helpshift.com

Helpshift

Who runs Helpshift, what it tracks and what it costs, and the 20 closest customer support software alternatives.

Who’s behind it
Not stated
Online since
Unknown
Trackers
Prices
No pricing page
Last price change
–
Closest alternative
AIHelp

Measured from Helpshift’s own pages, the Internet Archive and public records. Hover a dotted value for its source and date.

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Visit Helpshift

01 · Who’s behind it

Who runs Helpshift

Helpshift helpshift.com

Helpshift is an AI-native player engagement platform that combines technology, AI, and human experts to power gaming support, trust & safety and community.

Company
No imprint we could read
Online since
Not in the Internet Archive
Audience
In English

02 · Privacy

What Helpshift tracks

What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.

trackers that follow visitors

11 of the 19 alternatives below have fewer, 3 have more.

Privacy-friendly alternatives →
Cookie banner
OneTrust
US company
3 tools
  • Visitor analytics

    Counts and follows visits, usually with cookies.

  • Marketing and email tracking

    Links visits to email campaigns and customer profiles.

  • Tag manager

    Loads further tracking scripts, which we can’t always see.

  • Third-party embeds

    Videos, maps or fonts from other companies, which receive the visitor’s IP address.

03 · Alternatives

Alternatives to Helpshift

Thumbs up if it’s a real alternative to Helpshift, thumbs down if it isn’t.

Fewer trackers than HelpshiftNo ad trackersRegistered in the EUFree planOnly in English
  1. 01
    AIHelp aihelp.net Top 10K 2 trackers

    Customer Service Support and In App Ticketing System | AIHelp

    AIHelp is in-app support of AI-powered messaging experiences to improve customer satisfaction, optimize in-app operations & automate conversations with Chatbot

    Compare AIHelp with Helpshift →
  2. 02
    Zendesk zendesk.com Top 1K German 2 trackers

    KI-gestützte Serviceplattform | Zendesk

    Mehr als Ticketvermeidung: KI-Agenten lösen Anfragen durchgängig. Verbessern Sie Servicequalität, Geschwindigkeit und Skalierung. Jetzt kostenlos testen.

    Compare Zendesk with Helpshift →
  3. 03
    Intercom intercom.com Top 10K English 3 trackers

    Intercom | A complete system for human and AI customer service

    Intercom is the only helpdesk with a natively integrated AI Agent, Fin, meaning every customer conversation improves the next one, enabling perfect experiences that were never possible before.

    Compare Intercom with Helpshift →
  4. 04
    zopim.com Top 10K German 1 tracker

    Live-Chat-Software: Die 11 besten Anbieter für 2026

    Live-Chat bietet personalisierten Support in Echtzeit über Website, App und Social Media. Finden Sie die beste Software.

    Compare zopim.com with Helpshift →
  5. 05
    Freshworks freshworks.com Top 10K English

    Customer service software company

    Compare Freshworks with Helpshift →
  6. 06
    Featurebase featurebase.app English Free plan 6 trackers

    Featurebase – AI support platform that improves your product

    Support customers from live chat, email, Slack, and more. Let AI resolve repetitive questions and surface the product & customer signals for your team to act on.

    Compare Featurebase with Helpshift →
  7. 07
    Typewise typewise.app English 3 trackers

    AI Customer Experience Platform | Typewise

    Typewise is the AI customer experience platform that resolves support requests end to end — across every channel, in any language — while your team stays in control.

    Compare Typewise with Helpshift →
  8. 08
    Crisp crisp.chat English No trackers

    The AI Customer Support Platform for Every Business - Crisp

    Crisp is the ultimate all-in-one AI-powered multichannel messaging platform that helps businesses connect instantly with their customers or leads who are waiting for support. With its quickly evolving set of tools, Crisp is leading businesses through the AI-driven revolution by using conversations to unlock hypergrowth.

    Compare Crisp with Helpshift →
  9. 09
    Keywords Studios keywordsstudios.com English 7 trackers

    The #1 technical and creative solutions provider to the global video games industry | Keywords Studios Limited

    Whatever the scale of your project, whatever the timeframe, whatever your location: we deliver the unified solutions you need. Partner with us today.

    Compare Keywords Studios with Helpshift →
  10. 10
    Gladly gladly.com English 2 trackers

    Agentic commerce platform built for top brands | Gladly

    Gladly brings agentic commerce to your site for premium ecommerce support. See how it works.

    Compare Gladly with Helpshift →
  11. 11
    Front front.com English 2 trackers

    Front | Customer service platform, powered by AI

    Deliver exceptional service with Front, the platform where support, sales, operations, and AI agents come together to resolve complex customer work.

