mypurecloud.com
Genesys
Who runs Genesys, what it tracks and what it costs, and the 20 closest contact center software alternatives.
- Who’s behind it
- Not stated
- Online since
- Unknown
- Trackers
- Prices
- No pricing page
- Last price change
- –
- Closest alternative
- NiCE
Measured from Genesys’s own pages, the Internet Archive and public records. Hover a dotted value for its source and date.
Visit Genesys01 · Who’s behind it
Who runs Genesys
Genesys mypurecloud.com
Genesys Cloud is an agentic AI CX platform that delivers personalized customer and employee experiences across every channel.
- Company
- No imprint we could read
- Online since
- Not in the Internet Archive
- Audience
- In English
02 · Privacy
What Genesys tracks
What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.
tracker that follows visitors
None of the 17 alternatives below has fewer; 14 have more.
Privacy-friendly alternatives →- Cookie banner
- OneTrust
- US company
- 1 tool
Tag manager
Loads further tracking scripts, which we can’t always see.
03 · Alternatives
Alternatives to Genesys
Thumbs up if it’s a real alternative to Genesys, thumbs down if it isn’t.
3 of the 60 sites closest to Genesys match.
- 01
AI-Native Cloud | DigitalOcean
Run AI products in production with a unified stack for agents, inference, and cloud—built for control, performance, and economics at scale.
Very close - 02
The AI Customer Support Platform for Every Business - Crisp
Crisp is the ultimate all-in-one AI-powered multichannel messaging platform that helps businesses connect instantly with their customers or leads who are waiting for support. With its quickly evolving set of tools, Crisp is leading businesses through the AI-driven revolution by using conversations to unlock hypergrowth.
Very close - 03
Enterprise cloud infrastructure | Neverinstall
Neverinstall Private Cloud, GPU Infrastructure and Virtual Desktops for Virtual Machines, Containers, AI and desktops on infrastructure you control.
Very close
Closest first, by how much each site’s offer resembles Genesys’s. Trackers are counted the same way as above. Highlighted technologies are ones Genesys uses too. Votes and comments come from visitors and don’t change the order.
04 · History
What changed
Price and policy history →No changes yet. Each new crawl is compared with the last one, and what Genesys adds, drops or rewrites shows up here.
05 · Details
How we measure
Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.
The full technology stack, the competitor map and search numbers · 12 technologies
- Neighbours
- k = 60
- Sites searched
- 9,214
- Vector
- 384-d
- Query
- 78 ms
Competitor map
Each alternative by how close its vector is to Genesys’s (x) and how much traffic it gets, how much of the stack it shares, or where it sits in the embedding space itself (y). Hover for the numbers, click to jump to it in the list.
similarity × popularity
Built with
- CMS
- WordPress page source: /wp-content/
- JavaScript libraries
- jQuery asset https://www.genesys.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1
- CSS & UI
- Font Awesome asset https://kit.fontawesome.com/
- Tag managers
- Tealium page source: tags.tiqcdn.com
- Cookie consent
- OneTrust page source: cdn.cookielaw.org
- CDN
- Cloudflare header cf-ray: a5631c2a7bc90b2f-HAM
- jsDelivr asset https://cdn.jsdelivr.net/
- Hosting
- Google Cloud header via: 1.1 google
- Languages & backends
- PHP implied by WordPress (page source: /wp-content/)
- Email delivery
- Amazon SES TXT v=spf1 mx include:amazonses.com ~all
- DNS hosting
- Amazon Route 53 NS ns-160.awsdns-20.com
- SaaS tools (verified in DNS)
- Google Search Console TXT google-site-verification=oGU6q-85MXY-A5_PtVr2-eP08c739py-1I6gd3sbQUk
What competitors use
Across the 20 closest sites.
- Google Search Console 20/20
- Atlassian · not on mypurecloud.com 17/20
- Microsoft 365 · not on mypurecloud.com 17/20
- DocuSign · not on mypurecloud.com 14/20
- Google Workspace · not on mypurecloud.com 14/20
- Apple Business · not on mypurecloud.com 13/20
- Google Tag Manager · not on mypurecloud.com 12/20
- Amazon Route 53 12/20
- Adobe · not on mypurecloud.com 12/20
- OneTrust 12/20
- Stripe · not on mypurecloud.com 11/20
- Cloudflare 10/20
- Next.js · not on mypurecloud.com 9/20
- OpenAI · not on mypurecloud.com 9/20
- React · not on mypurecloud.com 9/20
- HubSpot · not on mypurecloud.com 8/20