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genesys.com

Genesys

Who runs Genesys, what it tracks and what it costs, and the 20 closest contact center software alternatives.

Who’s behind it
Not stated
Online since
Unknown
Trackers
Prices
No pricing page
Last price change
–
Closest alternative
Five9

Measured from Genesys’s own pages, the Internet Archive and public records. Hover a dotted value for its source and date.

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Visit Genesys

01 · Who’s behind it

Who runs Genesys

Genesys genesys.com

Orchestrate experiences in real time with an AI-powered platform that makes it possible to foster customer loyalty and build efficient teams. Transform your CX today.

Wikidata: customer experience company

Company
No imprint we could read
Online since
Not in the Internet Archive
Audience
In English

02 · Privacy

What Genesys tracks

What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.

tracker that follows visitors

1 of the 18 alternatives below have fewer, 14 have more.

Privacy-friendly alternatives →
Cookie banner
OneTrust
US company
1 tool

  • Tag manager

    Loads further tracking scripts, which we can’t always see.

03 · Alternatives

Alternatives to Genesys

Thumbs up if it’s a real alternative to Genesys, thumbs down if it isn’t.

Fewer trackers than GenesysNo ad trackersRegistered in the EUFree planOnly in English

3 of the 60 sites closest to Genesys match.

  1. 01
    LivePerson liveperson.net Top 10K No trackers

    LivePerson – Business Solutions

    LivePerson offers various solutions for online interaction management, using a multi-channel communication platform which suits small and midsized business.

    Compare LivePerson with Genesys →
  2. 02
    Crisp crisp.chat English No trackers

    The AI Customer Support Platform for Every Business - Crisp

    Crisp is the ultimate all-in-one AI-powered multichannel messaging platform that helps businesses connect instantly with their customers or leads who are waiting for support. With its quickly evolving set of tools, Crisp is leading businesses through the AI-driven revolution by using conversations to unlock hypergrowth.

    Compare Crisp with Genesys →
  3. 03
    Pipedrive pipedrive.com English No trackers

    Sales CRM & Pipeline Management Software | Pipedrive

    Pipedrive is the easy-to-use, #1 user-rated CRM tool. Get more qualified leads and grow your business with our sales CRM. Sign up for a 14-day free trial.

    Compare Pipedrive with Genesys →

Closest first, by how much each site’s offer resembles Genesys’s. Trackers are counted the same way as above. Highlighted technologies are ones Genesys uses too. Votes and comments come from visitors and don’t change the order.

04 · History

What changed

Price and policy history →

No changes yet. Each new crawl is compared with the last one, and what Genesys adds, drops or rewrites shows up here.

05 · Details

How we measure

Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.

The full technology stack, the competitor map and search numbers · 20 technologies
Neighbours
k = 60
Sites searched
9,214
Vector
384-d
Query
38 ms

Competitor map

Each alternative by how close its vector is to Genesys’s (x) and how much traffic it gets, how much of the stack it shares, or where it sits in the embedding space itself (y). Hover for the numbers, click to jump to it in the list.

similarity × popularity

PipedriveCrispLivePerson

Built with

CMS
JavaScript libraries
  • jQuery asset https://www.genesys.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1
CSS & UI
Tag managers
  • Tealium page source: tags.tiqcdn.com
Cookie consent
  • OneTrust page source: cdn.cookielaw.org
Payments
  • Stripe TXT stripe-verification=ae4196b4d4fa6b26cbcdc667098310cb783e7901e71dbf51…
CDN
Hosting
Languages & backends
  • PHP implied by WordPress (page source: /wp-content/)
Email hosting
Email delivery
  • Amazon SES TXT v=spf1 include:us._netblocks.mimecast.com include:spf.protection.outl…
SaaS tools (verified in DNS)
  • Adobe TXT adobe-idp-site-verification=accbfb66e666849d5feddb62a02a2996ae3fb5047…
  • Apple Business TXT apple-domain-verification=Ill7pVsalgcaZv2C
  • Atlassian TXT atlassian-domain-verification=OeqlvIcv0YhpX3BafHs4sJvloy2CJSoSp4SfSzi…
  • DocuSign TXT docusign=49683f58-c494-49d0-abc8-c2b755e1a2cd
  • Google Search Console TXT google-site-verification=TLqU-XHuZUqDjSGZ6iC2ylcLvgHAFOibe5rucMF6UvI
  • Miro TXT miro-verification=69d7c70f83873e89e29825fcd9bce4581641eb3e
  • OpenAI TXT openai-domain-verification=dv-OyT98DAyMpOcSOjPsbFDY5OT