medallia.com
Medallia
Who runs Medallia, what it tracks and what it costs, and the 20 closest customer experience management software alternatives.
- Who’s behind it
- Not stated
- Online since
- Unknown
- Trackers
- Prices
- No pricing page
- Last price change
- –
- Closest alternative
- InMoment
Measured from Medallia’s own pages, the Internet Archive and public records. Hover a dotted value for its source and date.
Visit Medallia01 · Who’s behind it
Who runs Medallia
Medallia medallia.com
Medallia's software platform provides keen insights to improve customer experience, contact center experience, employee experience and digital experience.
Wikidata: American customer and employee experience management company
- Company
- No imprint we could read
- Online since
- Not in the Internet Archive
- Audience
- In English
02 · Privacy
What Medallia tracks
What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.
trackers that follow visitors
18 of the 20 alternatives below have fewer, 0 have more.
Privacy-friendly alternatives →- Cookie banner
- TrustArc
- US company
- 4 tools
Marketing and email tracking
Links visits to email campaigns and customer profiles.
Tag manager
Loads further tracking scripts, which we can’t always see.
03 · Alternatives
Alternatives to Medallia
Thumbs up if it’s a real alternative to Medallia, thumbs down if it isn’t.
- 01
Ihr Customer Experience Partner – InMoment DE
Das Ziel, Erfahrungen zu verbessern, ist der Grund für die Existenz von InMoment. Unsere Lösung heißt Experience Improvement (XI).
Very close - 02
Customer Experience & Research Technology | Forsta
Your industry is our industry. It’s our domain expertise that gives you unmatched technology and guidance that unlocks insights about what’s happening now,
Very close - 03
Qualtrics XM AI: The Future of Experience Management - Qualtrics
Simulate customer and employee experiences before they happen, predict what comes next, and take intelligent action that drives better outcomes.
Very close - 04
Sprinklr: The Definitive AI-Native Customer Experience Platform
Unify customer journeys with Sprinklr’s AI-native platform. Connect every touchpoint, empower teams, and elevate conversations to earn lasting loyalty.
Very close - 05
SurveySparrow: AI-Powered Customer Feedback Platform
AI that analyzes your customer experience journey. SurveySparrow powers 100K+ customers in 149 countries to power smarter CX decisions.
Very close - 06
Online Survey Software and Tools | QuestionPro
Our free survey platform features 80+ question types, ready-made templates, and more! Discover QuestionPro, the best online survey software to create surveys in minutes!
Very close - 07
Sprig | Enterprise Survey Platform Powered by Agents
Move from question to insight faster with agents that design surveys, adapt to each respondent, run statistical analysis, and turn findings into reports.
Very close - 08
Optimizely - AI to create and optimize digital experiences
Everything marketing and digital teams need to create content fast, test and personalize, and prove business impact.
Very close - 09
NiCE: Customer Experience (CX) AI Platform for Transformation at Scale
Discover NiCE’s AI customer service automation solutions to improve CX and boost efficiency. Transform your customer interactions today!
Very close - 10
Social Media Management & Consumer Intelligence | Brandwatch
Brandwatch, a Cision company, is an AI-powered social media management, consumer intelligence, and influencer marketing suite trusted by half of the Forbes 100.
Very close - 11
AI Customer Feedback Platform for Enterprise | UserVoice
UserVoice is the AI-powered customer feedback platform for enterprise. Capture feedback anywhere, weigh it by revenue, and close the loop. Rated 4.5/5 on G2 from 240+ reviews.
Very close - 12
Contentsquare: AI-first experience platform
Contentsquare gives brands the intelligence to understand every human and agent journey — and the speed to turn every signal into better experiences.
Very close - 13
Digital Customer Experience Analytics - Glassbox
Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.
Very close - 14
Monetate | The Experience Optimization Platform
Monetate is the #1 experience optimization platform designed to help enterprise brands and digital businesses scale KPIs and wow customers.
Very close - 15
The Agentic Product Management System | Productboard
Productboard is the only comprehensive agentic product management system built for product makers. Understand customers, prioritize features, and ship the right thing.
Very close - 16
Fullstory | The Intelligent Digital Experience Company
Fullstory helps companies understand and improve how humans and AI agents interact with digital experiences. It automatically captures every user interaction, giving businesses and their AI agents the context they need to spot problems, anticipate customer and employee needs, and fix friction points before they compound.
