niceincontact.com
NiCE
Who runs NiCE, what it tracks and what it costs, and the 20 closest contact center software alternatives.
- Who’s behind it
- Not stated
- Online since
- Unknown
- Trackers
- Prices
- No pricing page
- Last price change
- –
- Closest alternative
- Five9
Measured from NiCE’s own pages, the Internet Archive and public records. Hover a dotted value for its source and date.
Visit NiCE01 · Who’s behind it
Who runs NiCE
NiCE niceincontact.com
Discover NiCE’s AI customer service automation solutions to improve CX and boost efficiency. Transform your customer interactions today!
- Company
- No imprint we could read
- Online since
- Not in the Internet Archive
- Audience
- In English
02 · Privacy
What NiCE tracks
What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.
trackers that follow visitors
10 of the 19 alternatives below have fewer, 2 have more.
Privacy-friendly alternatives →- Cookie banner
- CookieYes
- US company
- 3 tools
Marketing and email tracking
Links visits to email campaigns and customer profiles.
A/B testing
Shows visitors different versions of the page to see which works better.
Tag manager
Loads further tracking scripts, which we can’t always see.
Third-party embeds
Videos, maps or fonts from other companies, which receive the visitor’s IP address.
03 · Alternatives
Alternatives to NiCE
Thumbs up if it’s a real alternative to NiCE, thumbs down if it isn’t.
20 of the 60 sites closest to NiCE match.
- 01
AI Customer Experience Automation Solutions | Contact Center Software | Talkdesk
Talkdesk is the leader in Customer Experience Automation (CXA), using AI and real-time data to automate customer journeys, reduce costs, and improve outcomes.
Very close - 02
Genesys Cloud CX: AI-Powered Customer Experience
Orchestrate experiences in real time with an AI-powered platform that makes it possible to foster customer loyalty and build efficient teams. Transform your CX today.
Very close - 03
Sprinklr: The Definitive AI-Native Customer Experience Platform
Unify customer journeys with Sprinklr’s AI-native platform. Connect every touchpoint, empower teams, and elevate conversations to earn lasting loyalty.
Very close - 04
Agentic commerce platform built for top brands | Gladly
Gladly brings agentic commerce to your site for premium ecommerce support. See how it works.
Very close - 05
Front | Customer service platform, powered by AI
Deliver exceptional service with Front, the platform where support, sales, operations, and AI agents come together to resolve complex customer work.
Very close - 06
RingCentral: The Voice of Your Business
Power the voice of your business with RingCentral Agentic Voice AI, including AI Receptionist (AIR), AI Virtual Assistant (AVA), & AI Conversation Expert (ACE).
Very close - 07
Conversational AI Agents for the Real World | SoundHound AI
SoundHound AI's OASYS platform powers voice-native AI agents that resolve service, operations, and commerce conversations for enterprise brands.
Very close - 08
The AI Customer Support Platform for Every Business - Crisp
Crisp is the ultimate all-in-one AI-powered multichannel messaging platform that helps businesses connect instantly with their customers or leads who are waiting for support. With its quickly evolving set of tools, Crisp is leading businesses through the AI-driven revolution by using conversations to unlock hypergrowth.
Very close - 09
WebEngage | Customer Data and Agentic Marketing Platform
Unify customer data and run AI-powered, personalized journeys across channels with WebEngage’s customer data platform and marketing automation suite.
Very close - 10
Vitally | AI-Powered Customer Success with Quin
Vitally's all-in-one Customer Success Platform (CSP) helps teams deliver the clarity, automation, and AI-driven insights needed to move faster, stay aligned, and drive customer outcomes at scale — all powered by real-time data.
Very close - 11
Document360: AI Knowledge Base Software for Documentation
Start building intelligent documentation today with AI search, AI chatbot, and writing tools inside Document360, the knowledge base trusted by teams worldwide.
Very close - 12
Planhat | A new generation of CRM
Bring your people and agents together to turn shared commercial knowledge into exceptional customer outcomes.
Very close - 13
One platform to connect | Zoom
Modernize workflows with Zoom's trusted collaboration tools: including video meetings, Zoom Chat, VoIP phone, webinars, whiteboard, contact center, and events.
Very close - 14
Customer Success Software for Customer Growth - ChurnZero
Deliver digital first customer success with ChurnZero software that helps businesses improve the customer experience and drive revenue.
