zendesk.com
Zendesk
Who runs Zendesk, what it tracks and what it costs, and the 20 closest customer service software alternatives.
- Who’s behind it
- Not stated
- Online since
- Unknown
- Trackers
- Prices
- No pricing page
- Last price change
- –
- Closest alternative
- Intercom
Measured from Zendesk’s own pages, the Internet Archive and public records. Hover a dotted value for its source and date.
Visit Zendesk01 · Who’s behind it
Who runs Zendesk
Zendesk zendesk.com
Mehr als Ticketvermeidung: KI-Agenten lösen Anfragen durchgängig. Verbessern Sie Servicequalität, Geschwindigkeit und Skalierung. Jetzt kostenlos testen.
Wikidata: CRM company that builds customer support and sales software which aims for quick implementation and adaptation at scale
- Company
- No imprint we could read
- Online since
- Not in the Internet Archive
- Audience
- In German
02 · Privacy
What Zendesk tracks
What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.
trackers that follow visitors
5 of the 18 alternatives below have fewer, 7 have more.
Privacy-friendly alternatives →- Cookie banner
- OneTrust
- US company
- 2 tools
Marketing and email tracking
Links visits to email campaigns and customer profiles.
Tag manager
Loads further tracking scripts, which we can’t always see.
03 · Alternatives
Alternatives to Zendesk
Thumbs up if it’s a real alternative to Zendesk, thumbs down if it isn’t.
14 of the 60 sites closest to Zendesk match.
- 01
The AI Customer Support Platform for Every Business - Crisp
Crisp is the ultimate all-in-one AI-powered multichannel messaging platform that helps businesses connect instantly with their customers or leads who are waiting for support. With its quickly evolving set of tools, Crisp is leading businesses through the AI-driven revolution by using conversations to unlock hypergrowth.
Very close - 02
Genesys Cloud CX: AI-Powered Customer Experience
Orchestrate experiences in real time with an AI-powered platform that makes it possible to foster customer loyalty and build efficient teams. Transform your CX today.
Very close - 03
LivePerson Business Solutions
LivePerson offers various solutions for online interaction management, using a multi-channel communication platform which suits small and midsized business.
Very close - 04
tawk.to - Free Live Chat Software for Your Website
One free inbox for all your customer channels. Live chat, ticketing, knowledge base, AI assist, and CRM — all in one place. Trusted by 6M+ businesses.
Very close - 05
HubSpot | Software & Tools for your Business - Homepage
HubSpot's customer platform includes all the marketing, sales, customer service, and CRM software you need to grow your business.
Very close - 06
AI-Powered Omnichannel Customer Engagement Platform | SaleSmartly
Trusted by 300,000+ businesses. Unify WhatsApp, Telegram, Facebook, Instagram & more in a shared inbox with AI agents, CRM & automation to capture, convert & retain customers.
Very close - 07
Zoho | Cloud-Software-Suite für Unternehmen
Eine einzigartige und leistungsstarke Software-Suite, die Ihre Arbeitsweise verändert. Entwickelt für Unternehmen jeder Größe; von einem Unternehmen gebaut, das Ihre Privatsphäre schätzt.
Very close - 08
Sales CRM & Pipeline Management Software | Pipedrive
Pipedrive is the easy-to-use, #1 user-rated CRM tool. Get more qualified leads and grow your business with our sales CRM. Sign up for a 14-day free trial.
Very close - 09
AI-powered enterprise work management software | Wrike
Wrike is the trusted work delivery platform for people and AI. We help enterprises reach the outcome faster, without losing control of how work gets done.
Very close - 10
Slack | AI Work Platform & Productivity Tools
Boost productivity and save time with Slack — the AI work platform for managing projects, automating workflows, and connecting teams securely. Start working smarter today.
Very close - 11
RingCentral: The Voice of Your Business
Power the voice of your business with RingCentral Agentic Voice AI, including AI Receptionist (AIR), AI Virtual Assistant (AVA), & AI Conversation Expert (ACE).