    Compare Front with Helpshift →
  12. 12
    Tidio tidio.com English 3 trackers

    AI Customer Service That Turns Chats Into Revenue | Tidio

    See what your customer conversations earn. Lyro resolves questions instantly and turns the rest into sales, leads, and bookings you can attribute.

    Compare Tidio with Helpshift →
  13. 13
    Modulate modulate.ai English 7 trackers

    Modulate | Frontier voice AI company

    Modulate is a frontier voice AI company building the world’s first Ensemble Listening Model that outperforms LLMs at understanding real conversations.

    Compare Modulate with Helpshift →
  14. 14
    Gorgias gorgias.com English 2 trackers

    The Conversational AI platform for Ecommerce | Gorgias

    Drive more sales and automate support with AI Agent, Helpdesk integrated to your stack, Chat, FAQ and more. Trusted by top 17,000 brands and counting.

    Compare Gorgias with Helpshift →
  15. 15
    Help Scout helpscout.com English 3 trackers

    Help Scout: The AI-driven support platform for customer-first brands

    Help Scout delivers all the powerful, intuitive features you need to deliver exceptional support at a fraction of the cost of other customer service platforms.

    Compare Help Scout with Helpshift →
  16. 16
    GameAnalytics gameanalytics.com Top 10K English 3 trackers

    GameAnalytics – Turning Data Into Insights

    GameAnalytics is the leading growth platform for game studios, offering a connected suite of products that help developers understand players, optimize performance, and scale success.

    Compare GameAnalytics with Helpshift →
  17. 17
    LivePerson liveperson.net Top 10K No trackers

    LivePerson – Business Solutions

    LivePerson offers various solutions for online interaction management, using a multi-channel communication platform which suits small and midsized business.

    Compare LivePerson with Helpshift →
  18. 18
    Planhat planhat.com English 2 trackers

    Planhat | A new generation of CRM

    Bring your people and agents together to turn shared commercial knowledge into exceptional customer outcomes.

    Compare Planhat with Helpshift →
  19. 19
    Olark olark.com English 2 trackers

    Olark — More than a chatbot. An AI agent that works your marketing funnel 24/7

    Built for the marketer doing five jobs at once — Olark's AI agent answers questions, qualifies visitors, and knows exactly when to bring in a human. Trained on your own site in under a minute.

    Compare Olark with Helpshift →
  20. 20
    AccelByte accelbyte.io English 2 trackers

    Multiplatform Game Backend as a Service | AccelByte

    AccelByte gives your players the online experience they expect, with modular backend services for accounts, multiplayer, commerce, and live ops. Start free.

    Compare AccelByte with Helpshift →

Closest first, by how much each site’s offer resembles Helpshift’s. Trackers are counted the same way as above. Highlighted technologies are ones Helpshift uses too. Votes and comments come from visitors and don’t change the order.

04 · History

No changes yet. Each new crawl is compared with the last one, and what Helpshift adds, drops or rewrites shows up here.

05 · Details

How we measure

Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.

The full technology stack, the competitor map and search numbers · 20 technologies
Neighbours
k = 20
Sites searched
9,192
Vector
384-d
Query
38 ms

Competitor map

Each alternative by how close its vector is to Helpshift’s (x) and how much traffic it gets, how much of the stack it shares, or where it sits in the embedding space itself (y). Hover for the numbers, click to jump to it in the list.

similarity × popularity

TidioFrontKeywords StudiosTypewiseFeaturebaseFreshworkszopim.comIntercomZendeskAIHelp

Built with

CMS
JavaScript libraries
  • GSAP asset https://www.helpshift.com/wp-content/cache/min/1/ajax/libs/gsap/3.13.0/gsap.min.js?ver=17…
  • jQuery asset https://www.helpshift.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1
Fonts
Analytics
  • Matomo page source: _paq.push(
Tag managers
Marketing automation
  • HubSpot page source: js.hs-analytics.net
Cookie consent
  • OneTrust page source: cdn.cookielaw.org
CDN
Languages & backends
  • PHP implied by WordPress (page source: /wp-content/)
Email hosting
Email delivery
  • Amazon SES TXT v=spf1 include:_spf.google.com include:spf.protection.outlook.com inc…
  • Mailchimp Transactional TXT v=spf1 include:_spf.google.com include:spf.protection.outlook.com inc…
DNS hosting
SaaS tools (verified in DNS)
  • Apple Business TXT apple-domain-verification=oIrr1E5HS0QnPGwd
  • Atlassian TXT atlassian-domain-verification=6rwbzIhndGuKVCiL3M4MVqa2H9E4q9dAmQ/0jyS…
  • DocuSign TXT docusign=b60a2254-0558-474d-9282-1e01ef33a09b
  • Google Search Console meta google-site-verification: N7du_G8BPf5S_tShMPpeF6tqsdLtw6YzW6cmiNYCvNI