Genesys

01 · Who’s behind it

Who runs Genesys

Genesys genesys.com

Orchestrate experiences in real time with an AI-powered platform that makes it possible to foster customer loyalty and build efficient teams. Transform your CX today.

Wikidata: customer experience company

Company

No imprint we could read

Online since

Not in the Internet Archive

Audience

In English

02 · Privacy

What Genesys tracks

What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.

1. 01
   Five9 five9.com German 3 trackers

   KI-Contact-Center-Plattform für ein intelligenteres CX | Five9

   Five9 ist die Genius CX-Plattform für Unternehmen. Verbinden Sie KI und menschliche Agenten über alle Kanäle hinweg für intelligentere CX bei jeder Interaktion. Demo anfordern.

   • Adobe
   • Apple Business
   • Atlassian
   • DocuSign
   • Google Search Console
   • jQuery

   0 say Five9 is a good alternative to Genesys 0 say Five9 isn’t a real alternative to Genesys

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2. 02
   NiCE nice.com English 3 trackers

   NiCE: Customer Experience (CX) AI Platform for Transformation at Scale

   Discover NiCE’s AI customer service automation solutions to improve CX and boost efficiency. Transform your customer interactions today!

   • Atlassian
   • DocuSign
   • Google Search Console
   • Microsoft 365
   • OpenAI
   • PHP

   0 say NiCE is a good alternative to Genesys 0 say NiCE isn’t a real alternative to Genesys

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3. 03
   Talkdesk talkdesk.com English 2 trackers

   AI Customer Experience Automation Solutions | Contact Center Software | Talkdesk

   Talkdesk is the leader in Customer Experience Automation (CXA), using AI and real-time data to automate customer journeys, reduce costs, and improve outcomes.

   • Adobe
   • Apple Business
   • Atlassian
   • Cloudflare
   • Google Search Console
   • Microsoft 365

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4. 04
   Avaya avaya.com English 3 trackers

   Avaya | Enterprise Software for CX & Critical Communications

   Avaya helps large enterprises and government agencies connect customer experience, critical communications, enterprise voice, data, AI, and workflows.

   • Adobe
   • Apple Business
   • Atlassian
   • Cloudflare
   • DocuSign
   • Google Search Console

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5. 05
   Dialpad dialpad.com English 3 trackers

   AI Customer Experience Platform | Agentic CX | Dialpad

   Dialpad brings AI agents, contact center, sales, and business communications together, turning customer conversations into intelligence that drives resolution.

   • Adobe
   • Amazon SES
   • Atlassian
   • Cloudflare
   • DocuSign
   • Google Search Console

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6. 06
   Sprinklr sprinklr.com Top 10K English 2 trackers

   Sprinklr: The Definitive AI-Native Customer Experience Platform

   Unify customer journeys with Sprinklr’s AI-native platform. Connect every touchpoint, empower teams, and elevate conversations to earn lasting loyalty.

   • Adobe
   • Apple Business
   • Atlassian
   • DocuSign
   • Google Search Console
   • Microsoft 365

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7. 07
   Zendesk zendesk.com Top 1K German 2 trackers

   KI-gestützte Serviceplattform | Zendesk

   Mehr als Ticketvermeidung: KI-Agenten lösen Anfragen durchgängig. Verbessern Sie Servicequalität, Geschwindigkeit und Skalierung. Jetzt kostenlos testen.

   • Adobe
   • Apple Business
   • Atlassian
   • Cloudflare
   • DocuSign
   • Google Search Console

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8. 08
   8x8 8x8.com Top 10K

   American provider of Voice over IP products

   • Adobe
   • Apple Business
   • Atlassian
   • DocuSign
   • Google Search Console
   • Microsoft 365

   0 say 8x8 is a good alternative to Genesys 0 say 8x8 isn’t a real alternative to Genesys

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9. 09
   Nextiva nextiva.com English 3 trackers

   Nextiva - AI Customer Experience Management Platform

   Nextiva is the best customer experience platform to optimize every customer journey. Business phone, contact center, AI receptionist, and unified CX in one.

   • Adobe
   • Apple Business
   • Atlassian
   • Cloudflare
   • DocuSign
   • Google Search Console

   0 say Nextiva is a good alternative to Genesys 0 say Nextiva isn’t a real alternative to Genesys

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10. 10
    HubSpot hubspot.com Top 1K English 1 tracker

    HubSpot | Software & Tools for your Business - Homepage

    HubSpot's customer platform includes all the marketing, sales, customer service, and CRM software you need to grow your business.

