gladly.com

Gladly

Who runs Gladly, what it tracks and what it costs, and the 20 closest customer service software alternatives.

Who’s behind it
Not stated
Online since
Unknown
Trackers
Prices
No pricing page
Last price change
–
Closest alternative
Gorgias

Measured from Gladly’s own pages, the Internet Archive and public records. Hover a dotted value for its source and date.

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01 · Who’s behind it

Who runs Gladly

Gladly gladly.com

Gladly brings agentic commerce to your site for premium ecommerce support. See how it works.

Company
No imprint we could read
Online since
Not in the Internet Archive
Audience
In English

02 · Privacy

What Gladly tracks

What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.

trackers that follow visitors

3 of the 19 alternatives below have fewer, 10 have more.

Privacy-friendly alternatives →
Cookie banner
Usercentrics
US company
2 tools

03 · Alternatives

Alternatives to Gladly

Thumbs up if it’s a real alternative to Gladly, thumbs down if it isn’t.

Fewer trackers than GladlyNo ad trackersRegistered in the EUFree planOnly in English
  1. 01
    Gorgias gorgias.com English 2 trackers

    The Conversational AI platform for Ecommerce | Gorgias

    Drive more sales and automate support with AI Agent, Helpdesk integrated to your stack, Chat, FAQ and more. Trusted by top 17,000 brands and counting.

    Compare Gorgias with Gladly →
  2. 02
    Intercom intercom.com Top 10K English 3 trackers

    Intercom | A complete system for human and AI customer service

    Intercom is the only helpdesk with a natively integrated AI Agent, Fin, meaning every customer conversation improves the next one, enabling perfect experiences that were never possible before.

    Compare Intercom with Gladly →
  3. 03
    Zendesk zendesk.com Top 1K German 2 trackers

    KI-gestützte Serviceplattform | Zendesk

    Mehr als Ticketvermeidung: KI-Agenten lösen Anfragen durchgängig. Verbessern Sie Servicequalität, Geschwindigkeit und Skalierung. Jetzt kostenlos testen.

    Compare Zendesk with Gladly →
  4. 04
    zopim.com Top 10K German 1 tracker

    Live-Chat-Software: Die 11 besten Anbieter für 2026

    Live-Chat bietet personalisierten Support in Echtzeit über Website, App und Social Media. Finden Sie die beste Software.

    Compare zopim.com with Gladly →
  5. 05
    Front front.com English 2 trackers

    Front | Customer service platform, powered by AI

    Deliver exceptional service with Front, the platform where support, sales, operations, and AI agents come together to resolve complex customer work.

    Compare Front with Gladly →
  6. 06
    Tidio tidio.com English 3 trackers

    AI Customer Service That Turns Chats Into Revenue | Tidio

    See what your customer conversations earn. Lyro resolves questions instantly and turns the rest into sales, leads, and bookings you can attribute.

    Compare Tidio with Gladly →
  7. 07
    Typewise typewise.app English 3 trackers

    AI Customer Experience Platform | Typewise

    Typewise is the AI customer experience platform that resolves support requests end to end — across every channel, in any language — while your team stays in control.

    Compare Typewise with Gladly →
  8. 08
    trengo.com English 6 trackers

    Customer engagement platform for seamless omnichannel communication

    Enhance customer interactions with Trengo’s AI-powered engagement platform. Automate workflows and manage omnichannel communication effortlessly from a single dashboard.

    Compare trengo.com with Gladly →
  9. 09
    Featurebase featurebase.app English Free plan 6 trackers

    Featurebase – AI support platform that improves your product

    Support customers from live chat, email, Slack, and more. Let AI resolve repetitive questions and surface the product & customer signals for your team to act on.

    Compare Featurebase with Gladly →
  10. 10
    Crisp crisp.chat English No trackers

    The AI Customer Support Platform for Every Business - Crisp

    Crisp is the ultimate all-in-one AI-powered multichannel messaging platform that helps businesses connect instantly with their customers or leads who are waiting for support. With its quickly evolving set of tools, Crisp is leading businesses through the AI-driven revolution by using conversations to unlock hypergrowth.

