NiCE

01 · Who’s behind it

Who runs NiCE

NiCE niceincontact.com

Discover NiCE’s AI customer service automation solutions to improve CX and boost efficiency. Transform your customer interactions today!

Company

No imprint we could read

Online since

Not in the Internet Archive

Audience

Top 10K In English

02 · Privacy

What NiCE tracks

What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.

1. 01
   Five9 five9.com German 3 trackers

   KI-Contact-Center-Plattform für ein intelligenteres CX | Five9

   Five9 ist die Genius CX-Plattform für Unternehmen. Verbinden Sie KI und menschliche Agenten über alle Kanäle hinweg für intelligentere CX bei jeder Interaktion. Demo anfordern.

   • Apple Business
   • Atlassian
   • Google Search Console
   • Google Tag Manager
   • Marketo
   • Microsoft 365

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2. 02
   Talkdesk talkdesk.com English 2 trackers

   AI Customer Experience Automation Solutions | Contact Center Software | Talkdesk

   Talkdesk is the leader in Customer Experience Automation (CXA), using AI and real-time data to automate customer journeys, reduce costs, and improve outcomes.

   • Apple Business
   • Atlassian
   • Google Search Console
   • Google Tag Manager
   • Microsoft 365
   • Next.js

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3. 03
   Genesys genesys.com English 1 tracker

   Genesys Cloud CX: AI-Powered Customer Experience

   Orchestrate experiences in real time with an AI-powered platform that makes it possible to foster customer loyalty and build efficient teams. Transform your CX today.

   • Apple Business
   • Atlassian
   • Google Search Console
   • Microsoft 365
   • OpenAI
   • PHP

   0 say Genesys is a good alternative to NiCE 0 say Genesys isn’t a real alternative to NiCE

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4. 04
   Avaya avaya.com English 3 trackers

   Avaya | Enterprise Software for CX & Critical Communications

   Avaya helps large enterprises and government agencies connect customer experience, critical communications, enterprise voice, data, AI, and workflows.

   • Apple Business
   • Atlassian
   • Google Fonts
   • Google Search Console
   • Google Tag Manager
   • Microsoft 365

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5. 05
   Dialpad dialpad.com English 3 trackers

   AI Customer Experience Platform | Agentic CX | Dialpad

   Dialpad brings AI agents, contact center, sales, and business communications together, turning customer conversations into intelligence that drives resolution.

   • Atlassian
   • Google Search Console
   • Marketo
   • Microsoft 365
   • Next.js
   • OpenAI

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6. 06
   8x8 8x8.com Top 10K

   American provider of Voice over IP products

   • Apple Business
   • Atlassian
   • Google Search Console
   • Microsoft 365
   • Adobe
   • Astro

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7. 07
   Zendesk zendesk.com Top 1K German 2 trackers

   KI-gestützte Serviceplattform | Zendesk

   Mehr als Ticketvermeidung: KI-Agenten lösen Anfragen durchgängig. Verbessern Sie Servicequalität, Geschwindigkeit und Skalierung. Jetzt kostenlos testen.

   • Apple Business
   • Atlassian
   • Google Search Console
   • Google Tag Manager
   • Microsoft 365
   • Next.js

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8. 08
   Nextiva nextiva.com English 3 trackers

   Nextiva - AI Customer Experience Management Platform

   Nextiva is the best customer experience platform to optimize every customer journey. Business phone, contact center, AI receptionist, and unified CX in one.

   • Apple Business
   • Atlassian
   • Google Fonts
   • Google Search Console
   • Google Tag Manager
   • Microsoft 365

   0 say Nextiva is a good alternative to NiCE 0 say Nextiva isn’t a real alternative to NiCE

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9. 09
   Sprinklr sprinklr.com Top 10K English 2 trackers

   Sprinklr: The Definitive AI-Native Customer Experience Platform

   Unify customer journeys with Sprinklr’s AI-native platform. Connect every touchpoint, empower teams, and elevate conversations to earn lasting loyalty.

   • Apple Business
   • Atlassian
   • Google Search Console
   • Google Tag Manager
   • Microsoft 365
   • Next.js

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10. 10
    Gladly gladly.com English 2 trackers

    Agentic commerce platform built for top brands | Gladly

    Gladly brings agentic commerce to your site for premium ecommerce support. See how it works.

    • Apple Business
    • Atlassian
    • Google Search Console
    • Google Tag Manager
    • Microsoft 365
    • Next.js

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11. 11
    Front front.com English 2 trackers

    Front | Customer service platform, powered by AI

    Deliver exceptional service with Front, the platform where support, sales, operations, and AI agents come together to resolve complex customer work.

