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helpscout.com

Help Scout

Who runs Help Scout, what it tracks and what it costs, and the 20 closest help desk software alternatives.

Who’s behind it
Not stated
Online since
Unknown
Trackers
Prices
No pricing page
Last price change
–
Closest alternative
Intercom

Measured from Help Scout’s own pages, the Internet Archive and public records. Hover a dotted value for its source and date.

We’ll send a link to confirm. Your address is only used for these alerts.

Visit Help Scout

01 · Who’s behind it

Who runs Help Scout

Help Scout helpscout.com

Help Scout delivers all the powerful, intuitive features you need to deliver exceptional support at a fraction of the cost of other customer service platforms.

Wikidata: provider of help desk software

Company
No imprint we could read
Online since
Not in the Internet Archive
Audience
In English

02 · Privacy

What Help Scout tracks

What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.

trackers that follow visitors

12 of the 19 alternatives below have fewer, 2 have more.

Privacy-friendly alternatives →
Cookie banner
None found
US company
4 tools

  • Marketing and email tracking

    Links visits to email campaigns and customer profiles.

  • Tag manager

    Loads further tracking scripts, which we can’t always see.

  • Third-party embeds

    Videos, maps or fonts from other companies, which receive the visitor’s IP address.

03 · Alternatives

Alternatives to Help Scout

Thumbs up if it’s a real alternative to Help Scout, thumbs down if it isn’t.

Fewer trackers than Help ScoutNo ad trackersRegistered in the EUFree planOnly in English

6 of the 60 sites closest to Help Scout match.

  1. 01
    Featurebase featurebase.app English Free plan 6 trackers

    Featurebase – AI support platform that improves your product

    Support customers from live chat, email, Slack, and more. Let AI resolve repetitive questions and surface the product & customer signals for your team to act on.

    Compare Featurebase with Help Scout →
  2. 02
    Semrush semrush.com Top 10K English Free plan 2 trackers

    Semrush: Your Unfair Advantage for Growing Brand Visibility

    Semrush is the leading platform to grow and measure brand visibility across AI search, SEO, PPC, social, and more.

    Compare Semrush with Help Scout →
  3. 03
    Slack slack.com Top 1K English EU-registeredFree plan 1 tracker

    Slack | AI Work Platform & Productivity Tools

    Boost productivity and save time with Slack‌ — ‌the AI work platform for managing projects, automating workflows, and connecting teams securely. Start working smarter today.

    Compare Slack with Help Scout →
  4. 04
    Ably ably.com English Free plan 2 trackers

    Ably | Realtime platform for chat, AI and live apps at scale

    Ably is the realtime platform built for scale and reliability. Power live chat, messaging, collaborative apps, and AI experiences that never drop.

    Compare Ably with Help Scout →
  5. 05
    Wrike wrike.com English Free plan 1 tracker

    AI-powered enterprise work management software | Wrike

    Wrike is the trusted work delivery platform for people and AI. We help enterprises reach the outcome faster, without losing control of how work gets done.

    Compare Wrike with Help Scout →
  6. 06
    Notion notion.com Top 10K English Free plan 1 tracker

    The AI workspace that works for you. | Notion

    Build Custom Agents, search across all your apps, and automate busywork. The AI workspace where teams get more done, faster.

    Compare Notion with Help Scout →

Closest first, by how much each site’s offer resembles Help Scout’s. Trackers are counted the same way as above. Highlighted technologies are ones Help Scout uses too. Votes and comments come from visitors and don’t change the order.

04 · History

What changed

Price and policy history →

No changes yet. Each new crawl is compared with the last one, and what Help Scout adds, drops or rewrites shows up here.

05 · Details

How we measure

Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.

The full technology stack, the competitor map and search numbers · 13 technologies
Neighbours
k = 60
Sites searched
9,208
Vector
384-d
Query
47 ms

Competitor map

Each alternative by how close its vector is to Help Scout’s (x) and how much traffic it gets, how much of the stack it shares, or where it sits in the embedding space itself (y). Hover for the numbers, click to jump to it in the list.

similarity × popularity

NotionAblySlackSemrushFeaturebase

Built with

CMS
JavaScript frameworks
  • Gatsby meta generator: Gatsby 5.15.0
  • React implied by Gatsby (meta generator: Gatsby 5.15.0)
Fonts
Tag managers
Marketing automation
  • HubSpot TXT v=spf1 include:helpscoutemail.com include:_spf.google.com include:ser…
  • Mailchimp TXT v=spf1 include:helpscoutemail.com include:_spf.google.com include:ser…
Hosting
  • Vercel header x-vercel-id: fra1::jgd6x-1794173660215-4a24ed1b9822
Email hosting
DNS hosting
SaaS tools (verified in DNS)
  • Google Search Console TXT google-site-verification=0aRnXx7VvxMujLBvlzUtHHbqmCVFL_-NCGm3yq_hgsw
  • Notion TXT notion-domain-verification=whyKXU9MNcjRb1niYAVpQe60dWlXEyahKchfUCOcNqE