helpshift.com

Helpshift

Who runs Helpshift, what it tracks and what it costs, and the 20 closest customer support software alternatives.

Who’s behind it
Not stated
Online since
Unknown
Trackers
Prices
No pricing page
Last price change
–
Closest alternative
AIHelp

Measured from Helpshift’s own pages, the Internet Archive and public records. Hover a dotted value for its source and date.

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Visit Helpshift

01 · Who’s behind it

Who runs Helpshift

Helpshift helpshift.com

Helpshift is an AI-native player engagement platform that combines technology, AI, and human experts to power gaming support, trust & safety and community.

Company
No imprint we could read
Online since
Not in the Internet Archive
Audience
In English

02 · Privacy

What Helpshift tracks

What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.

trackers that follow visitors

11 of the 19 alternatives below have fewer, 3 have more.

Privacy-friendly alternatives →
Cookie banner
OneTrust
US company
3 tools
  • Visitor analytics

    Counts and follows visits, usually with cookies.

  • Marketing and email tracking

    Links visits to email campaigns and customer profiles.

  • Tag manager

    Loads further tracking scripts, which we can’t always see.

  • Third-party embeds

    Videos, maps or fonts from other companies, which receive the visitor’s IP address.

03 · Alternatives

Alternatives to Helpshift

Thumbs up if it’s a real alternative to Helpshift, thumbs down if it isn’t.

Fewer trackers than HelpshiftNo ad trackersRegistered in the EUFree planOnly in English

20 of the 60 sites closest to Helpshift match.

  1. 01
    Crisp crisp.chat English No trackers

    The AI Customer Support Platform for Every Business - Crisp

    Crisp is the ultimate all-in-one AI-powered multichannel messaging platform that helps businesses connect instantly with their customers or leads who are waiting for support. With its quickly evolving set of tools, Crisp is leading businesses through the AI-driven revolution by using conversations to unlock hypergrowth.

    Compare Crisp with Helpshift →
  2. 02
    Gladly gladly.com English 2 trackers

    Agentic commerce platform built for top brands | Gladly

    Gladly brings agentic commerce to your site for premium ecommerce support. See how it works.

    Compare Gladly with Helpshift →
  3. 03
    Front front.com English 2 trackers

    Front | Customer service platform, powered by AI

    Deliver exceptional service with Front, the platform where support, sales, operations, and AI agents come together to resolve complex customer work.

    Compare Front with Helpshift →
  4. 04
    Gorgias gorgias.com English 2 trackers

    The Conversational AI platform for Ecommerce | Gorgias

    Drive more sales and automate support with AI Agent, Helpdesk integrated to your stack, Chat, FAQ and more. Trusted by top 17,000 brands and counting.

    Compare Gorgias with Helpshift →
  5. 05
    Planhat planhat.com English 2 trackers

    Planhat | A new generation of CRM

    Bring your people and agents together to turn shared commercial knowledge into exceptional customer outcomes.

    Compare Planhat with Helpshift →
  6. 06
    Olark olark.com English 2 trackers

    Olark — More than a chatbot. An AI agent that works your marketing funnel 24/7

    Built for the marketer doing five jobs at once — Olark's AI agent answers questions, qualifies visitors, and knows exactly when to bring in a human. Trained on your own site in under a minute.

    Compare Olark with Helpshift →
  7. 07
    AccelByte accelbyte.io English 2 trackers

    Multiplatform Game Backend as a Service | AccelByte

    AccelByte gives your players the online experience they expect, with modular backend services for accounts, multiplayer, commerce, and live ops. Start free.

    Compare AccelByte with Helpshift →
  8. 08
    tawk.to Top 10K English No trackers

    tawk.to - Free Live Chat Software for Your Website

    One free inbox for all your customer channels. Live chat, ticketing, knowledge base, AI assist, and CRM — all in one place. Trusted by 6M+ businesses.

    Compare tawk.to with Helpshift →
  9. 09
    ChurnZero churnzero.net Top 10K English 2 trackers

    Customer Success Software for Customer Growth - ChurnZero

    Deliver digital first customer success with ChurnZero software that helps businesses improve the customer experience and drive revenue.

    Compare ChurnZero with Helpshift →
  10. 10
    Vitally vitally.io English 2 trackers

    Vitally | AI-Powered Customer Success with Quin

    Vitally's all-in-one Customer Success Platform (CSP) helps teams deliver the clarity, automation, and AI-driven insights needed to move faster, stay aligned, and drive customer outcomes at scale — all powered by real-time data.

    Compare Vitally with Helpshift →
  11. 11
    mod.io English No trackers

    Cross Platform Mod Support for Games - mod.io

    Support mods on PC, console and mobile with mod.io, a platform which makes it easy to grow, manage and integrate UGC in-game, using our API, SDK and plugins for Unity, Unreal Engine and more.

