nice.com
NiCE
Who runs NiCE, what it tracks and what it costs, and the 20 closest contact center software alternatives.
- Who’s behind it
- Not stated
- Online since
- Unknown
- Trackers
- Prices
- No pricing page
- Last price change
- –
- Closest alternative
- Talkdesk
Measured from NiCE’s own pages, the Internet Archive and public records. Hover a dotted value for its source and date.
Visit NiCE01 · Who’s behind it
Who runs NiCE
NiCE nice.com
Discover NiCE’s AI customer service automation solutions to improve CX and boost efficiency. Transform your customer interactions today!
Wikidata: surveillence and data analytics company in Israel
- Company
- No imprint we could read
- Online since
- Not in the Internet Archive
- Audience
- In English
02 · Privacy
What NiCE tracks
What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.
trackers that follow visitors
9 of the 18 alternatives below have fewer, 2 have more.
Privacy-friendly alternatives →- Cookie banner
- CookieYes
- US company
- 3 tools
Marketing and email tracking
Links visits to email campaigns and customer profiles.
A/B testing
Shows visitors different versions of the page to see which works better.
Tag manager
Loads further tracking scripts, which we can’t always see.
Third-party embeds
Videos, maps or fonts from other companies, which receive the visitor’s IP address.
03 · Alternatives
Alternatives to NiCE
Thumbs up if it’s a real alternative to NiCE, thumbs down if it isn’t.
- 01
AI Customer Experience Automation Solutions | Contact Center Software | Talkdesk
Talkdesk is the leader in Customer Experience Automation (CXA), using AI and real-time data to automate customer journeys, reduce costs, and improve outcomes.
Very close - 02
Genesys Cloud CX: AI-Powered Customer Experience
Orchestrate experiences in real time with an AI-powered platform that makes it possible to foster customer loyalty and build efficient teams. Transform your CX today.
Very close - 03
Avaya | Enterprise Software for CX & Critical Communications
Avaya helps large enterprises and government agencies connect customer experience, critical communications, enterprise voice, data, AI, and workflows.
Very close - 04
AI Customer Experience Platform | Agentic CX | Dialpad
Dialpad brings AI agents, contact center, sales, and business communications together, turning customer conversations into intelligence that drives resolution.
Very close - 05
Sprinklr: The Definitive AI-Native Customer Experience Platform
Unify customer journeys with Sprinklr’s AI-native platform. Connect every touchpoint, empower teams, and elevate conversations to earn lasting loyalty.
Very close - 06
Nextiva - AI Customer Experience Management Platform
Nextiva is the best customer experience platform to optimize every customer journey. Business phone, contact center, AI receptionist, and unified CX in one.
Very close - 07
Experience Management Software Platform – Medallia – Experience Management Software
Medallia's software platform provides keen insights to improve customer experience, contact center experience, employee experience and digital experience.
Very close - 08
Agentic commerce platform built for top brands | Gladly
Gladly brings agentic commerce to your site for premium ecommerce support. See how it works.
Very close - 09
RingCentral: The Voice of Your Business
Power the voice of your business with RingCentral Agentic Voice AI, including AI Receptionist (AIR), AI Virtual Assistant (AVA), & AI Conversation Expert (ACE).
Very close - 10
GoTo: Business Communication & IT Support Software
Businesses of all sizes trust GoTo to power business growth and support customers. Explore our business phone system, contact center, and IT support products.
Very close - 11
Infobip - Build meaningful customer relationships across any communication channel
Engage your customers and prospects with simple drag and drop email, SMS, chatbot or build custom solutions with the best in class APIs
Very close - 12
Conversational AI Agents for the Real World | SoundHound AI
SoundHound AI's OASYS platform powers voice-native AI agents that resolve service, operations, and commerce conversations for enterprise brands.
Very close - 13
AVEVA - Global Leader in Industrial Software
At AVEVA, we work with you and harness the power of our ecosystem, to deliver solutions and expertise to optimize engineering, operations and performance.
