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freshdesk.com

Freshworks

Who runs Freshworks, what it tracks and what it costs, and the 20 closest help desk software alternatives.

Who’s behind it
Not stated
Online since
Unknown
Trackers
Prices
No pricing page
Last price change
–
Closest alternative
Zendesk

Measured from Freshworks’s own pages, the Internet Archive and public records. Hover a dotted value for its source and date.

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Visit Freshworks

01 · Who’s behind it

Who runs Freshworks

Freshworks freshdesk.com

Boost agent productivity and deliver seamless customer experiences with Freshdesk, an AI-powered customer service solution with omnichannel ticketing and automated workflows.

Company
No imprint we could read
Online since
Not in the Internet Archive
Audience
In English

02 · Privacy

What Freshworks tracks

What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.

trackers that follow visitors

None of the 19 alternatives below has fewer; 18 have more.

Privacy-friendly alternatives →
Cookie banner
OneTrust

We found no trackers, ad pixels or third-party embeds on Freshworks’s homepage.

03 · Alternatives

Alternatives to Freshworks

Thumbs up if it’s a real alternative to Freshworks, thumbs down if it isn’t.

No ad trackersRegistered in the EUFree planOnly in English

1 of the 60 sites closest to Freshworks matches.

  1. 01
    Slack slack.com Top 1K English EU-registeredFree plan 1 tracker

    Slack | AI Work Platform & Productivity Tools

    Boost productivity and save time with Slack‌ — ‌the AI work platform for managing projects, automating workflows, and connecting teams securely. Start working smarter today.

    Compare Slack with Freshworks →

Closest first, by how much each site’s offer resembles Freshworks’s. Trackers are counted the same way as above. Highlighted technologies are ones Freshworks uses too. Votes and comments come from visitors and don’t change the order.

04 · History

What changed

Price and policy history →

No changes yet. Each new crawl is compared with the last one, and what Freshworks adds, drops or rewrites shows up here.

05 · Details

How we measure

Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.

The full technology stack and search numbers · 13 technologies
Neighbours
k = 60
Sites searched
9,216
Vector
384-d
Query
68 ms

Built with

CMS
JavaScript frameworks
  • Next.js page source: /_next/static/
  • React implied by Next.js (page source: /_next/static/)
Cookie consent
CDN
  • Amazon CloudFront header x-amz-cf-id: z5aTnYTDwuilXyTujWfDs9lGyzAxx6R-ByHf28Q6erykK6F_jOoEMw==
  • Cloudflare header cf-ray: a56310287d33c4bf-HAM
Video
  • Wistia page source: fast.wistia.com
Email hosting
Email delivery
  • SendGrid TXT v=spf1 include:sendgrid.net include:_spf.google.com -all
DNS hosting
SaaS tools (verified in DNS)