helpshift.com
Helpshift
Who runs Helpshift, what it tracks and what it costs, and the 20 closest customer support software alternatives.
- Who’s behind it
- Not stated
- Online since
- Unknown
- Trackers
- Prices
- No pricing page
- Last price change
- –
- Closest alternative
- AIHelp
Measured from Helpshift’s own pages, the Internet Archive and public records. Hover a dotted value for its source and date.
Visit Helpshift01 · Who’s behind it
Who runs Helpshift
Helpshift helpshift.com
Helpshift is an AI-native player engagement platform that combines technology, AI, and human experts to power gaming support, trust & safety and community.
- Company
- No imprint we could read
- Online since
- Not in the Internet Archive
- Audience
- In English
02 · Privacy
What Helpshift tracks
What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.
trackers that follow visitors
11 of the 19 alternatives below have fewer, 3 have more.
Privacy-friendly alternatives →- Cookie banner
- OneTrust
- US company
- 3 tools
Visitor analytics
Counts and follows visits, usually with cookies.
Marketing and email tracking
Links visits to email campaigns and customer profiles.
Tag manager
Loads further tracking scripts, which we can’t always see.
Third-party embeds
Videos, maps or fonts from other companies, which receive the visitor’s IP address.
03 · Alternatives
Alternatives to Helpshift
Thumbs up if it’s a real alternative to Helpshift, thumbs down if it isn’t.
20 of the 60 sites closest to Helpshift match.
- 01
The AI Customer Support Platform for Every Business - Crisp
Crisp is the ultimate all-in-one AI-powered multichannel messaging platform that helps businesses connect instantly with their customers or leads who are waiting for support. With its quickly evolving set of tools, Crisp is leading businesses through the AI-driven revolution by using conversations to unlock hypergrowth.
Very close - 02
Agentic commerce platform built for top brands | Gladly
Gladly brings agentic commerce to your site for premium ecommerce support. See how it works.
Very close - 03
Front | Customer service platform, powered by AI
Deliver exceptional service with Front, the platform where support, sales, operations, and AI agents come together to resolve complex customer work.
Very close - 04
The Conversational AI platform for Ecommerce | Gorgias
Drive more sales and automate support with AI Agent, Helpdesk integrated to your stack, Chat, FAQ and more. Trusted by top 17,000 brands and counting.
Very close - 05
Planhat | A new generation of CRM
Bring your people and agents together to turn shared commercial knowledge into exceptional customer outcomes.
Very close - 06
Olark — More than a chatbot. An AI agent that works your marketing funnel 24/7
Built for the marketer doing five jobs at once — Olark's AI agent answers questions, qualifies visitors, and knows exactly when to bring in a human. Trained on your own site in under a minute.
Very close - 07
Multiplatform Game Backend as a Service | AccelByte
AccelByte gives your players the online experience they expect, with modular backend services for accounts, multiplayer, commerce, and live ops. Start free.
Very close - 08
tawk.to - Free Live Chat Software for Your Website
One free inbox for all your customer channels. Live chat, ticketing, knowledge base, AI assist, and CRM — all in one place. Trusted by 6M+ businesses.
Very close - 09
Customer Success Software for Customer Growth - ChurnZero
Deliver digital first customer success with ChurnZero software that helps businesses improve the customer experience and drive revenue.
Very close - 10
Vitally | AI-Powered Customer Success with Quin
Vitally's all-in-one Customer Success Platform (CSP) helps teams deliver the clarity, automation, and AI-driven insights needed to move faster, stay aligned, and drive customer outcomes at scale — all powered by real-time data.
Very close - 11
Cross Platform Mod Support for Games - mod.io
Support mods on PC, console and mobile with mod.io, a platform which makes it easy to grow, manage and integrate UGC in-game, using our API, SDK and plugins for Unity, Unreal Engine and more.
Very close - 12
AI-Powered Omnichannel Customer Engagement Platform | SaleSmartly
Trusted by 300,000+ businesses. Unify WhatsApp, Telegram, Facebook, Instagram & more in a shared inbox with AI agents, CRM & automation to capture, convert & retain customers.
Very close - 13
MoEngage - Agentic Customer Engagement Platform
Execute your cross channel marketing strategy with MoEngage’s insights-led customer engagement platform. Leverage the power of personalization with MoEngage.
Very close - 14
Appcues | AI-Powered Customer Engagement Platform
Appcues is an AI-powered customer engagement platform that triggers in-app, email, and push experiences right when users are paying attention.
