talkdesk.com
Talkdesk
Who runs Talkdesk, what it tracks and what it costs, and the 20 closest contact center software alternatives.
- Who’s behind it
- Not stated
- Online since
- Unknown
- Trackers
- Prices
- No pricing page
- Last price change
- –
- Closest alternative
- Five9
Measured from Talkdesk’s own pages, the Internet Archive and public records. Hover a dotted value for its source and date.
Visit Talkdesk01 · Who’s behind it
Who runs Talkdesk
Talkdesk talkdesk.com
Talkdesk is the leader in Customer Experience Automation (CXA), using AI and real-time data to automate customer journeys, reduce costs, and improve outcomes.
- Company
- No imprint we could read
- Online since
- Not in the Internet Archive
- Audience
- In English
02 · Privacy
What Talkdesk tracks
What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.
trackers that follow visitors
4 of the 19 alternatives below have fewer, 12 have more.
Privacy-friendly alternatives →- Cookie banner
- OneTrust, Usercentrics
- US company
- 1 tool
A/B testing
Shows visitors different versions of the page to see which works better.
Tag manager
Loads further tracking scripts, which we can’t always see.
03 · Alternatives
Alternatives to Talkdesk
Thumbs up if it’s a real alternative to Talkdesk, thumbs down if it isn’t.
- 01
NiCE: Customer Experience (CX) AI Platform for Transformation at Scale
Discover NiCE’s AI customer service automation solutions to improve CX and boost efficiency. Transform your customer interactions today!
Very close - 02
Genesys Cloud CX: AI-Powered Customer Experience
Orchestrate experiences in real time with an AI-powered platform that makes it possible to foster customer loyalty and build efficient teams. Transform your CX today.
Very close - 03
AI Customer Experience Platform | Agentic CX | Dialpad
Dialpad brings AI agents, contact center, sales, and business communications together, turning customer conversations into intelligence that drives resolution.
Very close - 04
Nextiva - AI Customer Experience Management Platform
Nextiva is the best customer experience platform to optimize every customer journey. Business phone, contact center, AI receptionist, and unified CX in one.
Very close - 05
Avaya | Enterprise Software for CX & Critical Communications
Avaya helps large enterprises and government agencies connect customer experience, critical communications, enterprise voice, data, AI, and workflows.
Very close - 06
RingCentral: The Voice of Your Business
Power the voice of your business with RingCentral Agentic Voice AI, including AI Receptionist (AIR), AI Virtual Assistant (AVA), & AI Conversation Expert (ACE).
Very close - 07
Infobip - Build meaningful customer relationships across any communication channel
Engage your customers and prospects with simple drag and drop email, SMS, chatbot or build custom solutions with the best in class APIs
Very close - 08
Sprinklr: The Definitive AI-Native Customer Experience Platform
Unify customer journeys with Sprinklr’s AI-native platform. Connect every touchpoint, empower teams, and elevate conversations to earn lasting loyalty.
Very close - 09
Agentic commerce platform built for top brands | Gladly
Gladly brings agentic commerce to your site for premium ecommerce support. See how it works.
Very close - 10
NFON: Flexible AI-Powered Cloud Communication for European Businesses
Secure cloud telephony, SIP trunking, contact center and AI assistants for European businesses. Connect teams and scale communication with NFON.
Very close - 11
SMS Messaging, Voice, Email, Video & Verification APIs | Sinch
Unlock meaningful conversations across the customer journey with programmable SMS, voice, email, video, & verification APIs!
Very close - 12
Conversational AI and APIs for SMS, Email, Voice | Twilio
Build amazing customer experiences on the Twilio platform with APIs for SMS, RCS, voice, and email, plus conversational AI for smarter engagement, and identity verification for trust.
Very close - 13
AI Customer Service That Turns Chats Into Revenue | Tidio
See what your customer conversations earn. Lyro resolves questions instantly and turns the rest into sales, leads, and bookings you can attribute.
Very close - 14
Featurebase – AI support platform that improves your product
Support customers from live chat, email, Slack, and more. Let AI resolve repetitive questions and surface the product & customer signals for your team to act on.
