7 Alternatives to Tawk.to: The Best Live Chat Platforms for Your Business

By Gregor K. published about 2023-01-27 08:23:09

Are you looking for alternatives to Tawk.to, the popular customer service platform? Look no further! In this article, we’ll provide you with a comprehensive list of websites that offer similar features and functionality to Tawk.to. Whether you’re looking for a free or paid solution, this list has you covered. Let’s take a look at the best alternatives to Tawk.to.

Tawk.to

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Live Chat Customer Support Customer Engagement Customer Service

Tawk.to is a live chat software that allows businesses to communicate with website visitors in real time. It provides a simple, easy to use interface that works on all devices, allowing customers to chat with customer service agents, sales teams and support teams.

Features

Easy to use interface
Works on all devices
Chat with customer service agents
Create custom chat widgets
Monitor and track visitor activity
Automatically respond to customers
Create canned responses
Set up automated triggers

1Introduction
2Tawk.to Alternatives
3Tawk.to History
4Comments
5Further Links

Tawk.to Alternatives

LiveChat

Customer Support Customer Engagement Customer Service Chatbot

LiveChat is the most popular live chat software solution for customer support teams. It is easy to use and customize, and provides a number of features, like proactive chat invitations and automated chat triggers.

Both provide live chat customer service software solutions

LiveChat offers more features, such as AI-powered chatbot support, omnichannel integration and custom branding

Is LiveChat a good alternative?

LiveAgent

Discontinued Customer Service Customer Support Customer Satisfaction

LiveAgent is a help desk software providing customer service and support solutions for businesses of any size. It enables teams to manage customer interactions across multiple channels, including email, live chat, social media, phone and more.

Both provide live chat customer service software solutions

LiveAgent offers more features, such as a comprehensive ticketing system, 3rd-party integrations and advanced automation

Is LiveAgent a good alternative?

Intercom

Customer Support Live Chat Online Communication Customer Engagement Software Solutions

Intercom is a unified messaging platform for customer communication. It provides a single interface for managing all your customer conversations across web, social, and mobile channels. With Intercom, companies can easily connect with customers, build relationships, and drive more sales without having to switch between different messaging tools.

Both provide live chat customer service software solutions

Intercom offers more features, such as automated segmentation, proactive messaging and advanced analytics

Is Intercom a good alternative?

Crisp

Digital Marketing Website Design Advertising Branding User Experience Social Media Analytics

Crisp is a secure messaging and video call app that allows users to communicate with one another in an encrypted and secure environment. It is easy to use and has features such as end-to-end encryption, secure file sharing, and a self-destructing messages feature.

Both provide live chat customer service software solutions

Crisp offers more features, such as AI-based chatbot support, custom branding and unlimited chat history

Is Crisp a good alternative?

Freshchat

Customer Support Live Chat Chatbot Messaging Communication Customer Engagement Customer Service

Freshchat is a modern messaging platform designed to help businesses provide better customer service and foster meaningful conversations across multiple channels. It comes with an intuitive interface, powerful live chat capabilities, and AI-driven automation, making it an ideal solution for businesses of all sizes.

Both provide live chat customer service software solutions

Freshchat offers more features, such as AI-based chatbot support, advanced analytics and omnichannel support

Is Freshchat a good alternative?

HelpCrunch

Customer Service Live Chat Customer Support Automation Knowledge Base Customer Engagement

HelpCrunch is an all-in-one customer communication platform for businesses of any size. From live chat to email and knowledge base, HelpCrunch provides everything you need to provide top-notch customer service and support.

Both provide live chat customer service software solutions

HelpCrunch offers more features, such as AI-based chatbot support, custom branding and automated segmentation

Is HelpCrunch a good alternative?

Zendesk Chat

Customer Service Live Chat Customer Engagement

Zendesk Chat is a customer service software that makes it easy to connect with customers in real-time. It enables businesses to provide personalized, responsive support and improve customer satisfaction.

Both provide live chat customer service software solutions

Zendesk Chat offers more features, such as AI-based chatbot support, advanced analytics and omnichannel support

Is Zendesk Chat a good alternative?

History of Tawk.to

Tawk.to is a website that was launched in 2014 as a free live chat solution for websites and mobile applications. It was initially developed to provide customer service support for websites, but over time it has evolved to become a powerful platform for customer engagement. It has grown to become one of the most popular live chat solutions for both web and mobile applications.

Comments

Diana C.

This list is great, but can't it just be called 'Twalk.to'?

2023-03-14 08:52:03 ·
E. W.

Guess I'll have to start 'tawking' to the wall now!

2023-04-13 21:08:59 ·
Edwin

Looks like I'm going to have to 'tawk' a lot more now!

2023-06-16 08:09:05 ·
Olivia

I'm sure this list will be a real hit on the 'tawk' scene!

2023-08-11 07:30:37 ·
Tiffany Wang

Any of these websites seem to be able to tawk better than me!

2023-12-25 17:02:17 ·