Very close - 14
Customer service software company
Very close - 15
AI Customer Experience Platform | Typewise
Typewise is the AI customer experience platform that resolves support requests end to end — across every channel, in any language — while your team stays in control.
Very close - 16
Govern & Scale Enterprise AI on the #1 iPaaS | Workato
Workato connects apps, data, workflows, and AI agents on one enterprise platform to securely orchestrate, automate, and govern work.
Very close - 17
Conversational AI and APIs for SMS, Email, Voice | Twilio
Build amazing customer experiences on the Twilio platform with APIs for SMS, RCS, voice, and email, plus conversational AI for smarter engagement, and identity verification for trust.
Very close - 18
Customer Experience & Research Technology | Forsta
Your industry is our industry. It’s our domain expertise that gives you unmatched technology and guidance that unlocks insights about what’s happening now,
Very close - 19
Front | Customer service platform, powered by AI
Deliver exceptional service with Front, the platform where support, sales, operations, and AI agents come together to resolve complex customer work.
Very close - 20
AI Customer Service That Turns Chats Into Revenue | Tidio
See what your customer conversations earn. Lyro resolves questions instantly and turns the rest into sales, leads, and bookings you can attribute.
Very close
Closest first, by how much each site’s offer resembles NiCE’s. Trackers are counted the same way as above. Highlighted technologies are ones NiCE uses too. Votes and comments come from visitors and don’t change the order.
04 · History
What changed
Price and policy history →No changes yet. Each new crawl is compared with the last one, and what NiCE adds, drops or rewrites shows up here.
05 · Details
How we measure
Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.
The full technology stack, the competitor map and search numbers · 16 technologies
- Neighbours
- k = 20
- Sites searched
- 9,192
- Vector
- 384-d
- Query
- 36 ms
Competitor map
Each alternative by how close its vector is to NiCE’s (x) and how much traffic it gets, how much of the stack it shares, or where it sits in the embedding space itself (y). Hover for the numbers, click to jump to it in the list.
similarity × popularity
Built with
- CMS
- WordPress page source: /wp-content/
- JavaScript frameworks
- Fonts
- Google Fonts asset https://fonts.googleapis.com/
- Tag managers
- Google Tag Manager page source: googletagmanager.com/gtm.js
- Marketing automation
- Marketo page source: munchkin.marketo.net
- Cookie consent
- CookieYes page source: cdn-cookieyes.com
- A/B testing
- VWO page source: dev.visualwebsiteoptimizer.com
- Web servers
- nginx header server: nginx
- Languages & backends
- PHP implied by WordPress (page source: /wp-content/)
- Email hosting
- Microsoft 365 TXT v=spf1 include:spf.nice.com include:spf.protection.outlook.com ip4:21…
- DNS hosting
- Amazon Route 53 NS ns-570.awsdns-07.net
- SaaS tools (verified in DNS)
- Atlassian TXT atlassian-domain-verification=Nbls6nmCR9V2NaLziuJO6YeGzaKNNZI1A9fwR2S…
- DocuSign TXT docusign=aef48a75-b2c7-4c9d-b043-bde8eee8a9cf
- Google Search Console meta google-site-verification: 9jkh3HPiIStdr0dtSqu8BLKSd-yGQUd_uUeX_6zxVyE
- OpenAI TXT openai-domain-verification=dv-kaMYqmoAdHgcoRZ1GYGqeHef
What competitors use
Across the 20 closest sites.
- Google Search Console 20/20
- Atlassian 18/20
- Apple Business · not on nice.com 17/20
- Microsoft 365 16/20
- DocuSign 16/20
- Google Tag Manager 15/20
- Cloudflare · not on nice.com 14/20
- Adobe · not on nice.com 12/20
- Google Workspace · not on nice.com 12/20
- OpenAI 11/20
- Amazon Route 53 10/20
- OneTrust · not on nice.com 9/20
- Miro · not on nice.com 9/20
- Stripe · not on nice.com 9/20
- HubSpot · not on nice.com 9/20
- React 8/20