Genesys

01 · Who’s behind it

Who runs Genesys

Genesys mypurecloud.com

Genesys Cloud is an agentic AI CX platform that delivers personalized customer and employee experiences across every channel.

Company

No imprint we could read

Online since

Not in the Internet Archive

Audience

Top 10K In English

02 · Privacy

What Genesys tracks

What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.

20 of the 60 sites closest to Genesys match.

1. 01
   NiCE nice.com English 3 trackers

   NiCE: Customer Experience (CX) AI Platform for Transformation at Scale

   Discover NiCE’s AI customer service automation solutions to improve CX and boost efficiency. Transform your customer interactions today!

   • Google Search Console
   • PHP
   • Amazon Route 53
   • WordPress
   • Atlassian
   • CookieYes

   0 say NiCE is a good alternative to Genesys 0 say NiCE isn’t a real alternative to Genesys

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2. 02
   Talkdesk talkdesk.com English 2 trackers

   AI Customer Experience Automation Solutions | Contact Center Software | Talkdesk

   Talkdesk is the leader in Customer Experience Automation (CXA), using AI and real-time data to automate customer journeys, reduce costs, and improve outcomes.

   • Cloudflare
   • Google Search Console
   • OneTrust
   • PHP
   • Amazon Route 53
   • WordPress

   0 say Talkdesk is a good alternative to Genesys 0 say Talkdesk isn’t a real alternative to Genesys

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3. 03
   Avaya avaya.com English 3 trackers

   Avaya | Enterprise Software for CX & Critical Communications

   Avaya helps large enterprises and government agencies connect customer experience, critical communications, enterprise voice, data, AI, and workflows.

   • Cloudflare
   • Google Search Console
   • jQuery
   • OneTrust
   • Adobe
   • Adobe Analytics

   0 say Avaya is a good alternative to Genesys 0 say Avaya isn’t a real alternative to Genesys

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4. 04
   Dialpad dialpad.com English 3 trackers

   AI Customer Experience Platform | Agentic CX | Dialpad

   Dialpad brings AI agents, contact center, sales, and business communications together, turning customer conversations into intelligence that drives resolution.

   • Amazon SES
   • Cloudflare
   • Google Search Console
   • Amazon Route 53
   • Adobe
   • Amplitude

   0 say Dialpad is a good alternative to Genesys 0 say Dialpad isn’t a real alternative to Genesys

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5. 05
   Nextiva nextiva.com English 3 trackers

   Nextiva - AI Customer Experience Management Platform

   Nextiva is the best customer experience platform to optimize every customer journey. Business phone, contact center, AI receptionist, and unified CX in one.

   • Cloudflare
   • Google Search Console
   • jQuery
   • OneTrust
   • PHP
   • Amazon Route 53

   0 say Nextiva is a good alternative to Genesys 0 say Nextiva isn’t a real alternative to Genesys

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6. 06
   RingCentral ringcentral.com Top 10K English 1 tracker

   RingCentral: The Voice of Your Business

   Power the voice of your business with RingCentral Agentic Voice AI, including AI Receptionist (AIR), AI Virtual Assistant (AVA), & AI Conversation Expert (ACE).

   • Cloudflare
   • Google Search Console
   • OneTrust
   • Adobe
   • Adobe Experience Manager
   • Apple Business

   0 say RingCentral is a good alternative to Genesys 0 say RingCentral isn’t a real alternative to Genesys

   Comment

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7. 07
   Sprinklr sprinklr.com Top 10K English 2 trackers

   Sprinklr: The Definitive AI-Native Customer Experience Platform

   Unify customer journeys with Sprinklr’s AI-native platform. Connect every touchpoint, empower teams, and elevate conversations to earn lasting loyalty.

   • Google Search Console
   • Amazon Route 53
   • Adobe
   • Apple Business
   • Atlassian
   • Amazon Web Services

   0 say Sprinklr is a good alternative to Genesys 0 say Sprinklr isn’t a real alternative to Genesys

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8. 08
   GoTo goto.com Top 10K English 4 trackers

   GoTo: Business Communication & IT Support Software

   Businesses of all sizes trust GoTo to power business growth and support customers. Explore our business phone system, contact center, and IT support products.

   • Google Search Console
   • OneTrust
   • AB Tasty
   • Apple Business
   • Atlassian
   • Canva

   0 say GoTo is a good alternative to Genesys 0 say GoTo isn’t a real alternative to Genesys

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9. 09
   Slack slack.com Top 1K English EU-registeredFree plan 1 tracker

   Slack | AI Work Platform & Productivity Tools

   Boost productivity and save time with Slack‌ — ‌the AI work platform for managing projects, automating workflows, and connecting teams securely. Start working smarter today.

   • Google Search Console
   • OneTrust
   • Amazon Route 53
   • Apache HTTP Server
   • Google Workspace
   • HubSpot

   0 say Slack is a good alternative to Genesys 0 say Slack isn’t a real alternative to Genesys

   Comment

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10. 10
    Zoom zoom.com Top 1K English 2 trackers

    One platform to connect | Zoom

    Modernize workflows with Zoom's trusted collaboration tools: including video meetings, Zoom Chat, VoIP phone, webinars, whiteboard, contact center, and events.

