gladly.com
Gladly
Who runs Gladly, what it tracks and what it costs, and the 20 closest customer service software alternatives.
- Who’s behind it
- Not stated
- Online since
- Unknown
- Trackers
- Prices
- No pricing page
- Last price change
- –
- Closest alternative
- Gorgias
Measured from Gladly’s own pages, the Internet Archive and public records. Hover a dotted value for its source and date.
Visit Gladly01 · Who’s behind it
Who runs Gladly
Gladly gladly.com
Gladly brings agentic commerce to your site for premium ecommerce support. See how it works.
- Company
- No imprint we could read
- Online since
- Not in the Internet Archive
- Audience
- In English
02 · Privacy
What Gladly tracks
What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.
trackers that follow visitors
3 of the 19 alternatives below have fewer, 10 have more.
Privacy-friendly alternatives →- Cookie banner
- Usercentrics
- US company
- 2 tools
Visitor analytics
Counts and follows visits, usually with cookies.
Tag manager
Loads further tracking scripts, which we can’t always see.
03 · Alternatives
Alternatives to Gladly
Thumbs up if it’s a real alternative to Gladly, thumbs down if it isn’t.
- 01
The Conversational AI platform for Ecommerce | Gorgias
Drive more sales and automate support with AI Agent, Helpdesk integrated to your stack, Chat, FAQ and more. Trusted by top 17,000 brands and counting.
Very close - 02
Intercom | A complete system for human and AI customer service
Intercom is the only helpdesk with a natively integrated AI Agent, Fin, meaning every customer conversation improves the next one, enabling perfect experiences that were never possible before.
Very close - 03
Front | Customer service platform, powered by AI
Deliver exceptional service with Front, the platform where support, sales, operations, and AI agents come together to resolve complex customer work.
Very close - 04
AI Customer Service That Turns Chats Into Revenue | Tidio
See what your customer conversations earn. Lyro resolves questions instantly and turns the rest into sales, leads, and bookings you can attribute.
Very close - 05
AI Customer Experience Platform | Typewise
Typewise is the AI customer experience platform that resolves support requests end to end — across every channel, in any language — while your team stays in control.
Very close - 06
Customer engagement platform for seamless omnichannel communication
Enhance customer interactions with Trengo’s AI-powered engagement platform. Automate workflows and manage omnichannel communication effortlessly from a single dashboard.
Very close - 07
Featurebase – AI support platform that improves your product
Support customers from live chat, email, Slack, and more. Let AI resolve repetitive questions and surface the product & customer signals for your team to act on.
Very close - 08
The AI Customer Support Platform for Every Business - Crisp
Crisp is the ultimate all-in-one AI-powered multichannel messaging platform that helps businesses connect instantly with their customers or leads who are waiting for support. With its quickly evolving set of tools, Crisp is leading businesses through the AI-driven revolution by using conversations to unlock hypergrowth.
Very close - 09
AI-Native Player Engagement Platform For Gaming | Helpshift
Helpshift is an AI-native player engagement platform that combines technology, AI, and human experts to power gaming support, trust & safety and community.
Very close - 10
The AI Platform for Personalization | Bloomreach
Loomi AI, Bloomreach's agentic platform, understands each customer to personalize their experience in real time — across email, web, mobile, and search.
Very close - 11
Customer service software company
Very close - 12
AI-Powered Omnichannel Customer Engagement Platform | SaleSmartly
Trusted by 300,000+ businesses. Unify WhatsApp, Telegram, Facebook, Instagram & more in a shared inbox with AI agents, CRM & automation to capture, convert & retain customers.
Very close - 13
Help Scout: The AI-driven support platform for customer-first brands
Help Scout delivers all the powerful, intuitive features you need to deliver exceptional support at a fraction of the cost of other customer service platforms.
Very close - 14
Olark — More than a chatbot. An AI agent that works your marketing funnel 24/7
Built for the marketer doing five jobs at once — Olark's AI agent answers questions, qualifies visitors, and knows exactly when to bring in a human. Trained on your own site in under a minute.
