smooch.io

Zendesk

Who runs Zendesk, what it tracks and what it costs, and the 20 closest customer service software alternatives.

Who’s behind it
Not stated
Online since
Unknown
Trackers
Prices
No pricing page
Last price change
–
Closest alternative
Tidio

Measured from Zendesk’s own pages, the Internet Archive and public records. Hover a dotted value for its source and date.

We’ll send a link to confirm. Your address is only used for these alerts.

Visit Zendesk

01 · Who’s behind it

Who runs Zendesk

Zendesk smooch.io

Connect with customers anywhere. Use Zendesk’s AI messaging to automate support across web, mobile, and social. Fast to scale and free to try. Start today!

Company
No imprint we could read
Online since
Not in the Internet Archive
Audience
In English

02 · Privacy

What Zendesk tracks

What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.

trackers that follow visitors

6 of the 19 alternatives below have fewer, 8 have more.

Privacy-friendly alternatives →
Cookie banner
None found
US company
2 tools
  • Marketing and email tracking

    Links visits to email campaigns and customer profiles.

  • Tag manager

    Loads further tracking scripts, which we can’t always see.

03 · Alternatives

Alternatives to Zendesk

Thumbs up if it’s a real alternative to Zendesk, thumbs down if it isn’t.

Fewer trackers than ZendeskNo ad trackersRegistered in the EUFree planOnly in English

16 of the 60 sites closest to Zendesk match.

  1. 01
    Crisp crisp.chat English No trackers

    The AI Customer Support Platform for Every Business - Crisp

    Crisp is the ultimate all-in-one AI-powered multichannel messaging platform that helps businesses connect instantly with their customers or leads who are waiting for support. With its quickly evolving set of tools, Crisp is leading businesses through the AI-driven revolution by using conversations to unlock hypergrowth.

    Compare Crisp with Zendesk →
  2. 02
    tawk.to Top 10K English No trackers

    tawk.to - Free Live Chat Software for Your Website

    One free inbox for all your customer channels. Live chat, ticketing, knowledge base, AI assist, and CRM — all in one place. Trusted by 6M+ businesses.

    Compare tawk.to with Zendesk →
  3. 03
    SaleSmartly salesmartly.com Top 10K English No trackers

    AI-Powered Omnichannel Customer Engagement Platform | SaleSmartly

    Trusted by 300,000+ businesses. Unify WhatsApp, Telegram, Facebook, Instagram & more in a shared inbox with AI agents, CRM & automation to capture, convert & retain customers.

    Compare SaleSmartly with Zendesk →
  4. 04
    Salesloft drift.com Top 10K English 1 tracker

    AI Chat Agent for B2B Sales | Salesloft

    Experience next-level AI chatbots. We’ve transitioned from Drift to partner with 1Mind, bringing you real-time visitor engagement and a smarter pipeline.

    Compare Salesloft with Zendesk →
  5. 05
    Slack slack.com Top 1K English EU-registeredFree plan 1 tracker

    Slack | AI Work Platform & Productivity Tools

    Boost productivity and save time with Slack‌ — ‌the AI work platform for managing projects, automating workflows, and connecting teams securely. Start working smarter today.

    Compare Slack with Zendesk →
  6. 06
    Replika replika.com English 1 tracker

    Replika | The AI Friend to do Life With

    Meet Replika, the AI companion to do life with. Chat, reflect, grow, and build a meaningful connection with your AI friend.

    Compare Replika with Zendesk →
  7. 07
    Genesys genesys.com English 1 tracker

    Genesys Cloud CX: AI-Powered Customer Experience

    Orchestrate experiences in real time with an AI-powered platform that makes it possible to foster customer loyalty and build efficient teams. Transform your CX today.

    Compare Genesys with Zendesk →
  8. 08
    Grok grok.com Top 10K English 1 tracker

    Grok

    Grok is an AI assistant built by SpaceXSI. Chat, create images, write code, and get real-time answers from the web and X.

