niceincontact.com

NiCE

Who runs NiCE, what it tracks and what it costs, and the 20 closest contact center software alternatives.

Who’s behind it
Not stated
Online since
Unknown
Trackers
Prices
No pricing page
Last price change
–
Closest alternative
Five9

Measured from NiCE’s own pages, the Internet Archive and public records. Hover a dotted value for its source and date.

We’ll send a link to confirm. Your address is only used for these alerts.

Visit NiCE

01 · Who’s behind it

Who runs NiCE

NiCE niceincontact.com

Discover NiCE’s AI customer service automation solutions to improve CX and boost efficiency. Transform your customer interactions today!

Company
No imprint we could read
Online since
Not in the Internet Archive
Audience
In English

02 · Privacy

What NiCE tracks

What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.

trackers that follow visitors

10 of the 19 alternatives below have fewer, 2 have more.

Privacy-friendly alternatives →
Cookie banner
CookieYes
US company
3 tools
  • Marketing and email tracking

    Links visits to email campaigns and customer profiles.

  • A/B testing

    Shows visitors different versions of the page to see which works better.

  • Tag manager

    Loads further tracking scripts, which we can’t always see.

  • Third-party embeds

    Videos, maps or fonts from other companies, which receive the visitor’s IP address.

03 · Alternatives

Alternatives to NiCE

Thumbs up if it’s a real alternative to NiCE, thumbs down if it isn’t.

Fewer trackers than NiCENo ad trackersRegistered in the EUFree planOnly in English

20 of the 60 sites closest to NiCE match.

  1. 01
    Talkdesk talkdesk.com English 2 trackers

    AI Customer Experience Automation Solutions | Contact Center Software | Talkdesk

    Talkdesk is the leader in Customer Experience Automation (CXA), using AI and real-time data to automate customer journeys, reduce costs, and improve outcomes.

    Compare Talkdesk with NiCE →
  2. 02
    Genesys genesys.com English 1 tracker

    Genesys Cloud CX: AI-Powered Customer Experience

    Orchestrate experiences in real time with an AI-powered platform that makes it possible to foster customer loyalty and build efficient teams. Transform your CX today.

    Compare Genesys with NiCE →
  3. 03
    Sprinklr sprinklr.com Top 10K English 2 trackers

    Sprinklr: The Definitive AI-Native Customer Experience Platform

    Unify customer journeys with Sprinklr’s AI-native platform. Connect every touchpoint, empower teams, and elevate conversations to earn lasting loyalty.

    Compare Sprinklr with NiCE →
  4. 04
    Gladly gladly.com English 2 trackers

    Agentic commerce platform built for top brands | Gladly

    Gladly brings agentic commerce to your site for premium ecommerce support. See how it works.

    Compare Gladly with NiCE →
  5. 05
    Front front.com English 2 trackers

    Front | Customer service platform, powered by AI

    Deliver exceptional service with Front, the platform where support, sales, operations, and AI agents come together to resolve complex customer work.

    Compare Front with NiCE →
  6. 06
    RingCentral ringcentral.com Top 10K English 1 tracker

    RingCentral: The Voice of Your Business

    Power the voice of your business with RingCentral Agentic Voice AI, including AI Receptionist (AIR), AI Virtual Assistant (AVA), & AI Conversation Expert (ACE).

    Compare RingCentral with NiCE →
  7. 07
    SoundHound soundhound.com English 2 trackers

    Conversational AI Agents for the Real World | SoundHound AI

    SoundHound AI's OASYS platform powers voice-native AI agents that resolve service, operations, and commerce conversations for enterprise brands.

    Compare SoundHound with NiCE →
  8. 08
    Crisp crisp.chat English No trackers

    The AI Customer Support Platform for Every Business - Crisp

    Crisp is the ultimate all-in-one AI-powered multichannel messaging platform that helps businesses connect instantly with their customers or leads who are waiting for support. With its quickly evolving set of tools, Crisp is leading businesses through the AI-driven revolution by using conversations to unlock hypergrowth.

    Compare Crisp with NiCE →
  9. 09
    WebEngage webengage.com Top 10K English 2 trackers

    WebEngage | Customer Data and Agentic Marketing Platform

    Unify customer data and run AI-powered, personalized journeys across channels with WebEngage’s customer data platform and marketing automation suite.

    Compare WebEngage with NiCE →
  10. 10
    Vitally vitally.io English 2 trackers

    Vitally | AI-Powered Customer Success with Quin

    Vitally's all-in-one Customer Success Platform (CSP) helps teams deliver the clarity, automation, and AI-driven insights needed to move faster, stay aligned, and drive customer outcomes at scale — all powered by real-time data.

    Compare Vitally with NiCE →
  11. 11
    Document360 document360.com English 2 trackers

    Document360: AI Knowledge Base Software for Documentation

    Start building intelligent documentation today with AI search, AI chatbot, and writing tools inside Document360, the knowledge base trusted by teams worldwide.