Very close - 15
Yotpo: loyalty, reviews & AI visibility for ecommerce
Drive ecommerce growth with Yotpo. Build loyalty programs, collect reviews, and boost AI visibility to get found, earn trust, and turn shoppers into advocates.
Very close - 16
Live Chat Software with AI by Text | LiveChat.com
Text is live chat software for your website with an AI Agent that answers 24/7. Qualify leads and track sales from chats. Start your free 14-day trial.
Very close - 17
Genesys Cloud CX: AI-Powered Customer Experience
Orchestrate experiences in real time with an AI-powered platform that makes it possible to foster customer loyalty and build efficient teams. Transform your CX today.
Very close - 18
AI Customer Experience Platform | Agentic CX | Dialpad
Dialpad brings AI agents, contact center, sales, and business communications together, turning customer conversations into intelligence that drives resolution.
Very close - 19
Planhat | A new generation of CRM
Bring your people and agents together to turn shared commercial knowledge into exceptional customer outcomes.
Very close - 20
NiCE: Customer Experience (CX) AI Platform for Transformation at Scale
Discover NiCE’s AI customer service automation solutions to improve CX and boost efficiency. Transform your customer interactions today!
Very close
Closest first, by how much each site’s offer resembles Gladly’s. Trackers are counted the same way as above. Highlighted technologies are ones Gladly uses too. Votes and comments come from visitors and don’t change the order.
04 · History
What changed
Price and policy history →No changes yet. Each new crawl is compared with the last one, and what Gladly adds, drops or rewrites shows up here.
05 · Details
How we measure
Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.
The full technology stack, the competitor map and search numbers · 15 technologies
- Neighbours
- k = 20
- Sites searched
- 9,195
- Vector
- 384-d
- Query
- 34 ms
Competitor map
Each alternative by how close its vector is to Gladly’s (x) and how much traffic it gets, how much of the stack it shares, or where it sits in the embedding space itself (y). Hover for the numbers, click to jump to it in the list.
similarity × popularity
Built with
- CMS
- Sanity page source: cdn.sanity.io/
- JavaScript frameworks
- Analytics
- Google Analytics page source: googletagmanager.com/gtag/js
- Tag managers
- Google Tag Manager page source: googletagmanager.com/gtm.js
- Cookie consent
- Usercentrics page source: web.cmp.usercentrics.eu
- Hosting
- Vercel header x-vercel-id: fra1::iad1::zbg6k-1794172507688-68064bc7ff54
- Video
- Wistia page source: fast.wistia.com
- Email hosting
- Google Workspace MX aspmx.l.google.com
- Microsoft 365 TXT MS=ms99353353
- DNS hosting
- Amazon Route 53 NS ns-723.awsdns-26.net
- SaaS tools (verified in DNS)
- Apple Business TXT apple-domain-verification=8LwpyZltxvj1NLy3
- Atlassian TXT atlassian-domain-verification=pob9F6pERtyZz5Iplq7my9NCfTDj9Wm/3cdRE1/…
- DocuSign TXT docusign=4041a351-f0e1-4d0f-94bd-77165e07d8a7
- Google Search Console meta google-site-verification: 8-StgkQuQHNgCy0ulgm0fWeSytYRSJGWKNqgjirIGRc
What competitors use
Across the 20 closest sites.
- Google Search Console 20/20
- Google Workspace 17/20
- HubSpot · not on gladly.com 14/20
- Cloudflare · not on gladly.com 13/20
- Microsoft 365 12/20
- Google Tag Manager 12/20
- Apple Business 10/20
- Atlassian 10/20
- Amazon Route 53 10/20
- Meta Business Suite · not on gladly.com 7/20
- React 7/20
- DocuSign 7/20
- OpenAI · not on gladly.com 6/20
- Next.js 6/20
- Google Fonts · not on gladly.com 6/20
- Cloudflare DNS · not on gladly.com 5/20