    Compare Grok with Zendesk →
  9. 09
    ChatGPT chatgpt.com Top 1K English No trackers

    ChatGPT: Chat, Work, Create & Code with AI

    Use ChatGPT to answer questions, write, create images, complete work, and code—all in one place. Get started for free or download the app.

    Compare ChatGPT with Zendesk →
  10. 10
    PubNub pubnub.com Top 10K English No trackers

    Build, manage, & optimize real-time apps at scale | PubNub

    Power your real-time app with PubNub - the world's largest pub/sub network. Scale to 3 trillion API calls/month, with <30ms global delivery. Start building now!

    Compare PubNub with Zendesk →
  11. 11
    HubSpot hubspot.com Top 1K English 1 tracker

    HubSpot | Software & Tools for your Business - Homepage

    HubSpot's customer platform includes all the marketing, sales, customer service, and CRM software you need to grow your business.

    Compare HubSpot with Zendesk →
  12. 12
    Mentimeter mentimeter.com English No trackers

    Interactive presentation & audience engagement tool - Mentimeter

    Engage your audience with live polls, quizzes, and Q&A. Create interactive presentations in minutes. Perfect for meetings, classes, and events.

    Compare Mentimeter with Zendesk →
  13. 13
    Kimi kimi.com English No trackers

    Kimi AI Official Site | K3.1 Pro Launches with Upgraded Coding & Agentic Capabilities

    Kimi K3.1 Pro is now live. Easily tackle complex coding projects, build 3D models, and conduct in-depth financial research. More powerful agentic capabilities help you complete more complex tasks efficiently.

    Compare Kimi with Zendesk →
  14. 14
    Pusher pusher.com Top 10K English No trackers

    Pusher | Leader In Realtime Technologies

    Simple, scalable and reliable. Hosted realtime APIs loved by developers and trusted by giants. Build live dashboards, notifications, geotracking, chat and more.

    Compare Pusher with Zendesk →
  15. 15
    Buffer buffer.com Top 10K English 1 tracker

    Buffer: Social media management for everyone

    Use Buffer to manage your social media so that you can create and share your content everywhere, consistently. Try our forever free plan or upgrade for more.

    Compare Buffer with Zendesk →
  16. 16
    CometChat cometchat.com English 1 tracker

    In-app Chat SDK & API For Messaging And Calling - CometChat

    In-app chat, voice, and video calling for web and mobile. UI kits, SDKs, and APIs for React, iOS, Android, Flutter, and more. Start free.

    Compare CometChat with Zendesk →

Closest first, by how much each site’s offer resembles Zendesk’s. Trackers are counted the same way as above. Highlighted technologies are ones Zendesk uses too. Votes and comments come from visitors and don’t change the order.

04 · History

No changes yet. Each new crawl is compared with the last one, and what Zendesk adds, drops or rewrites shows up here.

05 · Details

How we measure

Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.

The full technology stack, the competitor map and search numbers · 9 technologies
Neighbours
k = 60
Sites searched
9,217
Vector
384-d
Query
68 ms

Competitor map

Each alternative by how close its vector is to Zendesk’s (x) and how much traffic it gets, how much of the stack it shares, or where it sits in the embedding space itself (y). Hover for the numbers, click to jump to it in the list.

similarity × popularity

PubNubChatGPTGrokGenesysReplikaSlackSalesloftSaleSmartlytawk.toCrisp

Built with

JavaScript frameworks
  • Next.js page source: /_next/static/
  • React implied by Next.js (page source: /_next/static/)
Tag managers
Marketing automation
  • Mailchimp TXT v=spf1 include:_spf.google.com include:servers.mcsv.net include:spf.m…
Live chat & support
  • Zendesk page source: static.zdassets.com
CDN
Email hosting
DNS hosting
SaaS tools (verified in DNS)