smooch.io
Zendesk
Who runs Zendesk, what it tracks and what it costs, and the 20 closest customer service software alternatives.
- Who’s behind it
- Not stated
- Online since
- Unknown
- Trackers
- Prices
- No pricing page
- Last price change
- –
- Closest alternative
- Tidio
Measured from Zendesk’s own pages, the Internet Archive and public records. Hover a dotted value for its source and date.
Visit Zendesk01 · Who’s behind it
Who runs Zendesk
Zendesk smooch.io
Connect with customers anywhere. Use Zendesk’s AI messaging to automate support across web, mobile, and social. Fast to scale and free to try. Start today!
- Company
- No imprint we could read
- Online since
- Not in the Internet Archive
- Audience
- In English
02 · Privacy
What Zendesk tracks
What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.
trackers that follow visitors
6 of the 19 alternatives below have fewer, 8 have more.
Privacy-friendly alternatives →- Cookie banner
- None found
- US company
- 2 tools
Marketing and email tracking
Links visits to email campaigns and customer profiles.
Tag manager
Loads further tracking scripts, which we can’t always see.
03 · Alternatives
Alternatives to Zendesk
Thumbs up if it’s a real alternative to Zendesk, thumbs down if it isn’t.
16 of the 60 sites closest to Zendesk match.
- 01
The AI Customer Support Platform for Every Business - Crisp
Crisp is the ultimate all-in-one AI-powered multichannel messaging platform that helps businesses connect instantly with their customers or leads who are waiting for support. With its quickly evolving set of tools, Crisp is leading businesses through the AI-driven revolution by using conversations to unlock hypergrowth.
Very close - 02
tawk.to - Free Live Chat Software for Your Website
One free inbox for all your customer channels. Live chat, ticketing, knowledge base, AI assist, and CRM — all in one place. Trusted by 6M+ businesses.
Very close - 03
AI-Powered Omnichannel Customer Engagement Platform | SaleSmartly
Trusted by 300,000+ businesses. Unify WhatsApp, Telegram, Facebook, Instagram & more in a shared inbox with AI agents, CRM & automation to capture, convert & retain customers.
Very close - 04
AI Chat Agent for B2B Sales | Salesloft
Experience next-level AI chatbots. We’ve transitioned from Drift to partner with 1Mind, bringing you real-time visitor engagement and a smarter pipeline.
Very close - 05
Slack | AI Work Platform & Productivity Tools
Boost productivity and save time with Slack — the AI work platform for managing projects, automating workflows, and connecting teams securely. Start working smarter today.
Very close - 06
Replika | The AI Friend to do Life With
Meet Replika, the AI companion to do life with. Chat, reflect, grow, and build a meaningful connection with your AI friend.
Very close - 07
Genesys Cloud CX: AI-Powered Customer Experience
Orchestrate experiences in real time with an AI-powered platform that makes it possible to foster customer loyalty and build efficient teams. Transform your CX today.
Very close - 08
Grok
Grok is an AI assistant built by SpaceXSI. Chat, create images, write code, and get real-time answers from the web and X.
Very close - 09
ChatGPT: Chat, Work, Create & Code with AI
Use ChatGPT to answer questions, write, create images, complete work, and code—all in one place. Get started for free or download the app.
Very close - 10
Build, manage, & optimize real-time apps at scale | PubNub
Power your real-time app with PubNub - the world's largest pub/sub network. Scale to 3 trillion API calls/month, with <30ms global delivery. Start building now!
Very close - 11
HubSpot | Software & Tools for your Business - Homepage
HubSpot's customer platform includes all the marketing, sales, customer service, and CRM software you need to grow your business.
Very close - 12
Interactive presentation & audience engagement tool - Mentimeter
Engage your audience with live polls, quizzes, and Q&A. Create interactive presentations in minutes. Perfect for meetings, classes, and events.
Very close - 13
Kimi AI Official Site | K3.1 Pro Launches with Upgraded Coding & Agentic Capabilities
Kimi K3.1 Pro is now live. Easily tackle complex coding projects, build 3D models, and conduct in-depth financial research. More powerful agentic capabilities help you complete more complex tasks efficiently.
Very close - 14
Pusher | Leader In Realtime Technologies
Simple, scalable and reliable. Hosted realtime APIs loved by developers and trusted by giants. Build live dashboards, notifications, geotracking, chat and more.
Very close - 15
Buffer: Social media management for everyone
Use Buffer to manage your social media so that you can create and share your content everywhere, consistently. Try our forever free plan or upgrade for more.
Very close - 16
In-app Chat SDK & API For Messaging And Calling - CometChat
In-app chat, voice, and video calling for web and mobile. UI kits, SDKs, and APIs for React, iOS, Android, Flutter, and more. Start free.
Very close
Closest first, by how much each site’s offer resembles Zendesk’s. Trackers are counted the same way as above. Highlighted technologies are ones Zendesk uses too. Votes and comments come from visitors and don’t change the order.
04 · History
What changed
Price and policy history →No changes yet. Each new crawl is compared with the last one, and what Zendesk adds, drops or rewrites shows up here.
05 · Details
How we measure
Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.
The full technology stack, the competitor map and search numbers · 9 technologies
- Neighbours
- k = 60
- Sites searched
- 9,216
- Vector
- 384-d
- Query
- 38 ms
Competitor map
Each alternative by how close its vector is to Zendesk’s (x) and how much traffic it gets, how much of the stack it shares, or where it sits in the embedding space itself (y). Hover for the numbers, click to jump to it in the list.
similarity × popularity
Built with
- JavaScript frameworks
- Tag managers
- Google Tag Manager page source: googletagmanager.com/gtm.js
- Marketing automation
- Mailchimp TXT v=spf1 include:_spf.google.com include:servers.mcsv.net include:spf.m…
- Live chat & support
- Zendesk page source: static.zdassets.com
- CDN
- Cloudflare header cf-ray: a56320181ef162ce-HAM
- Email hosting
- Google Workspace MX aspmx.l.google.com
- DNS hosting
- Amazon Route 53 NS ns-380.awsdns-47.com
- SaaS tools (verified in DNS)
- Google Search Console meta google-site-verification: 2q8u-0_6HxJZdS7l7LYlf-WDEYwIPvdJ_XVujkTFNCY
What competitors use
Across the 20 closest sites.
- Google Search Console 20/20
- Google Workspace 17/20
- Cloudflare 12/20
- HubSpot · not on smooch.io 12/20
- Microsoft 365 · not on smooch.io 10/20
- Google Tag Manager 9/20
- Atlassian · not on smooch.io 9/20
- Cloudflare DNS · not on smooch.io 8/20
- Apple Business · not on smooch.io 8/20
- Amazon Route 53 8/20
- Meta Business Suite · not on smooch.io 7/20
- Next.js 7/20
- React 7/20
- Amazon SES · not on smooch.io 6/20
- DocuSign · not on smooch.io 5/20
- Bing Webmaster Tools · not on smooch.io 4/20