Very close - 15
AI Customer Feedback Platform for Enterprise | UserVoice
UserVoice is the AI-powered customer feedback platform for enterprise. Capture feedback anywhere, weigh it by revenue, and close the loop. Rated 4.5/5 on G2 from 240+ reviews.
Very close - 16
NFON: Flexible AI-Powered Cloud Communication for European Businesses
Secure cloud telephony, SIP trunking, contact center and AI assistants for European businesses. Connect teams and scale communication with NFON.
Very close - 17
Slack | AI Work Platform & Productivity Tools
Boost productivity and save time with Slack — the AI work platform for managing projects, automating workflows, and connecting teams securely. Start working smarter today.
Very close - 18
AI-Powered Government Software for Cities & Counties | OpenGov
The AI-powered platform trusted by 2,000+ cities, counties, and state agencies to connect finance, permitting, procurement, public works, and more. High-performance government starts here.
Very close - 19
One platform for every customer interaction | CM.com
Behind every customer moment is a conversation that just works. CM.com connects messaging, marketing, service and payments on one shared context.
Very close - 20
Customer Experience Platform | Airship
Airship is the only mobile-first customer experience platform that delivers measurable results through AI-powered, unified cross-channel experiences.
Very close
Closest first, by how much each site’s offer resembles NiCE’s. Trackers are counted the same way as above. Highlighted technologies are ones NiCE uses too. Votes and comments come from visitors and don’t change the order.
04 · History
What changed
Price and policy history →No changes yet. Each new crawl is compared with the last one, and what NiCE adds, drops or rewrites shows up here.
05 · Details
How we measure
Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.
The full technology stack, the competitor map and search numbers · 20 technologies
- Neighbours
- k = 60
- Sites searched
- 9,214
- Vector
- 384-d
- Query
- 33 ms
Competitor map
Each alternative by how close its vector is to NiCE’s (x) and how much traffic it gets, how much of the stack it shares, or where it sits in the embedding space itself (y). Hover for the numbers, click to jump to it in the list.
similarity × popularity
Built with
- CMS
- WordPress page source: /wp-content/
- JavaScript frameworks
- Fonts
- Google Fonts asset https://fonts.googleapis.com/
- Tag managers
- Google Tag Manager page source: googletagmanager.com/gtm.js
- Marketing automation
- Marketo page source: munchkin.marketo.net
- Cookie consent
- CookieYes page source: cdn-cookieyes.com
- A/B testing
- VWO page source: dev.visualwebsiteoptimizer.com
- Web servers
- nginx header server: nginx
- Languages & backends
- PHP implied by WordPress (page source: /wp-content/)
- Email hosting
- Microsoft 365 TXT MS=ms44752254
- Email delivery
- Mailchimp Transactional TXT v=spf1 include:_spf.niceincontact.com include:_spf.salesforce.com inc…
- Mailgun TXT v=spf1 include:_spf.niceincontact.com include:_spf.salesforce.com inc…
- DNS hosting
- Amazon Route 53 NS ns-51.awsdns-06.com
- SaaS tools (verified in DNS)
- Apple Business TXT apple-domain-verification=KkZ8VjfxYJPbz1rW
- Atlassian TXT atlassian-domain-verification=4nv5j+hHUfG3Rm24JmwjFIrP9Mw/xMKO0LJfo4r…
- Google Search Console meta google-site-verification: 9jkh3HPiIStdr0dtSqu8BLKSd-yGQUd_uUeX_6zxVyE
- OpenAI TXT openai-domain-verification=dv-yv2SJcIMRsVSSr7uMtp3VLW8
- Salesforce TXT v=spf1 include:_spf.niceincontact.com include:_spf.salesforce.com inc…
- Webex TXT webexdomainverification.4C675B877CFAB136E053AB06FC0A3F65=633271ae-270…
What competitors use
Across the 20 closest sites.
- Google Search Console 20/20
- Atlassian 16/20
- Microsoft 365 16/20
- Google Workspace · not on niceincontact.com 15/20
- Apple Business 14/20
- Google Tag Manager 14/20
- Cloudflare · not on niceincontact.com 14/20
- DocuSign · not on niceincontact.com 13/20
- Adobe · not on niceincontact.com 12/20
- Next.js 9/20
- React 9/20
- Amazon Route 53 9/20
- OpenAI 9/20
- HubSpot · not on niceincontact.com 9/20
- OneTrust · not on niceincontact.com 8/20
- Cloudflare DNS · not on niceincontact.com 7/20