    • Adobe
    • Apple Business
    • Atlassian
    • Cloudflare
    • DocuSign
    • Google Search Console

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11. 11
    zopim.com Top 10K German 1 tracker

    Live-Chat-Software: Die 11 besten Anbieter für 2026

    Live-Chat bietet personalisierten Support in Echtzeit über Website, App und Social Media. Finden Sie die beste Software.

    • Cloudflare
    • Google Search Console
    • Adobe Experience Manager
    • Google Tag Manager
    • Google Workspace
    • Next.js

    0 say zopim.com is a good alternative to Genesys 0 say zopim.com isn’t a real alternative to Genesys

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12. 12
    Freshworks freshworks.com Top 10K English

    Customer service software company

    • Apple Business
    • Atlassian
    • Cloudflare
    • DocuSign
    • Google Search Console
    • OpenAI

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13. 13
    Gladly gladly.com English 2 trackers

    Agentic commerce platform built for top brands | Gladly

    Gladly brings agentic commerce to your site for premium ecommerce support. See how it works.

    • Apple Business
    • Atlassian
    • DocuSign
    • Google Search Console
    • Microsoft 365
    • Google Analytics

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14. 14
    GoTo goto.com Top 10K English 4 trackers

    GoTo: Business Communication & IT Support Software

    Businesses of all sizes trust GoTo to power business growth and support customers. Explore our business phone system, contact center, and IT support products.

    • Apple Business
    • Atlassian
    • DocuSign
    • Google Search Console
    • Microsoft 365
    • Miro

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15. 15
    LivePerson liveperson.net Top 10K No trackers

    LivePerson – Business Solutions

    LivePerson offers various solutions for online interaction management, using a multi-channel communication platform which suits small and midsized business.

    • Google Search Console
    • Akamai Edge DNS
    • ASP.NET
    • GlobalSign
    • Google Workspace
    • Microsoft IIS

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16. 16
    Front front.com English 2 trackers

    Front | Customer service platform, powered by AI

    Deliver exceptional service with Front, the platform where support, sales, operations, and AI agents come together to resolve complex customer work.

    • Apple Business
    • Atlassian
    • Cloudflare
    • DocuSign
    • Google Search Console
    • Microsoft 365

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17. 17
    RingCentral ringcentral.com Top 10K English 1 tracker

    RingCentral: The Voice of Your Business

    Power the voice of your business with RingCentral Agentic Voice AI, including AI Receptionist (AIR), AI Virtual Assistant (AVA), & AI Conversation Expert (ACE).

    • Adobe
    • Apple Business
    • Atlassian
    • Cloudflare
    • DocuSign
    • Google Search Console

    0 say RingCentral is a good alternative to Genesys 0 say RingCentral isn’t a real alternative to Genesys

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18. 18
    InMoment inmoment.com German 2 trackers

    Ihr Customer Experience Partner – InMoment DE

    Das Ziel, Erfahrungen zu verbessern, ist der Grund für die Existenz von InMoment. Unsere Lösung heißt Experience Improvement (XI).

    • Apple Business
    • Atlassian
    • Cloudflare
    • DocuSign
    • Google Search Console
    • Microsoft 365

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19. 19
    Salesforce salesforce.com Top 1K German 2 trackers

    Salesforce: Das führende CRM mit KI | Salesforce DE

    Salesforce ist das führende CRM mit KI. Es hilft Unternehmen, sich auf völlig neue Weise mit Kund:innen zu vernetzen, indem es die Daten, Apps und Agents zusammenbringt, die das Unternehmen am Laufen halten.

    • Atlassian
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20. 20
    3CX 3cx.com English 2 trackers

    Enterprise Phone System Software | 3CX

    Enterprise IP PBX Phone System Software includes AI Receptionist, AI Transcription & Call Center Reports. Learn more today I 3CX

    • Apple Business
    • Atlassian
    • Cloudflare
    • Font Awesome
    • Google Search Console
    • jQuery

    0 say 3CX is a good alternative to Genesys 0 say 3CX isn’t a real alternative to Genesys

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Closest first, by how much each site’s offer resembles Genesys’s. Trackers are counted the same way as above. Highlighted technologies are ones Genesys uses too. Votes and comments come from visitors and don’t change the order.

04 · History

No changes yet. Each new crawl is compared with the last one, and what Genesys adds, drops or rewrites shows up here.

05 · Details

How we measure

Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.