vs Comparison

Freshworks vs Zendesk

Who’s behind each, what their homepages track, what they cost and how often their policies changed, measured the same way for both. By what they offer, they’re very close.

Freshworks

Freshdesk is a cloud help desk and customer service application from Freshworks. It offers omnichannel ticketing, automated workflows, AI agents that answer email inquiries, an AI assistant for support agents, and support performance analytics.

Zendesk

Cloud customer service software with ticketing, omnichannel support, AI agents for automated resolution, agent copilot, contact center voice, quality assurance and workforce management, plus an app marketplace.

Company
Not stated
Not stated
Registered in
Unknown
Unknown
Online since
Unknown
Unknown
Audience
Top 10K
Top 1K
Trackers on the homepage
fewer
  • Marketing and email tracking: HubSpot
  • Tag manager: Google Tag Manager
Ad trackers
None
None
Cookie banner
OneTrust
OneTrust
Prices
No pricing page found
No pricing page found
Last price change
–
–
Privacy policy changes
0
0
Terms changes
0
0
Open positions
–
–

Trackers are what each homepage loads before cookie consent; changes count since we started checking each site weekly. Hover a dotted value for its source and date.