Genesys

01 · Who’s behind it

Who runs Genesys

Genesys mypurecloud.com

Genesys Cloud is an agentic AI CX platform that delivers personalized customer and employee experiences across every channel.

Company

No imprint we could read

Online since

Not in the Internet Archive

Audience

Top 10K In English

02 · Privacy

What Genesys tracks

What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.

1. 01
   NiCE nice.com English 3 trackers

   NiCE: Customer Experience (CX) AI Platform for Transformation at Scale

   Discover NiCE’s AI customer service automation solutions to improve CX and boost efficiency. Transform your customer interactions today!

   • Google Search Console
   • PHP
   • Amazon Route 53
   • WordPress
   • Atlassian
   • CookieYes

   0 say NiCE is a good alternative to Genesys 0 say NiCE isn’t a real alternative to Genesys

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2. 02
   Five9 five9.com German 3 trackers

   KI-Contact-Center-Plattform für ein intelligenteres CX | Five9

   Five9 ist die Genius CX-Plattform für Unternehmen. Verbinden Sie KI und menschliche Agenten über alle Kanäle hinweg für intelligentere CX bei jeder Interaktion. Demo anfordern.

   • Google Search Console
   • jQuery
   • PHP
   • Adobe
   • Apple Business
   • Atlassian

   0 say Five9 is a good alternative to Genesys 0 say Five9 isn’t a real alternative to Genesys

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3. 03
   Talkdesk talkdesk.com English 2 trackers

   AI Customer Experience Automation Solutions | Contact Center Software | Talkdesk

   Talkdesk is the leader in Customer Experience Automation (CXA), using AI and real-time data to automate customer journeys, reduce costs, and improve outcomes.

   • Cloudflare
   • Google Search Console
   • OneTrust
   • PHP
   • Amazon Route 53
   • WordPress

   0 say Talkdesk is a good alternative to Genesys 0 say Talkdesk isn’t a real alternative to Genesys

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4. 04
   Avaya avaya.com English 3 trackers

   Avaya | Enterprise Software for CX & Critical Communications

   Avaya helps large enterprises and government agencies connect customer experience, critical communications, enterprise voice, data, AI, and workflows.

   • Cloudflare
   • Google Search Console
   • jQuery
   • OneTrust
   • Adobe
   • Adobe Analytics

   0 say Avaya is a good alternative to Genesys 0 say Avaya isn’t a real alternative to Genesys

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5. 05
   Dialpad dialpad.com English 3 trackers

   AI Customer Experience Platform | Agentic CX | Dialpad

   Dialpad brings AI agents, contact center, sales, and business communications together, turning customer conversations into intelligence that drives resolution.

   • Amazon SES
   • Cloudflare
   • Google Search Console
   • Amazon Route 53
   • Adobe
   • Amplitude

   0 say Dialpad is a good alternative to Genesys 0 say Dialpad isn’t a real alternative to Genesys

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6. 06
   8x8 8x8.com Top 10K

   American provider of Voice over IP products

   • Google Search Console
   • Adobe
   • Apple Business
   • Astro
   • Atlassian
   • DocuSign

   0 say 8x8 is a good alternative to Genesys 0 say 8x8 isn’t a real alternative to Genesys

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7. 07
   Zendesk zendesk.com Top 1K German 2 trackers

   KI-gestützte Serviceplattform | Zendesk

   Mehr als Ticketvermeidung: KI-Agenten lösen Anfragen durchgängig. Verbessern Sie Servicequalität, Geschwindigkeit und Skalierung. Jetzt kostenlos testen.

   • Cloudflare
   • Google Search Console
   • OneTrust
   • Amazon Route 53
   • Adobe
   • Adobe Experience Manager

   0 say Zendesk is a good alternative to Genesys 0 say Zendesk isn’t a real alternative to Genesys

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8. 08
   Nextiva nextiva.com English 3 trackers

   Nextiva - AI Customer Experience Management Platform

   Nextiva is the best customer experience platform to optimize every customer journey. Business phone, contact center, AI receptionist, and unified CX in one.

   • Cloudflare
   • Google Search Console
   • jQuery
   • OneTrust
   • PHP
   • Amazon Route 53

   0 say Nextiva is a good alternative to Genesys 0 say Nextiva isn’t a real alternative to Genesys

   Comment

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9. 09
   RingCentral ringcentral.com Top 10K English 1 tracker

   RingCentral: The Voice of Your Business

   Power the voice of your business with RingCentral Agentic Voice AI, including AI Receptionist (AIR), AI Virtual Assistant (AVA), & AI Conversation Expert (ACE).

   • Cloudflare
   • Google Search Console
   • OneTrust
   • Adobe
   • Adobe Experience Manager
   • Apple Business

   0 say RingCentral is a good alternative to Genesys 0 say RingCentral isn’t a real alternative to Genesys

   Comment

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10. 10
    Sprinklr sprinklr.com Top 10K English 2 trackers

    Sprinklr: The Definitive AI-Native Customer Experience Platform

    Unify customer journeys with Sprinklr’s AI-native platform. Connect every touchpoint, empower teams, and elevate conversations to earn lasting loyalty.