Very close - 15
AI Chat Agent for B2B Sales | Salesloft
Experience next-level AI chatbots. We’ve transitioned from Drift to partner with 1Mind, bringing you real-time visitor engagement and a smarter pipeline.
Very close - 16
Document360: AI Knowledge Base Software for Documentation
Start building intelligent documentation today with AI search, AI chatbot, and writing tools inside Document360, the knowledge base trusted by teams worldwide.
Very close - 17
WebEngage | Customer Data and Agentic Marketing Platform
Unify customer data and run AI-powered, personalized journeys across channels with WebEngage’s customer data platform and marketing automation suite.
Very close - 18
Discord - Group Chat That’s All Fun & Games
Discord is great for playing games and chilling with friends, or even building a worldwide community. Customize your own space to talk, play, and hang out.
Very close - 19
Sprinklr: The Definitive AI-Native Customer Experience Platform
Unify customer journeys with Sprinklr’s AI-native platform. Connect every touchpoint, empower teams, and elevate conversations to earn lasting loyalty.
Very close - 20
Unity: Develop, Deploy, and Grow | The World's Leading Game Engine
Develop, deploy, and grow with Unity, the world’s leading 3D game engine. Build for all major platforms from mobile, to PC and console as well as XR, acquire players, monetize your game, and power industrial applications.
Very close
Closest first, by how much each site’s offer resembles Helpshift’s. Trackers are counted the same way as above. Highlighted technologies are ones Helpshift uses too. Votes and comments come from visitors and don’t change the order.
04 · History
What changed
Price and policy history →No changes yet. Each new crawl is compared with the last one, and what Helpshift adds, drops or rewrites shows up here.
05 · Details
How we measure
Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.
The full technology stack, the competitor map and search numbers · 20 technologies
- Neighbours
- k = 60
- Sites searched
- 9,216
- Vector
- 384-d
- Query
- 91 ms
Competitor map
Each alternative by how close its vector is to Helpshift’s (x) and how much traffic it gets, how much of the stack it shares, or where it sits in the embedding space itself (y). Hover for the numbers, click to jump to it in the list.
similarity × popularity
Built with
- CMS
- WordPress page source: /wp-content/
- JavaScript libraries
- Fonts
- Google Fonts asset https://fonts.googleapis.com/
- Analytics
- Matomo page source: _paq.push(
- Tag managers
- Google Tag Manager page source: googletagmanager.com/gtm.js
- Marketing automation
- HubSpot page source: js.hs-analytics.net
- Cookie consent
- OneTrust page source: cdn.cookielaw.org
- CDN
- Cloudflare header cf-ray: a5631af2fa1899cd-HAM
- jsDelivr asset https://cdn.jsdelivr.net/
- Languages & backends
- PHP implied by WordPress (page source: /wp-content/)
- Email hosting
- Google Workspace MX smtp.google.com
- Microsoft 365 TXT v=spf1 include:_spf.google.com include:spf.protection.outlook.com inc…
- Email delivery
- Amazon SES TXT v=spf1 include:_spf.google.com include:spf.protection.outlook.com inc…
- Mailchimp Transactional TXT v=spf1 include:_spf.google.com include:spf.protection.outlook.com inc…
- DNS hosting
- Amazon Route 53 NS ns-616.awsdns-13.net
- SaaS tools (verified in DNS)
- Apple Business TXT apple-domain-verification=oIrr1E5HS0QnPGwd
- Atlassian TXT atlassian-domain-verification=6rwbzIhndGuKVCiL3M4MVqa2H9E4q9dAmQ/0jyS…
- DocuSign TXT docusign=b60a2254-0558-474d-9282-1e01ef33a09b
- Google Search Console meta google-site-verification: N7du_G8BPf5S_tShMPpeF6tqsdLtw6YzW6cmiNYCvNI
What competitors use
Across the 20 closest sites.
- Google Search Console 20/20
- Google Workspace 18/20
- HubSpot 14/20
- Google Tag Manager 12/20
- Cloudflare 11/20
- Microsoft 365 11/20
- Amazon Route 53 9/20
- Apple Business 7/20
- Atlassian 7/20
- React · not on helpshift.com 7/20
- Google Analytics · not on helpshift.com 6/20
- Next.js · not on helpshift.com 6/20
- Meta Business Suite · not on helpshift.com 6/20
- DocuSign 5/20
- Mailchimp Transactional 5/20
- Vercel · not on helpshift.com 5/20