helpshift.com
Helpshift
Who runs Helpshift, what it tracks and what it costs, and the 20 closest customer support software alternatives.
- Who’s behind it
- Not stated
- Online since
- Unknown
- Trackers
- Prices
- No pricing page
- Last price change
- –
- Closest alternative
- AIHelp
Measured from Helpshift’s own pages, the Internet Archive and public records. Hover a dotted value for its source and date.
Visit Helpshift01 · Who’s behind it
Who runs Helpshift
Helpshift helpshift.com
Helpshift is an AI-native player engagement platform that combines technology, AI, and human experts to power gaming support, trust & safety and community.
- Company
- No imprint we could read
- Online since
- Not in the Internet Archive
- Audience
- In English
02 · Privacy
What Helpshift tracks
What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.
trackers that follow visitors
11 of the 19 alternatives below have fewer, 3 have more.
Privacy-friendly alternatives →- Cookie banner
- OneTrust
- US company
- 3 tools
Visitor analytics
Counts and follows visits, usually with cookies.
Marketing and email tracking
Links visits to email campaigns and customer profiles.
Tag manager
Loads further tracking scripts, which we can’t always see.
Third-party embeds
Videos, maps or fonts from other companies, which receive the visitor’s IP address.
03 · Alternatives
Alternatives to Helpshift
Thumbs up if it’s a real alternative to Helpshift, thumbs down if it isn’t.
- 01
Customer Service Support and In App Ticketing System | AIHelp
AIHelp is in-app support of AI-powered messaging experiences to improve customer satisfaction, optimize in-app operations & automate conversations with Chatbot
Very close - 02
KI-gestützte Serviceplattform | Zendesk
Mehr als Ticketvermeidung: KI-Agenten lösen Anfragen durchgängig. Verbessern Sie Servicequalität, Geschwindigkeit und Skalierung. Jetzt kostenlos testen.
Very close - 03
Intercom | A complete system for human and AI customer service
Intercom is the only helpdesk with a natively integrated AI Agent, Fin, meaning every customer conversation improves the next one, enabling perfect experiences that were never possible before.
Very close - 04
Live-Chat-Software: Die 11 besten Anbieter für 2026
Live-Chat bietet personalisierten Support in Echtzeit über Website, App und Social Media. Finden Sie die beste Software.
Very close - 05
Customer service software company
Very close - 06
Featurebase – AI support platform that improves your product
Support customers from live chat, email, Slack, and more. Let AI resolve repetitive questions and surface the product & customer signals for your team to act on.
Very close - 07
AI Customer Experience Platform | Typewise
Typewise is the AI customer experience platform that resolves support requests end to end — across every channel, in any language — while your team stays in control.
Very close - 08
The AI Customer Support Platform for Every Business - Crisp
Crisp is the ultimate all-in-one AI-powered multichannel messaging platform that helps businesses connect instantly with their customers or leads who are waiting for support. With its quickly evolving set of tools, Crisp is leading businesses through the AI-driven revolution by using conversations to unlock hypergrowth.
Very close - 09
The #1 technical and creative solutions provider to the global video games industry | Keywords Studios Limited
Whatever the scale of your project, whatever the timeframe, whatever your location: we deliver the unified solutions you need. Partner with us today.
Very close - 10
Agentic commerce platform built for top brands | Gladly
Gladly brings agentic commerce to your site for premium ecommerce support. See how it works.
Very close - 11
Front | Customer service platform, powered by AI
Deliver exceptional service with Front, the platform where support, sales, operations, and AI agents come together to resolve complex customer work.
Very close - 12
AI Customer Service That Turns Chats Into Revenue | Tidio
See what your customer conversations earn. Lyro resolves questions instantly and turns the rest into sales, leads, and bookings you can attribute.
Very close - 13
Modulate | Frontier voice AI company
Modulate is a frontier voice AI company building the world’s first Ensemble Listening Model that outperforms LLMs at understanding real conversations.
Close - 14
The Conversational AI platform for Ecommerce | Gorgias
Drive more sales and automate support with AI Agent, Helpdesk integrated to your stack, Chat, FAQ and more. Trusted by top 17,000 brands and counting.