    Compare mod.io with Helpshift →
  12. 12
    SaleSmartly salesmartly.com Top 10K English No trackers

    AI-Powered Omnichannel Customer Engagement Platform | SaleSmartly

    Trusted by 300,000+ businesses. Unify WhatsApp, Telegram, Facebook, Instagram & more in a shared inbox with AI agents, CRM & automation to capture, convert & retain customers.

    Compare SaleSmartly with Helpshift →
  13. 13
    MoEngage moengage.com Top 10K English 2 trackers

    MoEngage - Agentic Customer Engagement Platform

    Execute your cross channel marketing strategy with MoEngage’s insights-led customer engagement platform. Leverage the power of personalization with MoEngage.

    Compare MoEngage with Helpshift →
  14. 14
    Appcues appcues.com English 2 trackers

    Appcues | AI-Powered Customer Engagement Platform

    Appcues is an AI-powered customer engagement platform that triggers in-app, email, and push experiences right when users are paying attention.

    Compare Appcues with Helpshift →
  15. 15
    Salesloft drift.com Top 10K English 1 tracker

    AI Chat Agent for B2B Sales | Salesloft

    Experience next-level AI chatbots. We’ve transitioned from Drift to partner with 1Mind, bringing you real-time visitor engagement and a smarter pipeline.

    Compare Salesloft with Helpshift →
  16. 16
    Document360 document360.com English 2 trackers

    Document360: AI Knowledge Base Software for Documentation

    Start building intelligent documentation today with AI search, AI chatbot, and writing tools inside Document360, the knowledge base trusted by teams worldwide.

    Compare Document360 with Helpshift →
  17. 17
    WebEngage webengage.com Top 10K English 2 trackers

    WebEngage | Customer Data and Agentic Marketing Platform

    Unify customer data and run AI-powered, personalized journeys across channels with WebEngage’s customer data platform and marketing automation suite.

    Compare WebEngage with Helpshift →
  18. 18
    Discord discord.com Top 1K English 2 trackers

    Discord - Group Chat That’s All Fun & Games

    Discord is great for playing games and chilling with friends, or even building a worldwide community. Customize your own space to talk, play, and hang out.

    Compare Discord with Helpshift →
  19. 19
    Sprinklr sprinklr.com Top 10K English 2 trackers

    Sprinklr: The Definitive AI-Native Customer Experience Platform

    Unify customer journeys with Sprinklr’s AI-native platform. Connect every touchpoint, empower teams, and elevate conversations to earn lasting loyalty.

    Compare Sprinklr with Helpshift →
  20. 20
    Unity unity.com Top 10K English No trackers

    Unity: Develop, Deploy, and Grow | The World's Leading Game Engine

    Develop, deploy, and grow with Unity, the world’s leading 3D game engine. Build for all major platforms from mobile, to PC and console as well as XR, acquire players, monetize your game, and power industrial applications.

    Compare Unity with Helpshift →

Closest first, by how much each site’s offer resembles Helpshift’s. Trackers are counted the same way as above. Highlighted technologies are ones Helpshift uses too. Votes and comments come from visitors and don’t change the order.

04 · History

No changes yet. Each new crawl is compared with the last one, and what Helpshift adds, drops or rewrites shows up here.

05 · Details

How we measure

Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.

The full technology stack, the competitor map and search numbers · 20 technologies
Neighbours
k = 60
Sites searched
9,216
Vector
384-d
Query
91 ms

Competitor map

Each alternative by how close its vector is to Helpshift’s (x) and how much traffic it gets, how much of the stack it shares, or where it sits in the embedding space itself (y). Hover for the numbers, click to jump to it in the list.

similarity × popularity

MoEngageSaleSmartlyChurnZerotawk.toOlarkPlanhatGorgiasFrontGladlyCrisp

Built with

CMS
JavaScript libraries
  • GSAP asset https://www.helpshift.com/wp-content/cache/min/1/ajax/libs/gsap/3.13.0/gsap.min.js?ver=17…
  • jQuery asset https://www.helpshift.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1
Fonts
Analytics
  • Matomo page source: _paq.push(
Tag managers
Marketing automation
  • HubSpot page source: js.hs-analytics.net
Cookie consent
  • OneTrust page source: cdn.cookielaw.org
CDN
Languages & backends
  • PHP implied by WordPress (page source: /wp-content/)
Email hosting
Email delivery
  • Amazon SES TXT v=spf1 include:_spf.google.com include:spf.protection.outlook.com inc…
  • Mailchimp Transactional TXT v=spf1 include:_spf.google.com include:spf.protection.outlook.com inc…
DNS hosting
SaaS tools (verified in DNS)
  • Apple Business TXT apple-domain-verification=oIrr1E5HS0QnPGwd
  • Atlassian TXT atlassian-domain-verification=6rwbzIhndGuKVCiL3M4MVqa2H9E4q9dAmQ/0jyS…
  • DocuSign TXT docusign=b60a2254-0558-474d-9282-1e01ef33a09b
  • Google Search Console meta google-site-verification: N7du_G8BPf5S_tShMPpeF6tqsdLtw6YzW6cmiNYCvNI