Freshworks

01 · Who’s behind it

Who runs Freshworks

Freshworks freshdesk.com

Boost agent productivity and deliver seamless customer experiences with Freshdesk, an AI-powered customer service solution with omnichannel ticketing and automated workflows.

Company

No imprint we could read

Online since

Not in the Internet Archive

Audience

Top 10K In English

02 · Privacy

What Freshworks tracks

What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.

1. 01
   Zendesk zendesk.com Top 1K German 2 trackers

   KI-gestützte Serviceplattform | Zendesk

   Mehr als Ticketvermeidung: KI-Agenten lösen Anfragen durchgängig. Verbessern Sie Servicequalität, Geschwindigkeit und Skalierung. Jetzt kostenlos testen.

   • Cloudflare
   • Google Search Console
   • Google Workspace
   • Microsoft 365
   • Next.js
   • OneTrust

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2. 02
   Intercom intercom.com Top 10K English 3 trackers

   Intercom | A complete system for human and AI customer service

   Intercom is the only helpdesk with a natively integrated AI Agent, Fin, meaning every customer conversation improves the next one, enabling perfect experiences that were never possible before.

   • Amazon CloudFront
   • Google Search Console
   • Google Workspace
   • Meta Business Suite
   • Next.js
   • React

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3. 03
   Help Scout helpscout.com English 3 trackers

   Help Scout: The AI-driven support platform for customer-first brands

   Help Scout delivers all the powerful, intuitive features you need to deliver exceptional support at a fraction of the cost of other customer service platforms.

   • Contentful
   • Google Search Console
   • Google Workspace
   • Microsoft 365
   • React
   • Amazon Route 53

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4. 04
   zopim.com Top 10K German 1 tracker

   Live-Chat-Software: Die 11 besten Anbieter für 2026

   Live-Chat bietet personalisierten Support in Echtzeit über Website, App und Social Media. Finden Sie die beste Software.

   • Cloudflare
   • Google Search Console
   • Google Workspace
   • Next.js
   • React
   • Adobe Experience Manager

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5. 05
   Front front.com English 2 trackers

   Front | Customer service platform, powered by AI

   Deliver exceptional service with Front, the platform where support, sales, operations, and AI agents come together to resolve complex customer work.

   • Cloudflare
   • Google Search Console
   • Google Workspace
   • Meta Business Suite
   • Microsoft 365
   • Next.js

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6. 06
   Zoho zoho.com Top 1K German 1 tracker

   Zoho | Cloud-Software-Suite für Unternehmen

   Eine einzigartige und leistungsstarke Software-Suite, die Ihre Arbeitsweise verändert. Entwickelt für Unternehmen jeder Größe; von einem Unternehmen gebaut, das Ihre Privatsphäre schätzt.

   • Cloudflare
   • Google Search Console
   • HubSpot
   • OpenAI
   • UltraDNS
   • Zoho Mail

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7. 07
   trengo.com English 6 trackers

   Customer engagement platform for seamless omnichannel communication

   Enhance customer interactions with Trengo’s AI-powered engagement platform. Automate workflows and manage omnichannel communication effortlessly from a single dashboard.

   • Cloudflare
   • Google Search Console
   • Google Workspace
   • Microsoft 365
   • Apple Business
   • Atlassian

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8. 08
   Helpshift helpshift.com Top 10K English 3 trackers

   AI-Native Player Engagement Platform For Gaming | Helpshift

   Helpshift is an AI-native player engagement platform that combines technology, AI, and human experts to power gaming support, trust & safety and community.

   • Cloudflare
   • Google Search Console
   • Google Workspace
   • Microsoft 365
   • OneTrust
   • Amazon Route 53

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9. 09
   Featurebase featurebase.app English Free plan 6 trackers

   Featurebase – AI support platform that improves your product

   Support customers from live chat, email, Slack, and more. Let AI resolve repetitive questions and surface the product & customer signals for your team to act on.

   • Cloudflare
   • Google Search Console
   • Google Workspace
   • Microsoft 365
   • Amazon SES
   • Astro

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10. 10
    Gladly gladly.com English 2 trackers

    Agentic commerce platform built for top brands | Gladly

    Gladly brings agentic commerce to your site for premium ecommerce support. See how it works.