Very close - 15
Help Scout: The AI-driven support platform for customer-first brands
Help Scout delivers all the powerful, intuitive features you need to deliver exceptional support at a fraction of the cost of other customer service platforms.
Very close - 16
GameAnalytics – Turning Data Into Insights
GameAnalytics is the leading growth platform for game studios, offering a connected suite of products that help developers understand players, optimize performance, and scale success.
Very close - 17
LivePerson Business Solutions
LivePerson offers various solutions for online interaction management, using a multi-channel communication platform which suits small and midsized business.
Very close - 18
Planhat | A new generation of CRM
Bring your people and agents together to turn shared commercial knowledge into exceptional customer outcomes.
Very close - 19
Olark — More than a chatbot. An AI agent that works your marketing funnel 24/7
Built for the marketer doing five jobs at once — Olark's AI agent answers questions, qualifies visitors, and knows exactly when to bring in a human. Trained on your own site in under a minute.
Very close - 20
Multiplatform Game Backend as a Service | AccelByte
AccelByte gives your players the online experience they expect, with modular backend services for accounts, multiplayer, commerce, and live ops. Start free.
Very close
Closest first, by how much each site’s offer resembles Helpshift’s. Trackers are counted the same way as above. Highlighted technologies are ones Helpshift uses too. Votes and comments come from visitors and don’t change the order.
04 · History
What changed
Price and policy history →No changes yet. Each new crawl is compared with the last one, and what Helpshift adds, drops or rewrites shows up here.
05 · Details
How we measure
Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.
The full technology stack, the competitor map and search numbers · 20 technologies
- Neighbours
- k = 20
- Sites searched
- 9,192
- Vector
- 384-d
- Query
- 38 ms
Competitor map
Each alternative by how close its vector is to Helpshift’s (x) and how much traffic it gets, how much of the stack it shares, or where it sits in the embedding space itself (y). Hover for the numbers, click to jump to it in the list.
similarity × popularity
Built with
- CMS
- WordPress page source: /wp-content/
- JavaScript libraries
- Fonts
- Google Fonts asset https://fonts.googleapis.com/
- Analytics
- Matomo page source: _paq.push(
- Tag managers
- Google Tag Manager page source: googletagmanager.com/gtm.js
- Marketing automation
- HubSpot page source: js.hs-analytics.net
- Cookie consent
- OneTrust page source: cdn.cookielaw.org
- CDN
- Cloudflare header cf-ray: a5631af2fa1899cd-HAM
- jsDelivr asset https://cdn.jsdelivr.net/
- Languages & backends
- PHP implied by WordPress (page source: /wp-content/)
- Email hosting
- Google Workspace MX smtp.google.com
- Microsoft 365 TXT v=spf1 include:_spf.google.com include:spf.protection.outlook.com inc…
- Email delivery
- Amazon SES TXT v=spf1 include:_spf.google.com include:spf.protection.outlook.com inc…
- Mailchimp Transactional TXT v=spf1 include:_spf.google.com include:spf.protection.outlook.com inc…
- DNS hosting
- Amazon Route 53 NS ns-616.awsdns-13.net
- SaaS tools (verified in DNS)
- Apple Business TXT apple-domain-verification=oIrr1E5HS0QnPGwd
- Atlassian TXT atlassian-domain-verification=6rwbzIhndGuKVCiL3M4MVqa2H9E4q9dAmQ/0jyS…
- DocuSign TXT docusign=b60a2254-0558-474d-9282-1e01ef33a09b
- Google Search Console meta google-site-verification: N7du_G8BPf5S_tShMPpeF6tqsdLtw6YzW6cmiNYCvNI
What competitors use
Across the 20 closest sites.
- Google Search Console 20/20
- Google Workspace 18/20
- HubSpot 14/20
- Google Tag Manager 12/20
- Cloudflare 11/20
- Microsoft 365 11/20
- Amazon Route 53 9/20
- Apple Business 7/20
- Atlassian 7/20
- React · not on helpshift.com 7/20
- Google Analytics · not on helpshift.com 6/20
- Next.js · not on helpshift.com 6/20
- Meta Business Suite · not on helpshift.com 6/20
- DocuSign 5/20
- Mailchimp Transactional 5/20
- Vercel · not on helpshift.com 5/20