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freshdesk.com

Freshworks

Who runs Freshworks, what it tracks and what it costs, and the 20 closest help desk software alternatives.

Who’s behind it
Not stated
Online since
Unknown
Trackers
Prices
No pricing page
Last price change
–
Closest alternative
Zendesk

Measured from Freshworks’s own pages, the Internet Archive and public records. Hover a dotted value for its source and date.

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Visit Freshworks

01 · Who’s behind it

Who runs Freshworks

Freshworks freshdesk.com

Boost agent productivity and deliver seamless customer experiences with Freshdesk, an AI-powered customer service solution with omnichannel ticketing and automated workflows.

Company
No imprint we could read
Online since
Not in the Internet Archive
Audience
In English

02 · Privacy

What Freshworks tracks

What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.

trackers that follow visitors

None of the 19 alternatives below has fewer; 18 have more.

Privacy-friendly alternatives →
Cookie banner
OneTrust

We found no trackers, ad pixels or third-party embeds on Freshworks’s homepage.

03 · Alternatives

Alternatives to Freshworks

Thumbs up if it’s a real alternative to Freshworks, thumbs down if it isn’t.

No ad trackersRegistered in the EUFree planOnly in English

8 of the 60 sites closest to Freshworks match.

  1. 01
    Slack slack.com Top 1K English EU-registeredFree plan 1 tracker

    Slack | AI Work Platform & Productivity Tools

    Boost productivity and save time with Slack‌ — ‌the AI work platform for managing projects, automating workflows, and connecting teams securely. Start working smarter today.

    Compare Slack with Freshworks →
  2. 02
    Asana asana.com Top 10K English Free plan 3 trackers

    Work & Project Management for Human-Agent Teams • Asana

    Work management software for teams and AI agents. Plan, automate, and execute critical workflows together.

    Compare Asana with Freshworks →
  3. 03
    Wrike wrike.com English Free plan 1 tracker

    AI-powered enterprise work management software | Wrike

    Wrike is the trusted work delivery platform for people and AI. We help enterprises reach the outcome faster, without losing control of how work gets done.

    Compare Wrike with Freshworks →
  4. 04
    Notion notion.com Top 10K English Free plan 1 tracker

    The AI workspace that works for you. | Notion

    Build Custom Agents, search across all your apps, and automate busywork. The AI workspace where teams get more done, faster.

    Compare Notion with Freshworks →
  5. 05
    monday.com Top 10K English Free plan 2 trackers

    The AI Workspace for People & Agents | monday.com

    Get more work done with AI agents that work side by side with your people. Execute, manage, and operate together on one AI Workspace to drive business results.

    Compare monday.com with Freshworks →
  6. 06
    Cursor cursor.com Top 10K English Free plan 2 trackers

    AI Coding Agent for Building Ambitious Software | Cursor

    Built to make you extraordinarily productive, agents turn ideas into code. Accelerate development by handing off tasks to Cursor.

    Compare Cursor with Freshworks →
  7. 07
    Netlify netlify.com Top 10K English Free plan 2 trackers

    Push your ideas to the web | Netlify

    Create with AI or code, deploy instantly on production infrastructure. One platform to build and ship.

    Compare Netlify with Freshworks →
  8. 08
    Mixpanel mixpanel.com Top 1K English Free plan 4 trackers

    Product Intelligence Platform for the AI Era | Mixpanel

    Mixpanel is the product intelligence platform for the AI era, combining analytics, session replay, experiments, feature flags, and AI-powered insights.

    Compare Mixpanel with Freshworks →

Closest first, by how much each site’s offer resembles Freshworks’s. Trackers are counted the same way as above. Highlighted technologies are ones Freshworks uses too. Votes and comments come from visitors and don’t change the order.

04 · History

What changed

Price and policy history →

No changes yet. Each new crawl is compared with the last one, and what Freshworks adds, drops or rewrites shows up here.

05 · Details

How we measure

Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.

The full technology stack, the competitor map and search numbers · 13 technologies
Neighbours
k = 60
Sites searched
9,216
Vector
384-d
Query
35 ms

Competitor map

Each alternative by how close its vector is to Freshworks’s (x) and how much traffic it gets, how much of the stack it shares, or where it sits in the embedding space itself (y). Hover for the numbers, click to jump to it in the list.

similarity × popularity

MixpanelNetlifyCursormonday.comNotionWrikeAsanaSlack

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