    • Amazon SES
    • Cloudflare
    • Google Search Console
    • OneTrust
    • Amazon Route 53
    • Adobe

    0 say Zoom is a good alternative to Genesys 0 say Zoom isn’t a real alternative to Genesys

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11. 11
    Gladly gladly.com English 2 trackers

    Agentic commerce platform built for top brands | Gladly

    Gladly brings agentic commerce to your site for premium ecommerce support. See how it works.

    • Google Search Console
    • Amazon Route 53
    • Apple Business
    • Atlassian
    • DocuSign
    • Google Analytics

    0 say Gladly is a good alternative to Genesys 0 say Gladly isn’t a real alternative to Genesys

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12. 12
    Smartsheet smartsheet.com Top 10K English 3 trackers

    The Execution Hub for Enterprise Work | Smartsheet

    Smartsheet is the Execution Hub where people and AI get work done together, with the governance and visibility enterprises need.

    • Google Search Console
    • PHP
    • Amazon Route 53
    • Adobe
    • Apple Business
    • Atlassian

    0 say Smartsheet is a good alternative to Genesys 0 say Smartsheet isn’t a real alternative to Genesys

    Comment

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13. 13
    Wrike wrike.com English Free plan 1 tracker

    AI-powered enterprise work management software | Wrike

    Wrike is the trusted work delivery platform for people and AI. We help enterprises reach the outcome faster, without losing control of how work gets done.

    • Cloudflare
    • Google Search Console
    • Angular
    • AngularJS
    • Atlassian
    • Cloudflare DNS

    0 say Wrike is a good alternative to Genesys 0 say Wrike isn’t a real alternative to Genesys

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14. 14
    Front front.com English 2 trackers

    Front | Customer service platform, powered by AI

    Deliver exceptional service with Front, the platform where support, sales, operations, and AI agents come together to resolve complex customer work.

    • Cloudflare
    • Google Search Console
    • OneTrust
    • Apple Business
    • Atlassian
    • Cloudflare DNS

    0 say Front is a good alternative to Genesys 0 say Front isn’t a real alternative to Genesys

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15. 15
    NFON nfon.com English 1 tracker

    NFON: Flexible AI-Powered Cloud Communication for European Businesses

    Secure cloud telephony, SIP trunking, contact center and AI assistants for European businesses. Connect teams and scale communication with NFON.

    • Amazon SES
    • Atlassian
    • Bootstrap
    • HubSpot
    • Microsoft 365
    • Salesforce

    0 say NFON is a good alternative to Genesys 0 say NFON isn’t a real alternative to Genesys

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16. 16
    HubSpot hubspot.com Top 1K English 1 tracker

    HubSpot | Software & Tools for your Business - Homepage

    HubSpot's customer platform includes all the marketing, sales, customer service, and CRM software you need to grow your business.

    • Cloudflare
    • Google Search Console
    • OneTrust
    • Adobe
    • Apple Business
    • Atlassian

    0 say HubSpot is a good alternative to Genesys 0 say HubSpot isn’t a real alternative to Genesys

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17. 17
    Unisys unisys.com Top 1K English 2 trackers

    Global Technology Solutions – Keep Breaking Through | Unisys

    Unisys is a global technology solutions company for cloud, AI, digital workplace, applications and enterprise computing.

    • Cloudflare
    • Google Search Console
    • jQuery
    • OneTrust
    • Amazon Route 53
    • Apple Business

    0 say Unisys is a good alternative to Genesys 0 say Unisys isn’t a real alternative to Genesys

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18. 18
    Yandex yandex.cloud English 1 tracker

    The secure, fault-tolerant cloud platform from Yandex

    Build your digital services and applications with the enterprise-grade cloud platform made by Yandex.

    • Google Search Console
    • Bing Webmaster Tools
    • GlobalSign
    • Yandex Mail
    • Yandex Metrica

    0 say Yandex is a good alternative to Genesys 0 say Yandex isn’t a real alternative to Genesys

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19. 19
    Twilio twilio.com Top 10K English 4 trackers

    Conversational AI and APIs for SMS, Email, Voice | Twilio

    Build amazing customer experiences on the Twilio platform with APIs for SMS, RCS, voice, and email, plus conversational AI for smarter engagement, and identity verification for trust.

    • Google Search Console
    • OneTrust
    • Amazon Route 53
    • Adobe
    • Adobe Experience Manager
    • Adobe Experience Platform Tags

    0 say Twilio is a good alternative to Genesys 0 say Twilio isn’t a real alternative to Genesys

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20. 20
    Infobip infobip.com Top 10K English 3 trackers

    Infobip - Build meaningful customer relationships across any communication channel

    Engage your customers and prospects with simple drag and drop email, SMS, chatbot or build custom solutions with the best in class APIs

    • Cloudflare
    • Google Search Console
    • OneTrust
    • PHP
    • Amazon Route 53
    • WordPress

    0 say Infobip is a good alternative to Genesys 0 say Infobip isn’t a real alternative to Genesys

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Closest first, by how much each site’s offer resembles Genesys’s. Trackers are counted the same way as above. Highlighted technologies are ones Genesys uses too. Votes and comments come from visitors and don’t change the order.

04 · History

No changes yet. Each new crawl is compared with the last one, and what Genesys adds, drops or rewrites shows up here.

05 · Details

How we measure

Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.