    • Google Search Console
    • Amazon Route 53
    • Adobe
    • Apple Business
    • Atlassian
    • Amazon Web Services

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11. 11
    GoTo goto.com Top 10K English 4 trackers

    GoTo: Business Communication & IT Support Software

    Businesses of all sizes trust GoTo to power business growth and support customers. Explore our business phone system, contact center, and IT support products.

    • Google Search Console
    • OneTrust
    • AB Tasty
    • Apple Business
    • Atlassian
    • Canva

    0 say GoTo is a good alternative to Genesys 0 say GoTo isn’t a real alternative to Genesys

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12. 12
    InMoment inmoment.com German 2 trackers

    Ihr Customer Experience Partner – InMoment DE

    Das Ziel, Erfahrungen zu verbessern, ist der Grund für die Existenz von InMoment. Unsere Lösung heißt Experience Improvement (XI).

    • Cloudflare
    • Google Search Console
    • PHP
    • WordPress
    • Apple Business
    • Atlassian

    0 say InMoment is a good alternative to Genesys 0 say InMoment isn’t a real alternative to Genesys

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13. 13
    Vonage vonage.com

    American telecommunications company

    • Amazon SES
    • Cloudflare
    • Google Search Console
    • OneTrust
    • Amazon Route 53
    • Adobe

    0 say Vonage is a good alternative to Genesys 0 say Vonage isn’t a real alternative to Genesys

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14. 14
    zopim.com Top 10K German 1 tracker

    Live-Chat-Software: Die 11 besten Anbieter für 2026

    Live-Chat bietet personalisierten Support in Echtzeit über Website, App und Social Media. Finden Sie die beste Software.

    • Cloudflare
    • Google Search Console
    • Adobe Experience Manager
    • Google Tag Manager
    • Google Workspace
    • Next.js

    0 say zopim.com is a good alternative to Genesys 0 say zopim.com isn’t a real alternative to Genesys

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15. 15
    Slack slack.com Top 1K English EU-registeredFree plan 1 tracker

    Slack | AI Work Platform & Productivity Tools

    Boost productivity and save time with Slack‌ — ‌the AI work platform for managing projects, automating workflows, and connecting teams securely. Start working smarter today.

    • Google Search Console
    • OneTrust
    • Amazon Route 53
    • Apache HTTP Server
    • Google Workspace
    • HubSpot

    0 say Slack is a good alternative to Genesys 0 say Slack isn’t a real alternative to Genesys

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16. 16
    Salesforce salesforce.com Top 1K German 2 trackers

    Salesforce: Das führende CRM mit KI | Salesforce DE

    Salesforce ist das führende CRM mit KI. Es hilft Unternehmen, sich auf völlig neue Weise mit Kund:innen zu vernetzen, indem es die Daten, Apps und Agents zusammenbringt, die das Unternehmen am Laufen halten.

    • Google Search Console
    • OneTrust
    • PHP
    • WordPress
    • Akamai
    • Akamai Bot Manager

    0 say Salesforce is a good alternative to Genesys 0 say Salesforce isn’t a real alternative to Genesys

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17. 17
    Zoom zoom.com Top 1K English 2 trackers

    One platform to connect | Zoom

    Modernize workflows with Zoom's trusted collaboration tools: including video meetings, Zoom Chat, VoIP phone, webinars, whiteboard, contact center, and events.

    • Amazon SES
    • Cloudflare
    • Google Search Console
    • OneTrust
    • Amazon Route 53
    • Adobe

    0 say Zoom is a good alternative to Genesys 0 say Zoom isn’t a real alternative to Genesys

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18. 18
    Gladly gladly.com English 2 trackers

    Agentic commerce platform built for top brands | Gladly

    Gladly brings agentic commerce to your site for premium ecommerce support. See how it works.

    • Google Search Console
    • Amazon Route 53
    • Apple Business
    • Atlassian
    • DocuSign
    • Google Analytics

    0 say Gladly is a good alternative to Genesys 0 say Gladly isn’t a real alternative to Genesys

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19. 19
    ClickUp clickup.com Top 10K Free plan 3 trackers

    ClickUp™ | Maximize productivity • Software, AI, and humans converge

    Our mission is to make the world more productive. To do this, we built the everything app for work - Tasks, Docs, Goals, and Chat.

    • Amazon SES
    • Google Search Console
    • jsDelivr
    • OneTrust
    • Amazon Route 53
    • Adobe

    0 say ClickUp is a good alternative to Genesys 0 say ClickUp isn’t a real alternative to Genesys

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20. 20
    Airtable airtable.com Top 10K

    cloud collaboration service

    • Google Search Console
    • OneTrust
    • Amazon Route 53
    • Apple Business
    • Atlassian
    • DocuSign

    0 say Airtable is a good alternative to Genesys 0 say Airtable isn’t a real alternative to Genesys

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Closest first, by how much each site’s offer resembles Genesys’s. Trackers are counted the same way as above. Highlighted technologies are ones Genesys uses too. Votes and comments come from visitors and don’t change the order.

04 · History

No changes yet. Each new crawl is compared with the last one, and what Genesys adds, drops or rewrites shows up here.

05 · Details

How we measure

Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.