    • Google Search Console
    • Google Workspace
    • Microsoft 365
    • Next.js
    • React
    • Amazon Route 53

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11. 11
    Typewise typewise.app English 3 trackers

    AI Customer Experience Platform | Typewise

    Typewise is the AI customer experience platform that resolves support requests end to end — across every channel, in any language — while your team stays in control.

    • Amazon CloudFront
    • Google Search Console
    • Google Workspace
    • Microsoft 365
    • Amazon Route 53
    • Amazon SES

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12. 12
    Gorgias gorgias.com English 2 trackers

    The Conversational AI platform for Ecommerce | Gorgias

    Drive more sales and automate support with AI Agent, Helpdesk integrated to your stack, Chat, FAQ and more. Trusted by top 17,000 brands and counting.

    • Cloudflare
    • Google Search Console
    • Google Workspace
    • Meta Business Suite
    • Microsoft 365
    • Wistia

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13. 13
    ServiceNow servicenow.com

    American technology company

    • Google Search Console
    • Microsoft 365
    • Adobe
    • Akamai
    • Akamai Edge DNS
    • Apple Business

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14. 14
    Tidio tidio.com English 3 trackers

    AI Customer Service That Turns Chats Into Revenue | Tidio

    See what your customer conversations earn. Lyro resolves questions instantly and turns the rest into sales, leads, and bookings you can attribute.

    • Cloudflare
    • Google Search Console
    • Google Workspace
    • Meta Business Suite
    • Next.js
    • React

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15. 15
    Crisp crisp.chat English No trackers

    The AI Customer Support Platform for Every Business - Crisp

    Crisp is the ultimate all-in-one AI-powered multichannel messaging platform that helps businesses connect instantly with their customers or leads who are waiting for support. With its quickly evolving set of tools, Crisp is leading businesses through the AI-driven revolution by using conversations to unlock hypergrowth.

    • Cloudflare
    • Google Search Console
    • Meta Business Suite
    • Nuxt
    • Vue.js

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16. 16
    AIHelp aihelp.net Top 10K 2 trackers

    Customer Service Support and In App Ticketing System | AIHelp

    AIHelp is in-app support of AI-powered messaging experiences to improve customer satisfaction, optimize in-app operations & automate conversations with Chatbot

    • Google Search Console
    • Bing Webmaster Tools
    • Bootstrap
    • Font Awesome
    • Google Analytics
    • jQuery

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17. 17
    HubSpot hubspot.com Top 1K English 1 tracker

    HubSpot | Software & Tools for your Business - Homepage

    HubSpot's customer platform includes all the marketing, sales, customer service, and CRM software you need to grow your business.

    • Cloudflare
    • Google Search Console
    • Google Workspace
    • Meta Business Suite
    • Microsoft 365
    • OneTrust

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18. 18
    Genesys genesys.com English 1 tracker

    Genesys Cloud CX: AI-Powered Customer Experience

    Orchestrate experiences in real time with an AI-powered platform that makes it possible to foster customer loyalty and build efficient teams. Transform your CX today.

    • Cloudflare
    • Google Search Console
    • Microsoft 365
    • OneTrust
    • Adobe
    • Amazon SES

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19. 19
    Document360 document360.com English 2 trackers

    Document360: AI Knowledge Base Software for Documentation

    Start building intelligent documentation today with AI search, AI chatbot, and writing tools inside Document360, the knowledge base trusted by teams worldwide.

    • Cloudflare
    • Google Search Console
    • Microsoft 365
    • SendGrid
    • Wistia
    • Bing Webmaster Tools

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20. 20
    Slack slack.com Top 1K English EU-registeredFree plan 1 tracker

    Slack | AI Work Platform & Productivity Tools

    Boost productivity and save time with Slack‌ — ‌the AI work platform for managing projects, automating workflows, and connecting teams securely. Start working smarter today.

    • Google Search Console
    • Google Workspace
    • OneTrust
    • Amazon Route 53
    • Apache HTTP Server
    • HubSpot

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Closest first, by how much each site’s offer resembles Freshworks’s. Trackers are counted the same way as above. Highlighted technologies are ones Freshworks uses too. Votes and comments come from visitors and don’t change the order.

04 · History

No changes yet. Each new crawl is compared with the last one, and what Freshworks adds, drops or rewrites shows up here.

05 · Details

How we measure

Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.