk.to - Free Live Chat Software for Your Website

    One free inbox for all your customer channels. Live chat, ticketing, knowledge base, AI assist, and CRM — all in one place. Trusted by 6M+ businesses.

    Compare tawk.to with Zendesk →
  5. 05
    HubSpot hubspot.com Top 1K English 1 tracker

    HubSpot | Software & Tools for your Business - Homepage

    HubSpot's customer platform includes all the marketing, sales, customer service, and CRM software you need to grow your business.

    Compare HubSpot with Zendesk →
  6. 06
    SaleSmartly salesmartly.com Top 10K English No trackers

    AI-Powered Omnichannel Customer Engagement Platform | SaleSmartly

    Trusted by 300,000+ businesses. Unify WhatsApp, Telegram, Facebook, Instagram & more in a shared inbox with AI agents, CRM & automation to capture, convert & retain customers.

    Compare SaleSmartly with Zendesk →
  7. 07
    Zoho zoho.com Top 1K German 1 tracker

    Zoho | Cloud-Software-Suite für Unternehmen

    Eine einzigartige und leistungsstarke Software-Suite, die Ihre Arbeitsweise verändert. Entwickelt für Unternehmen jeder Größe; von einem Unternehmen gebaut, das Ihre Privatsphäre schätzt.

    Compare Zoho with Zendesk →
  8. 08
    Pipedrive pipedrive.com English No trackers

    Sales CRM & Pipeline Management Software | Pipedrive

    Pipedrive is the easy-to-use, #1 user-rated CRM tool. Get more qualified leads and grow your business with our sales CRM. Sign up for a 14-day free trial.

    Compare Pipedrive with Zendesk →
  9. 09
    Wrike wrike.com English Free plan 1 tracker

    AI-powered enterprise work management software | Wrike

    Wrike is the trusted work delivery platform for people and AI. We help enterprises reach the outcome faster, without losing control of how work gets done.

    Compare Wrike with Zendesk →
  10. 10
    Slack slack.com Top 1K English EU-registeredFree plan 1 tracker

    Slack | AI Work Platform & Productivity Tools

    Boost productivity and save time with Slack‌ — ‌the AI work platform for managing projects, automating workflows, and connecting teams securely. Start working smarter today.

    Compare Slack with Zendesk →
  11. 11
    RingCentral ringcentral.com Top 10K English 1 tracker

    RingCentral: The Voice of Your Business

    Power the voice of your business with RingCentral Agentic Voice AI, including AI Receptionist (AIR), AI Virtual Assistant (AVA), & AI Conversation Expert (ACE).

    Compare RingCentral with Zendesk →
  12. 12
    Salesloft drift.com Top 10K English 1 tracker

    AI Chat Agent for B2B Sales | Salesloft

    Experience next-level AI chatbots. We’ve transitioned from Drift to partner with 1Mind, bringing you real-time visitor engagement and a smarter pipeline.

    Compare Salesloft with Zendesk →
  13. 13
    CM.com cm.com Top 1K English 1 tracker

    One platform for every customer interaction | CM.com

    Behind every customer moment is a conversation that just works. CM.com connects messaging, marketing, service and payments on one shared context.

    Compare CM.com with Zendesk →
  14. 14
    DigitalOcean digitalocean.com Top 1K English No trackers

    AI-Native Cloud | DigitalOcean

    Run AI products in production with a unified stack for agents, inference, and cloud—built for control, performance, and economics at scale.

    Compare DigitalOcean with Zendesk →

Closest first, by how much each site’s offer resembles Zendesk’s. Trackers are counted the same way as above. Highlighted technologies are ones Zendesk uses too. Votes and comments come from visitors and don’t change the order.

04 · History

No changes yet. Each new crawl is compared with the last one, and what Zendesk adds, drops or rewrites shows up here.

05 · Details

How we measure

Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.

The full technology stack, the competitor map and search numbers · 20 technologies
Neighbours
k = 60
Sites searched
9,214
Vector
384-d
Query
78 ms

Competitor map

Each alternative by how close its vector is to Zendesk’s (x) and how much traffic it gets, how much of the stack it shares, or where it sits in the embedding space itself (y). Hover for the numbers, click to jump to it in the list.

similarity × popularity

SlackWrikePipedriveZohoSaleSmartlyHubSpottawk.toLivePersonGenesysCrisp

Built with

CMS
JavaScript frameworks
  • Next.js page source: /_next/static/
  • React implied by Next.js (page source: /_next/static/)
Tag managers
Marketing automation
  • HubSpot TXT hubspot-developer-verification=NmFlNmZmNWEtYWFkMS00NjFhLWIzNDEtMGE1ZT…
Live chat & support
  • Zendesk page source: static.zdassets.com
Cookie consent
  • OneTrust TXT onetrust-domain-verification=8cfd00023e5b4b53836b5be310a416cd
CDN
Email hosting
DNS hosting
SaaS tools (verified in DNS)
  • Adobe TXT adobe-idp-site-verification=fbc17c835736a1814a7f09390192ce1da750205f9…
  • Apple Business TXT apple-domain-verification=3pfH4AKY0NA72nHl
  • Atlassian TXT atlassian-domain-verification=1EBT0aNzHvpjA0mUqdCF+qU/gsS8qxjjo50wYVc…
  • Canva TXT canva-site-verification=U1b9IGcuRrxhapP7GzJMAw
  • DocuSign TXT docusign=76412763-2e7d-4385-a9cf-227e938144d6
  • Google Search Console meta google-site-verification: 2q8u-0_6HxJZdS7l7LYlf-WDEYwIPvdJ_XVujkTFNCY
  • Miro TXT miro-verification=3673a7d2bed1d9d95363960b5842c237312cf42a
  • OpenAI TXT openai-domain-verification=dv-cKgK7AWQErYbWivKlTNsL7qJ

Sitemaps

, 1,674 of them guides, blog or magazine pages.