Intercom

01 · Who’s behind it

Who runs Intercom

Intercom intercomcdn.com

Intercom is the only helpdesk with a natively integrated AI Agent, Fin, meaning every customer conversation improves the next one, enabling perfect experiences that were never possible before.

Company

No imprint we could read

Online since

Not in the Internet Archive

Audience

Top 10K In English

02 · Privacy

What Intercom tracks

What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.

1. 01
   Gorgias gorgias.com English 2 trackers

   The Conversational AI platform for Ecommerce | Gorgias

   Drive more sales and automate support with AI Agent, Helpdesk integrated to your stack, Chat, FAQ and more. Trusted by top 17,000 brands and counting.

   • Google Search Console
   • Apple Business
   • Cloudflare
   • Cloudflare DNS
   • Google Workspace
   • GSAP

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2. 02
   Front front.com English 2 trackers

   Front | Customer service platform, powered by AI

   Deliver exceptional service with Front, the platform where support, sales, operations, and AI agents come together to resolve complex customer work.

   • Google Search Console
   • Next.js
   • React
   • Vercel
   • Apple Business
   • Atlassian

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3. 03
   Help Scout helpscout.com English 3 trackers

   Help Scout: The AI-driven support platform for customer-first brands

   Help Scout delivers all the powerful, intuitive features you need to deliver exceptional support at a fraction of the cost of other customer service platforms.

   • Google Search Console
   • React
   • Amazon Route 53
   • Vercel
   • Contentful
   • Gatsby

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4. 04
   Featurebase featurebase.app English Free plan 6 trackers

   Featurebase – AI support platform that improves your product

   Support customers from live chat, email, Slack, and more. Let AI resolve repetitive questions and surface the product & customer signals for your team to act on.

   • Google Search Console
   • Vercel
   • Amazon SES
   • Astro
   • Cloudflare
   • Cloudflare DNS

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5. 05
   Gladly gladly.com English 2 trackers

   Agentic commerce platform built for top brands | Gladly

   Gladly brings agentic commerce to your site for premium ecommerce support. See how it works.

   • Google Search Console
   • Next.js
   • React
   • Amazon Route 53
   • Sanity
   • Vercel

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6. 06
   trengo.com English 6 trackers

   Customer engagement platform for seamless omnichannel communication

   Enhance customer interactions with Trengo’s AI-powered engagement platform. Automate workflows and manage omnichannel communication effortlessly from a single dashboard.

   • Bing Webmaster Tools
   • Google Search Console
   • Apple Business
   • Atlassian
   • Cloudflare
   • Cloudflare DNS

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7. 07
   Tidio tidio.com English 3 trackers

   AI Customer Service That Turns Chats Into Revenue | Tidio

   See what your customer conversations earn. Lyro resolves questions instantly and turns the rest into sales, leads, and bookings you can attribute.

   • Google Search Console
   • Next.js
   • React
   • Amplitude
   • Cloudflare
   • Cloudflare DNS

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8. 08
   Typewise typewise.app English 3 trackers

   AI Customer Experience Platform | Typewise

   Typewise is the AI customer experience platform that resolves support requests end to end — across every channel, in any language — while your team stays in control.

   • Amazon CloudFront
   • Google Search Console
   • Amazon Route 53
   • Amazon SES
   • Astro
   • Amazon Web Services

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9. 09
   Freshworks freshworks.com Top 10K English

   Customer service software company

   • Google Search Console
   • Amazon Route 53
   • Apple Business
   • Atlassian
   • Canva
   • Cloudflare

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10. 10
    Crisp crisp.chat English No trackers

    The AI Customer Support Platform for Every Business - Crisp

    Crisp is the ultimate all-in-one AI-powered multichannel messaging platform that helps businesses connect instantly with their customers or leads who are waiting for support. With its quickly evolving set of tools, Crisp is leading businesses through the AI-driven revolution by using conversations to unlock hypergrowth.

    • Google Search Console
    • Cloudflare
    • Meta Business Suite
    • Nuxt
    • Vue.js

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11. 11
    Helpshift helpshift.com Top 10K English 3 trackers

    AI-Native Player Engagement Platform For Gaming | Helpshift

    Helpshift is an AI-native player engagement platform that combines technology, AI, and human experts to power gaming support, trust & safety and community.

