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helpshift.com

Helpshift

Who runs Helpshift, what it tracks and what it costs, and the 20 closest customer support software alternatives.

Who’s behind it
Not stated
Online since
Unknown
Trackers
Prices
No pricing page
Last price change
–
Closest alternative
AIHelp

Measured from Helpshift’s own pages, the Internet Archive and public records. Hover a dotted value for its source and date.

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01 · Who’s behind it

Who runs Helpshift

Helpshift helpshift.com

Helpshift is an AI-native player engagement platform that combines technology, AI, and human experts to power gaming support, trust & safety and community.

Company
No imprint we could read
Online since
Not in the Internet Archive
Audience
In English

02 · Privacy

What Helpshift tracks

What the homepage loads before you accept or decline cookies. A cookie banner should hold most of it back until you agree, and a tag manager can load more that we don’t see.

trackers that follow visitors

11 of the 19 alternatives below have fewer, 3 have more.

Privacy-friendly alternatives →
Cookie banner
OneTrust
US company
3 tools

  • Visitor analytics

    Counts and follows visits, usually with cookies.

  • Marketing and email tracking

    Links visits to email campaigns and customer profiles.

  • Tag manager

    Loads further tracking scripts, which we can’t always see.

  • Third-party embeds

    Videos, maps or fonts from other companies, which receive the visitor’s IP address.

03 · Alternatives

Alternatives to Helpshift

Thumbs up if it’s a real alternative to Helpshift, thumbs down if it isn’t.

Fewer trackers than HelpshiftNo ad trackersRegistered in the EUFree planOnly in English

2 of the 60 sites closest to Helpshift match.

  1. 01
    Featurebase featurebase.app English Free plan 6 trackers

    Featurebase – AI support platform that improves your product

    Support customers from live chat, email, Slack, and more. Let AI resolve repetitive questions and surface the product & customer signals for your team to act on.

    Compare Featurebase with Helpshift →
  2. 02
    Asana asana.com Top 10K English Free plan 3 trackers

    Work & Project Management for Human-Agent Teams • Asana

    Work management software for teams and AI agents. Plan, automate, and execute critical workflows together.

    Compare Asana with Helpshift →

Closest first, by how much each site’s offer resembles Helpshift’s. Trackers are counted the same way as above. Highlighted technologies are ones Helpshift uses too. Votes and comments come from visitors and don’t change the order.

04 · History

What changed

Price and policy history →

No changes yet. Each new crawl is compared with the last one, and what Helpshift adds, drops or rewrites shows up here.

05 · Details

How we measure

Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.

The full technology stack and search numbers · 20 technologies
Neighbours
k = 60
Sites searched
9,208
Vector
384-d
Query
58 ms

Built with

CMS
JavaScript libraries
  • GSAP asset https://www.helpshift.com/wp-content/cache/min/1/ajax/libs/gsap/3.13.0/gsap.min.js?ver=17…
  • jQuery asset https://www.helpshift.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1
Fonts
Analytics
  • Matomo page source: _paq.push(
Tag managers
Marketing automation
  • HubSpot page source: js.hs-analytics.net
Cookie consent
  • OneTrust page source: cdn.cookielaw.org
CDN
Languages & backends
  • PHP implied by WordPress (page source: /wp-content/)
Email hosting
Email delivery
  • Amazon SES TXT v=spf1 include:_spf.google.com include:spf.protection.outlook.com inc…
  • Mailchimp Transactional TXT v=spf1 include:_spf.google.com include:spf.protection.outlook.com inc…
DNS hosting
SaaS tools (verified in DNS)
  • Apple Business TXT apple-domain-verification=oIrr1E5HS0QnPGwd
  • Atlassian TXT atlassian-domain-verification=6rwbzIhndGuKVCiL3M4MVqa2H9E4q9dAmQ/0jyS…
  • DocuSign TXT docusign=b60a2254-0558-474d-9282-1e01ef33a09b
  • Google Search Console meta google-site-verification: N7du_G8BPf5S_tShMPpeF6tqsdLtw6YzW6cmiNYCvNI