Very close - 12
AI Chat Agent for B2B Sales | Salesloft
Experience next-level AI chatbots. We’ve transitioned from Drift to partner with 1Mind, bringing you real-time visitor engagement and a smarter pipeline.
Very close - 13
One platform for every customer interaction | CM.com
Behind every customer moment is a conversation that just works. CM.com connects messaging, marketing, service and payments on one shared context.
Very close - 14
AI-Native Cloud | DigitalOcean
Run AI products in production with a unified stack for agents, inference, and cloud—built for control, performance, and economics at scale.
Very close
Closest first, by how much each site’s offer resembles Zendesk’s. Trackers are counted the same way as above. Highlighted technologies are ones Zendesk uses too. Votes and comments come from visitors and don’t change the order.
04 · History
What changed
Price and policy history →No changes yet. Each new crawl is compared with the last one, and what Zendesk adds, drops or rewrites shows up here.
05 · Details
How we measure
Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.
The full technology stack, the competitor map and search numbers · 20 technologies
- Neighbours
- k = 60
- Sites searched
- 9,214
- Vector
- 384-d
- Query
- 78 ms
Competitor map
Each alternative by how close its vector is to Zendesk’s (x) and how much traffic it gets, how much of the stack it shares, or where it sits in the embedding space itself (y). Hover for the numbers, click to jump to it in the list.
similarity × popularity
Built with
- CMS
- Adobe Experience Manager page source: /content/dam/zendesk/
- JavaScript frameworks
- Tag managers
- Google Tag Manager page source: googletagmanager.com/gtm.js
- Marketing automation
- HubSpot TXT hubspot-developer-verification=NmFlNmZmNWEtYWFkMS00NjFhLWIzNDEtMGE1ZT…
- Live chat & support
- Zendesk page source: static.zdassets.com
- Cookie consent
- OneTrust TXT onetrust-domain-verification=8cfd00023e5b4b53836b5be310a416cd
- CDN
- Cloudflare header cf-ray: a562f86f5e8d0d22-HAM
- Email hosting
- Google Workspace MX aspmx.l.google.com
- Microsoft 365 TXT MS=ms87052054
- Mimecast MX us-smtp-inbound-2.mimecast.com
- DNS hosting
- Amazon Route 53 NS ns-754.awsdns-30.net
- SaaS tools (verified in DNS)
- Adobe TXT adobe-idp-site-verification=fbc17c835736a1814a7f09390192ce1da750205f9…
- Apple Business TXT apple-domain-verification=3pfH4AKY0NA72nHl
- Atlassian TXT atlassian-domain-verification=1EBT0aNzHvpjA0mUqdCF+qU/gsS8qxjjo50wYVc…
- Canva TXT canva-site-verification=U1b9IGcuRrxhapP7GzJMAw
- DocuSign TXT docusign=76412763-2e7d-4385-a9cf-227e938144d6
- Google Search Console meta google-site-verification: 2q8u-0_6HxJZdS7l7LYlf-WDEYwIPvdJ_XVujkTFNCY
- Miro TXT miro-verification=3673a7d2bed1d9d95363960b5842c237312cf42a
- OpenAI TXT openai-domain-verification=dv-cKgK7AWQErYbWivKlTNsL7qJ
Sitemaps
, 1,674 of them guides, blog or magazine pages.
What competitors use
Across the 20 closest sites.
- Google Search Console 20/20
- Google Workspace 16/20
- Microsoft 365 13/20
- HubSpot 12/20
- Cloudflare 12/20
- Atlassian 10/20
- Apple Business 9/20
- Meta Business Suite · not on zendesk.com 8/20
- DocuSign 7/20
- Stripe · not on zendesk.com 7/20
- Cloudflare DNS · not on zendesk.com 7/20
- Google Tag Manager 7/20
- Amazon SES · not on zendesk.com 6/20
- React 6/20
- Amazon Route 53 6/20
- OpenAI 6/20