    Compare Crisp with Gladly →
  11. 11
    Helpshift helpshift.com Top 10K English 3 trackers

    AI-Native Player Engagement Platform For Gaming | Helpshift

    Helpshift is an AI-native player engagement platform that combines technology, AI, and human experts to power gaming support, trust & safety and community.

    Compare Helpshift with Gladly →
  12. 12
    AIHelp aihelp.net Top 10K 2 trackers

    Customer Service Support and In App Ticketing System | AIHelp

    AIHelp is in-app support of AI-powered messaging experiences to improve customer satisfaction, optimize in-app operations & automate conversations with Chatbot

    Compare AIHelp with Gladly →
  13. 13
    Bloomreach bloomreach.com English 2 trackers

    The AI Platform for Personalization | Bloomreach

    Loomi AI, Bloomreach's agentic platform, understands each customer to personalize their experience in real time — across email, web, mobile, and search.

    Compare Bloomreach with Gladly →
  14. 14
    Freshworks freshworks.com Top 10K English

    Customer service software company

    Compare Freshworks with Gladly →
  15. 15
    SaleSmartly salesmartly.com Top 10K English No trackers

    AI-Powered Omnichannel Customer Engagement Platform | SaleSmartly

    Trusted by 300,000+ businesses. Unify WhatsApp, Telegram, Facebook, Instagram & more in a shared inbox with AI agents, CRM & automation to capture, convert & retain customers.

    Compare SaleSmartly with Gladly →
  16. 16
    Help Scout helpscout.com English 3 trackers

    Help Scout: The AI-driven support platform for customer-first brands

    Help Scout delivers all the powerful, intuitive features you need to deliver exceptional support at a fraction of the cost of other customer service platforms.

    Compare Help Scout with Gladly →
  17. 17
    Olark olark.com English 2 trackers

    Olark — More than a chatbot. An AI agent that works your marketing funnel 24/7

    Built for the marketer doing five jobs at once — Olark's AI agent answers questions, qualifies visitors, and knows exactly when to bring in a human. Trained on your own site in under a minute.

    Compare Olark with Gladly →
  18. 18
    Klaviyo klaviyo.com Top 1K German 4 trackers

    Klaviyo: KI-gestütztes E-Mail-Marketing und SMS | B2C CRM

    Klaviyo vereint KI-gestütztes E-Mail-Marketing und SMS, um Wachstum, Kundenbindung und messbare Ergebnisse zu erzielen. Erstelle personalisierte Omnichannel-Erlebnisse für WhatsApp, E-Commerce und mehr mit K:AI-Agents.

    Compare Klaviyo with Gladly →
  19. 19
    Yotpo yotpo.com Top 10K English 5 trackers

    Yotpo: loyalty, reviews & AI visibility for ecommerce

    Drive ecommerce growth with Yotpo. Build loyalty programs, collect reviews, and boost AI visibility to get found, earn trust, and turn shoppers into advocates.

    Compare Yotpo with Gladly →
  20. 20
    Podium podium.com 4 trackers

    Podium: AI Lead Generation & Lead Management Platform

    AI-powered lead generation and management platform that helps you convert more leads and make more money.

    Compare Podium with Gladly →

Closest first, by how much each site’s offer resembles Gladly’s. Trackers are counted the same way as above. Highlighted technologies are ones Gladly uses too. Votes and comments come from visitors and don’t change the order.

04 · History

No changes yet. Each new crawl is compared with the last one, and what Gladly adds, drops or rewrites shows up here.

05 · Details

How we measure

Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.

The full technology stack, the competitor map and search numbers · 15 technologies
Neighbours
k = 20
Sites searched
9,192
Vector
384-d
Query
28 ms

Competitor map

Each alternative by how close its vector is to Gladly’s (x) and how much traffic it gets, how much of the stack it shares, or where it sits in the embedding space itself (y). Hover for the numbers, click to jump to it in the list.

similarity × popularity

FreshworksAIHelpHelpshiftFeaturebasetrengo.comFrontzopim.comZendeskIntercomGorgias

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