    Compare Document360 with NiCE →
  12. 12
    Planhat planhat.com English 2 trackers

    Planhat | A new generation of CRM

    Bring your people and agents together to turn shared commercial knowledge into exceptional customer outcomes.

    Compare Planhat with NiCE →
  13. 13
    Zoom zoom.com Top 1K English 2 trackers

    One platform to connect | Zoom

    Modernize workflows with Zoom's trusted collaboration tools: including video meetings, Zoom Chat, VoIP phone, webinars, whiteboard, contact center, and events.

    Compare Zoom with NiCE →
  14. 14
    ChurnZero churnzero.net Top 10K English 2 trackers

    Customer Success Software for Customer Growth - ChurnZero

    Deliver digital first customer success with ChurnZero software that helps businesses improve the customer experience and drive revenue.

    Compare ChurnZero with NiCE →
  15. 15
    UserVoice uservoice.com Top 10K English 2 trackers

    AI Customer Feedback Platform for Enterprise | UserVoice

    UserVoice is the AI-powered customer feedback platform for enterprise. Capture feedback anywhere, weigh it by revenue, and close the loop. Rated 4.5/5 on G2 from 240+ reviews.

    Compare UserVoice with NiCE →
  16. 16
    NFON nfon.com English 1 tracker

    NFON: Flexible AI-Powered Cloud Communication for European Businesses

    Secure cloud telephony, SIP trunking, contact center and AI assistants for European businesses. Connect teams and scale communication with NFON.

    Compare NFON with NiCE →
  17. 17
    Slack slack.com Top 1K English EU-registeredFree plan 1 tracker

    Slack | AI Work Platform & Productivity Tools

    Boost productivity and save time with Slack‌ — ‌the AI work platform for managing projects, automating workflows, and connecting teams securely. Start working smarter today.

    Compare Slack with NiCE →
  18. 18
    OpenGov opengov.com English 2 trackers

    AI-Powered Government Software for Cities & Counties | OpenGov

    The AI-powered platform trusted by 2,000+ cities, counties, and state agencies to connect finance, permitting, procurement, public works, and more. High-performance government starts here.

    Compare OpenGov with NiCE →
  19. 19
    CM.com cm.com Top 1K English 1 tracker

    One platform for every customer interaction | CM.com

    Behind every customer moment is a conversation that just works. CM.com connects messaging, marketing, service and payments on one shared context.

    Compare CM.com with NiCE →
  20. 20
    Airship airship.com English 2 trackers

    Customer Experience Platform | Airship

    Airship is the only mobile-first customer experience platform that delivers measurable results through AI-powered, unified cross-channel experiences.

    Compare Airship with NiCE →

Closest first, by how much each site’s offer resembles NiCE’s. Trackers are counted the same way as above. Highlighted technologies are ones NiCE uses too. Votes and comments come from visitors and don’t change the order.

04 · History

No changes yet. Each new crawl is compared with the last one, and what NiCE adds, drops or rewrites shows up here.

05 · Details

How we measure

Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.

The full technology stack, the competitor map and search numbers · 20 technologies
Neighbours
k = 60
Sites searched
9,216
Vector
384-d
Query
36 ms

Competitor map

Each alternative by how close its vector is to NiCE’s (x) and how much traffic it gets, how much of the stack it shares, or where it sits in the embedding space itself (y). Hover for the numbers, click to jump to it in the list.

similarity × popularity

ZoomWebEngageCrispSoundHoundRingCentralFrontGladlySprinklrGenesysTalkdesk

Built with

CMS
JavaScript frameworks
  • Next.js header x-powered-by: Next.js
  • React implied by Next.js (header x-powered-by: Next.js)
Fonts
Tag managers
Marketing automation
  • Marketo page source: munchkin.marketo.net
Cookie consent
A/B testing
  • VWO page source: dev.visualwebsiteoptimizer.com
Web servers
  • nginx header server: nginx
Languages & backends
  • PHP implied by WordPress (page source: /wp-content/)
Email hosting
Email delivery
  • Mailchimp Transactional TXT v=spf1 include:_spf.niceincontact.com include:_spf.salesforce.com inc…
  • Mailgun TXT v=spf1 include:_spf.niceincontact.com include:_spf.salesforce.com inc…
DNS hosting
SaaS tools (verified in DNS)
  • Apple Business TXT apple-domain-verification=KkZ8VjfxYJPbz1rW
  • Atlassian TXT atlassian-domain-verification=4nv5j+hHUfG3Rm24JmwjFIrP9Mw/xMKO0LJfo4r…
  • Google Search Console meta google-site-verification: 9jkh3HPiIStdr0dtSqu8BLKSd-yGQUd_uUeX_6zxVyE
  • OpenAI TXT openai-domain-verification=dv-yv2SJcIMRsVSSr7uMtp3VLW8
  • Salesforce TXT v=spf1 include:_spf.niceincontact.com include:_spf.salesforce.com inc…
  • Webex TXT webexdomainverification.4C675B877CFAB136E053AB06FC0A3F65=633271ae-270…