    • Google Search Console
    • Amazon Route 53
    • Amazon SES
    • Apple Business
    • Atlassian
    • Cloudflare

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12. 12
    SaleSmartly salesmartly.com Top 10K English No trackers

    AI-Powered Omnichannel Customer Engagement Platform | SaleSmartly

    Trusted by 300,000+ businesses. Unify WhatsApp, Telegram, Facebook, Instagram & more in a shared inbox with AI agents, CRM & automation to capture, convert & retain customers.

    • Amazon CloudFront
    • Google Search Console
    • Next.js
    • React
    • Amazon Route 53
    • nginx

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13. 13
    Olark olark.com English 2 trackers

    Olark — More than a chatbot. An AI agent that works your marketing funnel 24/7

    Built for the marketer doing five jobs at once — Olark's AI agent answers questions, qualifies visitors, and knows exactly when to bring in a human. Trained on your own site in under a minute.

    • Google Search Console
    • Tailwind CSS
    • Cloudflare
    • Google Cloud DNS
    • Google Fonts
    • Google Workspace

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14. 14
    tawk.to Top 10K English No trackers

    tawk.to - Free Live Chat Software for Your Website

    One free inbox for all your customer channels. Live chat, ticketing, knowledge base, AI assist, and CRM — all in one place. Trusted by 6M+ businesses.

    • Google Search Console
    • Next.js
    • React
    • Amazon SES
    • Atlassian
    • Cloudflare

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15. 15
    Document360 document360.com English 2 trackers

    Document360: AI Knowledge Base Software for Documentation

    Start building intelligent documentation today with AI search, AI chatbot, and writing tools inside Document360, the knowledge base trusted by teams worldwide.

    • Bing Webmaster Tools
    • Google Search Console
    • Bootstrap
    • Cloudflare
    • Cloudflare DNS
    • Google Tag Manager

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16. 16
    Sendbird sendbird.com Top 10K English 4 trackers

    The AI customer experience platform for enterprise | Sendbird

    Engage your customers and improve customer loyalty with an AI customer experience platform trusted by enterprises worldwide.

    • Google Search Console
    • Amazon Route 53
    • Adobe
    • Amazon SES
    • Apple Business
    • Atlassian

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17. 17
    Planhat planhat.com English 2 trackers

    Planhat | A new generation of CRM

    Bring your people and agents together to turn shared commercial knowledge into exceptional customer outcomes.

    • Google Search Console
    • Framer
    • Google Cloud
    • Google Cloud DNS
    • Google Fonts
    • Google Tag Manager

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18. 18
    Salesloft drift.com Top 10K English 1 tracker

    AI Chat Agent for B2B Sales | Salesloft

    Experience next-level AI chatbots. We’ve transitioned from Drift to partner with 1Mind, bringing you real-time visitor engagement and a smarter pipeline.

    • Google Search Console
    • Next.js
    • React
    • Amazon Route 53
    • Amazon SES
    • Apple Business

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19. 19
    Respond.io respond.io English 3 trackers

    Respond.io | AI-Powered Customer Conversation Platform

    Trusted by 10,000+ B2C businesses to scale customer chats, calls & campaigns. Unify WhatsApp, TikTok, Instagram & Facebook in a team inbox with AI Agents on respond.io

    • Google Search Console
    • Tailwind CSS
    • Astro
    • Cloudflare
    • Cloudflare DNS
    • Google Tag Manager

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20. 20
    Vitally vitally.io English 2 trackers

    Vitally | AI-Powered Customer Success with Quin

    Vitally's all-in-one Customer Success Platform (CSP) helps teams deliver the clarity, automation, and AI-driven insights needed to move faster, stay aligned, and drive customer outcomes at scale — all powered by real-time data.

    • Google Search Console
    • Amazon Route 53
    • Apple Business
    • Atlassian
    • cdnjs
    • Cloudflare

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Closest first, by how much each site’s offer resembles Intercom’s. Trackers are counted the same way as above. Highlighted technologies are ones Intercom uses too. Votes and comments come from visitors and don’t change the order.

04 · History

No changes yet. Each new crawl is compared with the last one, and what Intercom adds, drops or rewrites shows up here.

05 · Details

How we measure

Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.