Very close - 15
AI Customer Experience Platform | Typewise
Typewise is the AI customer experience platform that resolves support requests end to end — across every channel, in any language — while your team stays in control.
Very close - 16
Intercom | A complete system for human and AI customer service
Intercom is the only helpdesk with a natively integrated AI Agent, Fin, meaning every customer conversation improves the next one, enabling perfect experiences that were never possible before.
Very close - 17
GoTo: Business Communication & IT Support Software
Businesses of all sizes trust GoTo to power business growth and support customers. Explore our business phone system, contact center, and IT support products.
Very close - 18
Conversational AI Agents for the Real World | SoundHound AI
SoundHound AI's OASYS platform powers voice-native AI agents that resolve service, operations, and commerce conversations for enterprise brands.
Very close - 19
Govern & Scale Enterprise AI on the #1 iPaaS | Workato
Workato connects apps, data, workflows, and AI agents on one enterprise platform to securely orchestrate, automate, and govern work.
Very close - 20
Experience Management Software Platform – Medallia – Experience Management Software
Medallia's software platform provides keen insights to improve customer experience, contact center experience, employee experience and digital experience.
Very close
Closest first, by how much each site’s offer resembles Talkdesk’s. Trackers are counted the same way as above. Highlighted technologies are ones Talkdesk uses too. Votes and comments come from visitors and don’t change the order.
04 · History
What changed
Price and policy history →No changes yet. Each new crawl is compared with the last one, and what Talkdesk adds, drops or rewrites shows up here.
05 · Details
How we measure
Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.
The full technology stack, the competitor map and search numbers · 18 technologies
- Neighbours
- k = 20
- Sites searched
- 9,195
- Vector
- 384-d
- Query
- 24 ms
Competitor map
Each alternative by how close its vector is to Talkdesk’s (x) and how much traffic it gets, how much of the stack it shares, or where it sits in the embedding space itself (y). Hover for the numbers, click to jump to it in the list.
similarity × popularity
Built with
- CMS
- WordPress page source: /wp-content/
- JavaScript frameworks
- Tag managers
- Google Tag Manager page source: googletagmanager.com/gtm.js
- Cookie consent
- OneTrust TXT onetrust-domain-verification=d5acea5f33ad4f87ac924940fb17877a
- Usercentrics page source: web.cmp.usercentrics.eu
- A/B testing
- VWO page source: dev.visualwebsiteoptimizer.com
- CDN
- Cloudflare header cf-ray: a577961c1fd862d8-HAM
- Languages & backends
- PHP implied by WordPress (page source: /wp-content/)
- Video
- Wistia page source: fast.wistia.com
- Email hosting
- Google Workspace MX aspmx.l.google.com
- Microsoft 365 TXT MS=ms56624381
- DNS hosting
- Amazon Route 53 NS ns-209.awsdns-26.com
- SaaS tools (verified in DNS)
- Adobe TXT adobe-idp-site-verification=6d656ffb5fd70286f7959551b8c0f2617cb19cb07…
- Apple Business TXT apple-domain-verification=MGLWvlaHxKgVUnhm
- Atlassian TXT atlassian-domain-verification=FityM8Xkmdm+y4+GRuxz71Qz4fJwqmlhVrjqmOu…
- Google Search Console TXT google-site-verification=4Ct9LDi9zKdPr4bphicg1mKbSsd5GE4QAaNStPhL308
- Zoom TXT ZOOM_verify_zB1TlonZTWC3VxM18CXraQ
What competitors use
Across the 20 closest sites.
- Google Search Console 19/20
- Microsoft 365 17/20
- Atlassian 16/20
- DocuSign · not on talkdesk.com 15/20
- Google Tag Manager 15/20
- Apple Business 13/20
- Amazon Route 53 11/20
- Cloudflare 11/20
- Google Workspace 11/20
- Adobe 10/20
- OpenAI · not on talkdesk.com 10/20
- Miro · not on talkdesk.com 9/20
- Stripe · not on talkdesk.com 9/20
- HubSpot · not on talkdesk.com 9/20
- React 8/20
- OneTrust 8/20