Very close - 17
ControlUp | AI Platform & Digital Employee Experience for IT
Automate IT operations and resolve endpoint issues with agentic AI, while keeping IT in control. Explore our digital employee experience software.
Very close - 18
Planhat | A new generation of CRM
Bring your people and agents together to turn shared commercial knowledge into exceptional customer outcomes.
Very close - 19
Customer Success Software for Customer Growth - ChurnZero
Deliver digital first customer success with ChurnZero software that helps businesses improve the customer experience and drive revenue.
Very close - 20
Digital Employee Experience Management Software | Nexthink
Discover what your employees need, see what they experience, know how they feel. Deliver IT that delights.
Very close
Closest first, by how much each site’s offer resembles Medallia’s. Trackers are counted the same way as above. Highlighted technologies are ones Medallia uses too. Votes and comments come from visitors and don’t change the order.
04 · History
What changed
Price and policy history →No changes yet. Each new crawl is compared with the last one, and what Medallia adds, drops or rewrites shows up here.
05 · Details
How we measure
Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.
The full technology stack, the competitor map and search numbers · 25 technologies
- Neighbours
- k = 20
- Sites searched
- 9,193
- Vector
- 384-d
- Query
- 29 ms
Competitor map
Each alternative by how close its vector is to Medallia’s (x) and how much traffic it gets, how much of the stack it shares, or where it sits in the embedding space itself (y). Hover for the numbers, click to jump to it in the list.
similarity × popularity
Built with
- CMS
- WordPress page source: /wp-includes/
- JavaScript libraries
- Tag managers
- Adobe Experience Platform Tags asset https://assets.adobedtm.com/f268920b2ba3/fd16279af52f/launch-3c745f3e257d.min.js?ver=2.0.…
- Google Tag Manager page source: googletagmanager.com/gtm.js
- Marketing automation
- Cookie consent
- TrustArc page source: consent.trustarc.com
- CDN
- Cloudflare header cf-ray: a56305b06f7b8f08-HAM
- jsDelivr asset https://cdn.jsdelivr.net/npm/swiper@11/swiper-bundle.min.js?ver=2.0.1.91
- Hosting
- WP Engine header x-powered-by: WP Engine
- Languages & backends
- PHP implied by WordPress (page source: /wp-includes/)
- Email hosting
- Google Workspace MX aspmx.l.google.com
- Microsoft 365 TXT MS=ms30413179
- Email delivery
- Amazon SES TXT v=spf1 ip4:147.75.240.0/20 ip4:199.102.176.0/22 ip4:147.75.176.0/20 i…
- DNS hosting
- Amazon Route 53 NS ns-183.awsdns-22.com
- SaaS tools (verified in DNS)
- Adobe TXT adobe-idp-site-verification=d6a0bb9808655f9af4db2f39497952b32020868e2…
- Apple Business TXT apple-domain-verification=QRA53Lm1RTWzN51Z
- Atlassian TXT atlassian-domain-verification=m3lKqkodwCRi52vgFFFH7kVEl4n7fQkO3hrdyMr…
- DocuSign TXT docusign=4a0ec1f7-aa36-4022-ba16-a00114349450
- GlobalSign TXT _globalsign-domain-verification=lQgTOD8dWU_8nHyzjHGJ39ncrI45HenuNvKKT…
- Google Search Console TXT google-site-verification=T0o6i35N8p5Qn47uP2qAV_Mi3QVdv1MV5Zi_x0CQybQ
- Miro TXT miro-verification=9ab49db0de9c4a39bea3fde0bc9086703f529e64
- Notion TXT notion-domain-verification=hByqtECDMGDq71SGTrM4wLR2A2u7AVm6uqoc5lX63S0
- OpenAI TXT openai-domain-verification=dv-UIVpCXfmCJN0u96CLoN7xbik
What competitors use
Across the 20 closest sites.
- Google Search Console 20/20
- Google Tag Manager 16/20
- Microsoft 365 16/20
- Apple Business 15/20
- Google Workspace 15/20
- Atlassian 14/20
- DocuSign 11/20
- OpenAI 10/20
- HubSpot · not on medallia.com 10/20
- Cloudflare 9/20
- PHP 9/20
- Stripe · not on medallia.com 9/20
- WordPress 8/20
- React · not on medallia.com 8/20
- Marketo 7/20
- Adobe 7/20