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freshworks.com

Freshworks

Who runs Freshworks, what it tracks and what it costs, and the 20 closest customer service software alternatives.

Who’s behind it
Not stated
Online since
Unknown
Trackers
Couldn’t check
Prices
No pricing page
Last price change
–
Closest alternative
ServiceNow

Measured from Freshworks’s own pages, the Internet Archive and public records. Hover a dotted value for its source and date.

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01 · Who’s behind it

Who runs Freshworks

Freshworks freshworks.com

Wikidata: Customer service software company

Company
No imprint we could read
Online since
Not in the Internet Archive
Audience
In English

02 · Privacy

What Freshworks tracks

We couldn’t read freshworks.com’s homepage (bot protection page), so we can’t say what it loads.

03 · Alternatives

Alternatives to Freshworks

Thumbs up if it’s a real alternative to Freshworks, thumbs down if it isn’t.

No ad trackersRegistered in the EUFree planOnly in English

4 of the 60 sites closest to Freshworks match.

We can’t read freshworks.com’s homepage (bot protection page), so it’s compared on what Wikidata and Wikipedia say about it.

  1. 01
    Featurebase featurebase.app English Free plan 6 trackers

    Featurebase – AI support platform that improves your product

    Support customers from live chat, email, Slack, and more. Let AI resolve repetitive questions and surface the product & customer signals for your team to act on.

    Compare Featurebase with Freshworks →
  2. 02
    Wrike wrike.com English Free plan 1 tracker

    AI-powered enterprise work management software | Wrike

    Wrike is the trusted work delivery platform for people and AI. We help enterprises reach the outcome faster, without losing control of how work gets done.

    Compare Wrike with Freshworks →
  3. 03
    monday.com Top 10K English Free plan 2 trackers

    The AI Workspace for People & Agents | monday.com

    Get more work done with AI agents that work side by side with your people. Execute, manage, and operate together on one AI Workspace to drive business results.

    Compare monday.com with Freshworks →
  4. 04
    Slack slack.com Top 1K English EU-registeredFree plan 1 tracker

    Slack | AI Work Platform & Productivity Tools

    Boost productivity and save time with Slack‌ — ‌the AI work platform for managing projects, automating workflows, and connecting teams securely. Start working smarter today.

    Compare Slack with Freshworks →

Closest first, by how much each site’s offer resembles Freshworks’s. Trackers are counted the same way as above. Highlighted technologies are ones Freshworks uses too. Votes and comments come from visitors and don’t change the order.

04 · History

What changed

Price and policy history →

No changes yet. Each new crawl is compared with the last one, and what Freshworks adds, drops or rewrites shows up here.

05 · Details

How we measure

Alternatives are matched by what sites actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Trackers and the rest of the stack come from the homepage’s code and DNS records.

The full technology stack, the competitor map and search numbers · 16 technologies
Neighbours
k = 60
Sites searched
9,212
Vector
384-d
Query
53 ms

Competitor map

Each alternative by how close its vector is to Freshworks’s (x) and how much traffic it gets, how much of the stack it shares, or where it sits in the embedding space itself (y). Hover for the numbers, click to jump to it in the list.

similarity × popularity

Slackmonday.comWrikeFeaturebase

Built with

Marketing automation
  • HubSpot TXT include:48900367.spf03.hubspotemail.net
  • Marketo TXT v=spf1 include:_spf.google.com include:sendgrid.net include:_spf.sale…
Payments
  • Stripe TXT stripe-verification=EBC843C010CA18703F390BE6DD2733A9CB4C17921B2332D73…
CDN
Email hosting
Email delivery
  • SendGrid TXT v=spf1 include:_spf.google.com include:sendgrid.net include:_spf.sale…
DNS hosting
SaaS tools (verified in DNS)
  • Apple Business TXT apple-domain-verification=TEHgoBhaAO1njFUY
  • Atlassian TXT atlassian-domain-verification=W8+vmpAfQzNu5HnckQ0LCfD7aOaq6AjNaMoWrjk…
  • Canva TXT canva-site-verification=d29GqBGpfpoY-JO4i0NNJQ
  • DocuSign TXT docusign=b9ad7836-f509-4f18-88bd-b5f226a4ddc8
  • Google Search Console TXT google-site-verification=_WBKNluhzl3h9gqgoFlh6DKIjGr8d3PewUqTCM33OCU
  • Meta Business Suite TXT facebook-domain-verification=2r86y9b1hc6knckok5o2ak09nog77l
  • OpenAI TXT openai-domain-verification=dv-prdAcmuTQ593WiQUHDWExnpY
  • Salesforce TXT v=spf1 include:_spf.google.com include:sendgrid.net include:_spf.sale…
  • Slack TXT slack-domain-verification=UyZ6cKweLc46SAV0qi3qQSlcteL4VwQcttmictgs