    • Apple Business
    • Atlassian
    • Google Search Console
    • Microsoft 365
    • Next.js
    • OpenAI

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12. 12
    RingCentral ringcentral.com Top 10K English 1 tracker

    RingCentral: The Voice of Your Business

    Power the voice of your business with RingCentral Agentic Voice AI, including AI Receptionist (AIR), AI Virtual Assistant (AVA), & AI Conversation Expert (ACE).

    • Apple Business
    • Atlassian
    • Google Search Console
    • Microsoft 365
    • OpenAI
    • Salesforce

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13. 13
    zopim.com Top 10K German 1 tracker

    Live-Chat-Software: Die 11 besten Anbieter für 2026

    Live-Chat bietet personalisierten Support in Echtzeit über Website, App und Social Media. Finden Sie die beste Software.

    • Google Search Console
    • Google Tag Manager
    • Next.js
    • React
    • Adobe Experience Manager
    • Cloudflare

    0 say zopim.com is a good alternative to NiCE 0 say zopim.com isn’t a real alternative to NiCE

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14. 14
    Intercom intercom.com Top 10K English 3 trackers

    Intercom | A complete system for human and AI customer service

    Intercom is the only helpdesk with a natively integrated AI Agent, Fin, meaning every customer conversation improves the next one, enabling perfect experiences that were never possible before.

    • Atlassian
    • Google Search Console
    • Mailchimp Transactional
    • Marketo
    • Next.js
    • React

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15. 15
    Typewise typewise.app English 3 trackers

    AI Customer Experience Platform | Typewise

    Typewise is the AI customer experience platform that resolves support requests end to end — across every channel, in any language — while your team stays in control.

    • Google Search Console
    • Google Tag Manager
    • Microsoft 365
    • Amazon Route 53
    • Amazon SES
    • Astro

    0 say Typewise is a good alternative to NiCE 0 say Typewise isn’t a real alternative to NiCE

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16. 16
    InMoment inmoment.com German 2 trackers

    Ihr Customer Experience Partner – InMoment DE

    Das Ziel, Erfahrungen zu verbessern, ist der Grund für die Existenz von InMoment. Unsere Lösung heißt Experience Improvement (XI).

    • Apple Business
    • Atlassian
    • Google Fonts
    • Google Search Console
    • Google Tag Manager
    • Marketo

    0 say InMoment is a good alternative to NiCE 0 say InMoment isn’t a real alternative to NiCE

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17. 17
    Tidio tidio.com English 3 trackers

    AI Customer Service That Turns Chats Into Revenue | Tidio

    See what your customer conversations earn. Lyro resolves questions instantly and turns the rest into sales, leads, and bookings you can attribute.

    • Google Search Console
    • Google Tag Manager
    • Next.js
    • React
    • Amplitude
    • Cloudflare

    0 say Tidio is a good alternative to NiCE 0 say Tidio isn’t a real alternative to NiCE

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18. 18
    Featurebase featurebase.app English Free plan 6 trackers

    Featurebase – AI support platform that improves your product

    Support customers from live chat, email, Slack, and more. Let AI resolve repetitive questions and surface the product & customer signals for your team to act on.

    • Google Search Console
    • Google Tag Manager
    • Microsoft 365
    • Amazon SES
    • Astro
    • Cloudflare

    0 say Featurebase is a good alternative to NiCE 0 say Featurebase isn’t a real alternative to NiCE

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19. 19
    Medallia medallia.com Top 10K English 4 trackers

    Experience Management Software Platform – Medallia – Experience Management Software

    Medallia's software platform provides keen insights to improve customer experience, contact center experience, employee experience and digital experience.

    • Apple Business
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20. 20
    SoundHound soundhound.com English 2 trackers

    Conversational AI Agents for the Real World | SoundHound AI

    SoundHound AI's OASYS platform powers voice-native AI agents that resolve service, operations, and commerce conversations for enterprise brands.

    • Apple Business
    • Atlassian
    • Google Search Console
    • Google Tag Manager
    • Mailchimp Transactional
    • OpenAI

    0 say SoundHound is a good alternative to NiCE 0 say SoundHound isn’t a real alternative to NiCE

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Closest first, by how much each site’s offer resembles NiCE’s. Trackers are counted the same way as above. Highlighted technologies are ones NiCE uses too. Votes and comments come from visitors and don’t change the order.

04 · History

No changes yet. Each new crawl is compared with the last one, and what NiCE adds, drops or rewrites shows up here.

05 · Details

How we measure

Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.